Click here - to use the wp menu builder

Leonardo Coelho's

2 POSTS0 comments

Leonardo Coelho is Head of Voice Products & Operations at Pontaltech, a company specialized in integrated solutions for VoiceBot, SMS, email, chatbot and RCS.

articles

Voice bot: how does it improve after-sales in retail?

Leonardo Coelho's - 15/08/2025 0

articles

Digital self-service: how to develop the customer journey?

Leonardo Coelho's - 31/07/2024 0

- ADVERTISING -

AI is already changing the role of the CEO in retail & this will be one of the central themes of VTEX DAY

26/03/2026

Experience-oriented strategy: the new competitive model of digital retail

26/03/2026

Customer service: the challenge is to know how to use AI. No hallucination.

26/03/2026

Americanas registers increase of 13% of sale per square meter of stores in 2025 and protocola exit of the Judicial Recovery

26/03/2026

Leonardo Coelho's

popular

AI is already changing the role of the CEO in retail & this will be one of the central themes of VTEX DAY

Experience-oriented strategy: the new competitive model of digital retail

Customer service: the challenge is to know how to use AI. No hallucination.

Americanas registers increase of 13% of sale per square meter of stores in 2025 and protocola exit of the Judicial Recovery

last subjects

AI is already changing the role of the CEO in retail & this will be one of the central themes of VTEX DAY

Experience-oriented strategy: the new competitive model of digital retail

Customer service: the challenge is to know how to use AI. No hallucination.

popular materials

Tomorrow is the Day of Micro, Small and Medium Enterprises: check out 10 tips to scale your business

Wicomm confirms presence at VTEX Day 2026

AI begins to guide pricing, promotions and inventory decisions in retail

Popular Categories

about us