With Alibaba, Connectly captures R$ 110 million to expand its conversational AI

Connectly, a leader in conversational artificial intelligence (AI) for companies, announces a new R$ 110 million, a Series B round led by Alibaba, with the participation of Unusual Ventures, Volpe Capital, RX Ventures (from Renner Group), Falabella Ventures and Philippos Kourkoulos Latsis. Founded in 2020 in Silicon Valley by big tech veterans such as Facebook, Google, Uber and even NASA, the company uses proprietary models of Generative AI and has helped retailers around the world expand their personalized messaging by means of a day 4 available service.

This Series B investment comes after a year relevant to Connectly's history, which includes its Series A funding in October 2023, marking its entry into the US market. In 2023, the company launched its advanced product recommendation assistant, the Sofia AI, and as a result, almost doubled its revenue and staff in the last year. In this context, Brazil emerged as the main market of the company, representing about 40% of its global turnover. Because of this, it was necessary to strengthen the team here: currently, 24% of its employees are Brazilian. In the country, among the main customers are names such as Lojas Renner, Puravida, Daki and Pharmacies Sao Joao. For 2025, the expectation is to see its revenue grow twice, globally.

Connectly's no-code platform allows companies to create interactive campaigns instantly and use AI to automate two-way conversations at scale, both with potential leads and with loyal customers.

“Now more than ever, customers are looking for personalized interactions with retail and e-commerce brands”, explains Stefanos Loukakos, co-founder and CEO of Connectly.“We are working vigorously to bring conversational AI to brands around the world, creating more personalized interactions at scale.We have already achieved a lot over the last year, including launching the product search and recommendation functionality with Sofia AI for e-commerces.The support of Alibaba, one of the largest retailers on the planet, is deeply impacting to our potential and will allow us to continue investing in our proprietary models and scale our business”, adds Louakos.

Alibaba has sought to partner with innovative companies that pave the way in their industries. This is exactly what they saw in Connectly's proposal and performance, because of its AI-driven conversational model.