River logistics in Brazil has just taken a technological leap with Envoy's entry into the sector. The company, known for solutions that optimize delivery operations for major brands, has begun integrating vessels into its management and tracking ecosystem, connecting the origin to the port, the port to the cities, and the cities to the end customer. The innovation is currently operational in the Amazon region, where the technology tracks approximately 15,000 orders per month, moving 242 tons as of October 2025, and monitoring vessels daily according to customer demand.
The expansion to waterway transport is part of the company's strategy to increase coverage, efficiency, and logistical predictability in regions with limited road access. According to Vinicius Pessin, founder of Envoy, the decision reflects both the potential of the Northern region and the growing role of the Amazon in digital consumption. He states that river transport is seen by the company as fundamental to diversifying modes of transport and reducing costs, as well as unlocking operations in historically underserved areas. "Brazil has one of the largest hydrographic networks in the world, and leveraging this potential is essential to expand connectivity, increase efficiency, and make deliveries more sustainable," says Pessin.
The platform, which already operated with cars, trucks, and motorcycles, was adapted to allow complete visibility of the river transport chain. Carriers and logistics operators can now monitor each stage within the same environment, with real-time tracking and standardized operational control. For Envoy, this advancement reinforces the brand's positioning as a benchmark in logistics innovation. "Innovation is central to who we are. Our role is to connect modes of transport, integrate data, and transform delivery into a smarter and more efficient experience," says the executive.
The move comes during a year of strong expansion for the company. By 2025, Envoy's SaaS model grew by 72%, driven by a 53% expansion of its customer base, new technological integrations, and the evolution of its Sofia AI artificial intelligence engine for dynamic route planning. The company maintains a Net Promoter Score (NPS), an indicator of customer satisfaction and loyalty, above 70 points and generates between 15% and 20% reduction in logistics costs for its clients, according to institutional data. The strategic plan foresees a Compound Annual Growth Rate (CAGR) above 30% for the next five years, which should multiply the operation by up to five times by 2030.
Entering the river transport sector consolidates Envoy's commitment to solutions that reflect the diversity and complexity of Brazilian logistics. In the North, where rivers are roads and ports are gateways for consumption, technology seeks to reduce historical bottlenecks and increase the predictability of deliveries. “We are connecting the country's real logistics to a technological standard that delivers visibility and control, regardless of the mode of transport. This allows river transport to cease being an isolated operation and become part of an integrated, safe, and efficient flow,” explains Pessin.
From this move, the company intends to expand the technology to other states with a strong focus on waterways, reinforcing the argument that modernizing river transport depends not only on physical infrastructure, but also on integration, data, and operational intelligence. For Envoy, the logistics of the future will be multimodal, connected, and driven by real-time information, and the North of the country, historically underserved, can become a showcase for this transformation.
