\u0641\u064a \u0639\u0627\u0644\u0645 \u0627\u0644\u0634\u0631\u0643\u0627\u062a\u060c \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u0646\u0642\u0633\u0645 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0634\u0631\u0643\u0629 \u0625\u0644\u0649 \u0641\u0626\u062a\u064a\u0646 \u0631\u0626\u064a\u0633\u064a\u062a\u064a\u0646: \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0648\u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a. \u064a\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u062a\u0645\u064a\u064a\u0632 \u0623\u0645\u0631\u064b\u0627 \u0628\u0627\u0644\u063a \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0644\u0641\u0647\u0645 \u0643\u064a\u0641\u064a\u0629 \u0647\u064a\u0643\u0644\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0644\u0639\u0645\u0644\u064a\u0627\u062a\u0647\u0627 \u0648\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0634\u0631\u0643\u0627\u0621. \u062a\u0633\u062a\u0643\u0634\u0641 \u0647\u0630\u0647 \u0627\u0644\u0645\u0642\u0627\u0644\u0629 \u0628\u0627\u0644\u062a\u0641\u0635\u064a\u0644 \u0645\u0641\u0627\u0647\u064a\u0645 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0648\u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a \u0648\u0648\u0638\u0627\u0626\u0641\u0647\u0645\u0627 \u0648\u0623\u0647\u0645\u064a\u062a\u0647\u0645\u0627 \u0648\u0643\u064a\u0641\u064a\u0629 \u062a\u0643\u0627\u0645\u0644\u0647\u0645\u0627 \u0644\u0636\u0645\u0627\u0646 \u0646\u062c\u0627\u062d \u0648\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0634\u0631\u0643\u0629.<\/p>\n\n\n\n
1. \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a: \u0627\u0644\u0648\u062c\u0647 \u0627\u0644\u0645\u0631\u0626\u064a \u0644\u0644\u0645\u0624\u0633\u0633\u0629<\/strong><\/p>\n\n\n\n 1.1 \u0627\u0644\u062a\u0639\u0631\u064a\u0641<\/p>\n\n\n\n \u064a\u0634\u064a\u0631 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0625\u0644\u0649 \u0623\u062c\u0632\u0627\u0621 \u0627\u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u062a\u064a \u062a\u062a\u0641\u0627\u0639\u0644 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0625\u0646\u0647\u0627 \u0634\u0631\u0643\u0629 \u201c \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0644\u0645\u0646\u0638\u0645\u0629\u060c \u0648\u0647\u064a \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u0629 \u0639\u0646 \u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0648\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n 1.2 \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629<\/p>\n\n\n\n . \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: \u0627\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645.<\/p>\n\n\n\n : \u0627\u0644\u062a\u0646\u0642\u064a\u0628 \u0639\u0646 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f \u0648\u0625\u0628\u0631\u0627\u0645 \u0627\u0644\u0635\u0641\u0642\u0627\u062a.<\/p>\n\n\n\n : \u0625\u0646\u0634\u0627\u0621 \u0648\u062a\u0646\u0641\u064a\u0630 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0644\u062c\u0630\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0645.<\/p>\n\n\n\n (CRM) \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621: \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646 \u0648\u062a\u062d\u0633\u064a\u0646\u0647\u0627.<\/p>\n\n\n\n 1.3 \u0645\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a<\/p>\n\n\n\n : \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: \u064a\u0639\u0637\u064a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062c\u0631\u0628\u062a\u0647\u0645.<\/p>\n\n\n\n \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629: \u062a\u062a\u0637\u0644\u0628 \u0645\u0647\u0627\u0631\u0627\u062a \u062a\u0648\u0627\u0635\u0644 \u0648\u062a\u0641\u0627\u0648\u0636 \u0642\u0648\u064a\u0629.<\/p>\n\n\n\n ^\u0627\u0644\u0631\u0624\u064a\u0629: \u062a\u0645\u062b\u0644 \u0627\u0644\u0635\u0648\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u0644\u0634\u0631\u0643\u0629.<\/p>\n\n\n\n ''\u0627\u0644\u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629: \u062a\u0639\u0645\u0644 \u0641\u064a \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u0648\u062a\u064a\u0631\u0629 \u0648\u0645\u0648\u062c\u0647\u0629 \u0646\u062d\u0648 \u0627\u0644\u0646\u062a\u0627\u0626\u062c.<\/p>\n\n\n\n 1.4 \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629<\/p>\n\n\n\n 5 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n\n\n\n ^____________________________________________________________________________________________________________________________________________________________________________________________________________________________<\/p>\n\n\n\n ^^^^ ^ ^ \u0645\u0646\u0635\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n\n\n\n ^^^ \u0628\u0631\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/p>\n\n\n\n 2. \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a: \u0627\u0644\u0642\u0644\u0628 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a \u0644\u0644\u0634\u0631\u0643\u0629<\/strong><\/p>\n\n\n\n 2.1 \u0627\u0644\u062a\u0639\u0631\u064a\u0641<\/p>\n\n\n\n \u064a\u0636\u0645 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a \u0648\u0638\u0627\u0626\u0641 \u0648\u0623\u0642\u0633\u0627\u0645 \u0644\u0627 \u062a\u062a\u0641\u0627\u0639\u0644 \u0628\u0634\u0643\u0644 \u0645\u0628\u0627\u0634\u0631 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0644\u0643\u0646\u0647\u0627 \u0636\u0631\u0648\u0631\u064a\u0629 \u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0634\u0631\u0643\u0629.<\/p>\n\n\n\n 2.2 \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629<\/p>\n\n\n\n ^ \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629: \u0627\u0644\u062a\u0648\u0638\u064a\u0641 \u0648\u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0648\u0625\u062f\u0627\u0631\u0629 \u0634\u0624\u0648\u0646 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/p>\n\n\n\n \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0648\u0627\u0644\u0645\u062d\u0627\u0633\u0628\u0629: \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0648\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0627\u0644\u0636\u0631\u064a\u0628\u064a.<\/p>\n\n\n\n \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a: \u0635\u064a\u0627\u0646\u0629 \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0648\u0623\u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a.<\/p>\n\n\n\n \u0627\u0644\u0644\u0648\u062c\u0633\u062a\u064a\u0629 \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a: \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062e\u0632\u0648\u0646 \u0648\u0633\u0644\u0633\u0644\u0629 \u0627\u0644\u062a\u0648\u0631\u064a\u062f \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c.<\/p>\n\n\n\n udo Juridico: \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0627\u0644\u0642\u0627\u0646\u0648\u0646\u064a \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0642\u0648\u062f.<\/p>\n\n\n\n 2.3 \u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a<\/p>\n\n\n\n 1 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0639\u0645\u0644\u064a\u0629: \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u0627\u0644\u062a\u0648\u062d\u064a\u062f \u0627\u0644\u0642\u064a\u0627\u0633\u064a.<\/p>\n\n\n\n : \u064a\u062a\u0637\u0644\u0628 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0648\u0627\u0644\u062f\u0642\u0629 \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0628\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0648\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a\u0629.<\/p>\n\n\n\n \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u062d\u0627\u0633\u0645: \u064a\u0648\u0641\u0631 \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a.<\/p>\n\n\n\n \u0631\u0624\u064a\u0629 \u0623\u0642\u0644: \u062a\u0639\u0645\u0644 \u062e\u0644\u0641 \u0627\u0644\u0643\u0648\u0627\u0644\u064a\u0633 \u0645\u0639 \u0627\u0644\u0642\u0644\u064a\u0644 \u0645\u0646 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0645\u0628\u0627\u0634\u0631 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n 2.4 \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629<\/p>\n\n\n\n (\u062a\u062e\u0637\u064a\u0637 \u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a) \u0623\u0646\u0638\u0645\u0629 \u062a\u062e\u0637\u064a\u0637 \u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a<\/p>\n\n\n\n \u0628\u0631\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629<\/p>\n\n\n\n ^^\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0627\u0644\u064a<\/p>\n\n\n\n \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0648\u062b\u0627\u0626\u0642<\/p>\n\n\n\n 3. \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0628\u064a\u0646 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0648\u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a<\/strong><\/p>\n\n\n\n 3.1 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062a\u0643\u0627\u0645\u0644<\/p>\n\n\n\n \u064a\u0639\u062f \u0627\u0644\u062a\u0622\u0632\u0631 \u0628\u064a\u0646 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0648\u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a \u0623\u0645\u0631\u064b\u0627 \u0628\u0627\u0644\u063a \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0644\u0644\u0646\u062c\u0627\u062d \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a. \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0627\u0644\u0641\u0639\u0627\u0644 \u064a\u0633\u0645\u062d \u0628\u0645\u0627 \u064a\u0644\u064a<\/p>\n\n\n\n 2 \u0627\u0644\u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0644\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/p>\n\n\n\n ''\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0623\u0643\u062b\u0631 \u0627\u0633\u062a\u0646\u0627\u0631\u0629<\/p>\n\n\n\n ^ \u062a\u062c\u0631\u0628\u0629 \u0623\u0641\u0636\u0644 \u0644\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n\n\n\n \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629<\/p>\n\n\n\n 3.2 \u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u0641\u064a \u0627\u0644\u062a\u0643\u0627\u0645\u0644<\/p>\n\n\n\n : \u0635\u0648\u0627\u0645\u0639 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a: \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0639\u0632\u0648\u0644\u0629 \u0641\u064a \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/p>\n\n\n\n ^ \u0627\u0644\u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a \u0627\u0644\u062b\u0642\u0627\u0641\u064a\u0629: \u0627\u0644\u0639\u0642\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0645\u064a\u0632\u0629 \u0628\u064a\u0646 \u0641\u0631\u0642 \u0627\u0644\u0645\u0643\u0627\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a\u0629 \u0648\u0627\u0644\u062e\u0644\u0641\u064a\u0629.<\/p>\n\n\n\n 1 \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u062a\u0648\u0627\u0641\u0642\u0629: \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u062a\u064a \u0644\u0627 \u062a\u062a\u0648\u0627\u0635\u0644 \u0628\u0643\u0641\u0627\u0621\u0629.<\/p>\n\n\n\n 3.3 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0627\u0644\u0641\u0639\u0627\u0644<\/p>\n\n\n\n \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0645\u062a\u0643\u0627\u0645\u0644\u0629: \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0631\u0628\u0637 \u062c\u0645\u064a\u0639 \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u0634\u0631\u0643\u0629.<\/p>\n\n\n\n nd \u0627\u0644\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0648\u0646\u064a\u0629: \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0628\u064a\u0646 \u0627\u0644\u0625\u062f\u0627\u0631\u0627\u062a.<\/p>\n\n\n\n \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u062a\u0642\u0627\u0637\u0639: \u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0628\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0641\u064a \u0643\u0644\u0627 \u0627\u0644\u0645\u062c\u0627\u0644\u064a\u0646.<\/p>\n\n\n\n \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a: \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0644\u062a\u0633\u0631\u064a\u0639 \u0646\u0642\u0644 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/p>\n\n\n\n 4. \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0648\u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a<\/strong><\/p>\n\n\n\n 4.1 \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0648\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/p>\n\n\n\n ''Chatbots \u0648\u0627\u0644\u0645\u0633\u0627\u0639\u062f\u064a\u0646 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u064a\u064a\u0646 \u0641\u064a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a<\/p>\n\n\n\n \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629 \u0641\u064a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a<\/p>\n\n\n\n 4.2 \u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0630\u0643\u0627\u0621 \u0627\u0644\u0623\u0639\u0645\u0627\u0644<\/p>\n\n\n\n \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0636\u062e\u0645\u0629 \u0644\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a<\/p>\n\n\n\n ''\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u062a\u0646\u0628\u0624\u064a\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a<\/p>\n\n\n\n 4.3 \u0627\u0644\u0639\u0645\u0644 \u0639\u0646 \u0628\u0639\u062f \u0648\u0627\u0644\u0645\u0648\u0632\u0639<\/p>\n\n\n\n ''\u0637\u0631\u0642 \u062c\u062f\u064a\u062f\u0629 \u0644\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a<\/p>\n\n\n\n \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a<\/p>\n\n\n\n 4.4 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n\n\n\n ^^^^\u0645\u0646 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a<\/p>\n\n\n\n 360\u00b0 \u062a\u0643\u0627\u0645\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0639\u0631\u0636 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n\n\n\n \u062e\u0627\u062a\u0645\u0629<\/strong><\/p>\n\n\n\n \u0645\u0639 \u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0627\u0644\u062a\u0637\u0648\u0631 \u0641\u064a \u0627\u0644\u0628\u064a\u0626\u0629 \u0627\u0644\u0631\u0642\u0645\u064a\u0629\u060c \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0635\u0628\u062d \u0627\u0644\u062a\u0645\u064a\u064a\u0632 \u0628\u064a\u0646 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0648\u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a \u0623\u0642\u0644 \u062d\u062f\u0629\u060c \u0645\u0639 \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0633\u0645\u062d \u0628\u062a\u0643\u0627\u0645\u0644 \u0623\u0639\u0645\u0642 \u0648\u0633\u0644\u0633 \u0628\u064a\u0646 \u0627\u0644\u0645\u062c\u0627\u0644\u064a\u0646.<\/p>\n\n\n\n \u0633\u064a\u062a\u0633\u0645 \u0645\u0633\u062a\u0642\u0628\u0644 \u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a \u0648\u0627\u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u062e\u0644\u0641\u064a \u0628\u0642\u062f\u0631 \u0623\u0643\u0628\u0631 \u0645\u0646 \u0627\u0644\u062a\u0642\u0627\u0631\u0628\u060c \u0645\u062f\u0641\u0648\u0639\u064b\u0627 \u0628\u0627\u0644\u062a\u0642\u062f\u0645 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a \u0645\u062b\u0644 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0648\u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a. \u0633\u064a\u0633\u0645\u062d \u0647\u0630\u0627 \u0627\u0644\u062a\u0637\u0648\u0631 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0623\u0643\u062b\u0631 \u062a\u062e\u0635\u064a\u0635\u064b\u0627 \u0648\u0643\u0641\u0627\u0621\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0639 \u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a\u0647\u0627 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629.<\/p>\n\n\n\n \u0625\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646\u0647\u0627 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u062a\u0648\u0627\u0632\u0646 \u0627\u0644\u0641\u0639\u0627\u0644 \u0628\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0643\u0627\u062a\u0628 \u0627\u0644\u0623\u0645\u0627\u0645\u064a\u0629 \u0648\u0627\u0644\u062e\u0644\u0641\u064a\u0629\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0623\u0648\u062c\u0647 \u0627\u0644\u062a\u0622\u0632\u0631 \u0628\u064a\u0646 \u0643\u0644\u064a\u0647\u0645\u0627\u060c \u0633\u062a\u0643\u0648\u0646 \u0641\u064a \u0648\u0636\u0639 \u0623\u0641\u0636\u0644 \u0644\u0645\u0648\u0627\u062c\u0647\u0629 \u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u0633\u0648\u0642 \u0627\u0644\u0645\u0639\u0648\u0644\u0645\u0629 \u0648\u0627\u0644\u0631\u0642\u0645\u064a\u0629. \u0648\u0647\u0630\u0627 \u0644\u0627 \u064a\u0646\u0637\u0648\u064a \u0639\u0644\u0649 \u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0634\u0645\u0644 \u0623\u064a\u0636\u064b\u0627 \u062a\u0637\u0648\u064a\u0631 \u062b\u0642\u0627\u0641\u0629 \u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0631 \u0627\u0644\u062a\u0645\u064a\u0632 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 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Essa distin\u00e7\u00e3o \u00e9 fundamental para compreender como as organiza\u00e7\u00f5es estruturam suas opera\u00e7\u00f5es, alocam recursos e interagem com clientes e parceiros. Este artigo explora em detalhes os conceitos de front office e back office, suas fun\u00e7\u00f5es, […]<\/p>\n","protected":false},"author":1,"featured_media":480,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35,41],"tags":[],"class_list":{"0":"post-479","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artigos","8":"category-glossario"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/posts\/479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/comments?post=479"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/posts\/479\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/media\/480"}],"wp:attachment":[{"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/media?parent=479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/categories?post=479"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/ar\/wp-json\/wp\/v2\/tags?post=479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}