{"id":3388,"date":"2024-09-06T10:19:55","date_gmt":"2024-09-06T13:19:55","guid":{"rendered":"https:\/\/www.ecommerceupdate.com.br\/?p=3388"},"modified":"2024-09-06T10:19:56","modified_gmt":"2024-09-06T13:19:56","slug":"zenvia-divulga-resultados-do-segundo-trimestre-e-primeiro-semestre-de-2024","status":"publish","type":"post","link":"https:\/\/www.ecommerceupdate.com.br\/fa\/zenvia-divulga-resultados-do-segundo-trimestre-e-primeiro-semestre-de-2024\/","title":{"rendered":"Zenvia \u0646\u062a\u0627\u06cc\u062c \u0633\u0647 \u0645\u0627\u0647\u0647 \u062f\u0648\u0645 \u0648 \u0646\u06cc\u0645\u0647 \u0627\u0648\u0644 \u0633\u0627\u0644 2024 \u0631\u0627 \u0645\u0646\u062a\u0634\u0631 \u0645\u06cc \u06a9\u0646\u062f"},"content":{"rendered":"

Zenvia\u060c \u0627\u0631\u0627\u0626\u0647 \u062f\u0647\u0646\u062f\u0647 \u067e\u06cc\u0634\u0631\u0648 \u0631\u0627\u0647 \u062d\u0644 \u0647\u0627\u06cc CX \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u0627\u0628\u0631 \u062f\u0631 \u0622\u0645\u0631\u06cc\u06a9\u0627\u06cc \u0644\u0627\u062a\u06cc\u0646\u060c \u06a9\u0647 \u0628\u0647 \u0634\u0631\u06a9\u062a \u0647\u0627 \u0642\u062f\u0631\u062a \u0645\u06cc \u062f\u0647\u062f \u062a\u0627 \u062a\u062c\u0631\u0628\u06cc\u0627\u062a \u0634\u062e\u0635\u06cc\u060c \u062c\u0630\u0627\u0628 \u0648 \u0633\u06cc\u0627\u0644 \u0631\u0627 \u062f\u0631 \u0637\u0648\u0644 \u0633\u0641\u0631 \u0645\u0634\u062a\u0631\u06cc \u0627\u06cc\u062c\u0627\u062f \u06a9\u0646\u0646\u062f\u060c \u0627\u0645\u0631\u0648\u0632 \u0645\u0639\u06cc\u0627\u0631\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0648 \u0645\u0627\u0644\u06cc \u062e\u0648\u062f \u0631\u0627 \u0628\u0631\u0627\u06cc \u0633\u0647 \u0645\u0627\u0647\u0647 \u062f\u0648\u0645 \u0633\u0627\u0644 2024 (2Q 2024) \u0648 \u0646\u06cc\u0645\u0647 \u0627\u0648\u0644 \u0633\u0627\u0644 2024 (1S 2024).<\/p>\n\n\n\n

\u06a9\u0627\u0633\u06cc\u0648 \u0628\u0627\u0628\u0633\u06cc\u0646\u060c \u0628\u0646\u06cc\u0627\u0646\u06af\u0630\u0627\u0631 \u0648 \u0645\u062f\u06cc\u0631 \u0639\u0627\u0645\u0644 \u0634\u0631\u06a9\u062a Zenvia<\/strong>, \u060c \u0646\u0638\u0631\u0627\u062a: \u201c\u0645\u0627 \u062a\u0645\u0631\u06a9\u0632 \u062e\u0648\u062f \u0631\u0627 \u062f\u0631 \u0637\u0648\u0644 \u0633\u0647 \u0645\u0627\u0647\u0647 \u0628\u0631 \u0631\u0648\u06cc \u067e\u06cc\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc Zenvia Customer Cloud \u062d\u0641\u0638 \u06a9\u0631\u062f\u06cc\u0645\u060c \u0628\u0627 \u0631\u0627\u0647 \u0627\u0646\u062f\u0627\u0632\u06cc \u0628\u0633\u06cc\u0627\u0631 \u062e\u0648\u0628 \u062a\u0648\u0633\u0637 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0645\u0627 \u062f\u0631\u06cc\u0627\u0641\u062a \u0634\u062f \u0645\u0627 \u0647\u0645\u0686\u0646\u06cc\u0646 \u062f\u0631 \u0645\u0627\u0647 \u0698\u0648\u0626\u0646 \u0631\u0627\u0647 \u0627\u0646\u062f\u0627\u0632\u06cc \u0631\u0627\u0647 \u062d\u0644 Chatbot \u0646\u0648\u0622\u0648\u0631\u0627\u0646\u0647 \u0645\u0627 \u0628\u0627 Generative AI\u060c \u06a9\u0647 \u0627\u062c\u0627\u0632\u0647 \u0645\u06cc \u062f\u0647\u062f \u0627\u06cc\u062c\u0627\u062f \u0648 \u067e\u06cc\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc \u0686\u062a \u0631\u0628\u0627\u062a\u0647\u0627 \u062f\u0631 \u0686\u0646\u062f \u062f\u0642\u06cc\u0642\u0647 \u062a\u0646\u0647\u0627 \u062f\u0631 \u062f\u0648 \u0645\u0627\u0647 \u0627\u0632 \u0631\u0627\u0647 \u0627\u0646\u062f\u0627\u0632\u06cc\u060c 99 \u0686\u062a \u0631\u0628\u0627\u062a\u0647\u0627 \u062f\u0631 \u062d\u0627\u0644 \u062d\u0627\u0636\u0631 \u062a\u0648\u0633\u0637 \u0634\u0631\u06a9\u062a \u0647\u0627\u06cc \u0647\u0634\u062a \u0628\u062e\u0634 \u0645\u062e\u062a\u0644\u0641 \u062f\u0631 \u0622\u0645\u0631\u06cc\u06a9\u0627\u06cc \u0644\u0627\u062a\u06cc\u0646 \u062a\u0648\u0633\u0639\u0647 \u06cc\u0627\u0641\u062a\u0647 \u0627\u0633\u062a \u0645\u0627 \u062f\u0631 \u0645\u0648\u0631\u062f \u0641\u0631\u0635\u062a \u0647\u0627\u06cc \u062a\u0648\u0644\u06cc\u062f \u0634\u062f\u0647 \u062a\u0648\u0633\u0637 \u0627\u06cc\u0646 \u0646\u0648\u0622\u0648\u0631\u06cc \u0647\u0627 \u0647\u06cc\u062c\u0627\u0646 \u0632\u062f\u0647 \u0648 \u0645\u062a\u0639\u0647\u062f \u0628\u0647 \u0631\u0634\u062f \u0648 \u062a\u0642\u0648\u06cc\u062a \u0645\u0648\u0642\u0639\u06cc\u062a \u0631\u0647\u0628\u0631\u06cc \u0645\u0627 \u062f\u0631 \u0628\u0627\u0632\u0627\u0631 \u0641\u062f\u0627\u06a9\u0627\u0631\u06cc \u062a\u06cc\u0645 \u0645\u0627 \u0648 \u067e\u0627\u0633\u062e \u0645\u062b\u0628\u062a \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0645\u0627 \u062a\u0642\u0648\u06cc\u062a \u0627\u0639\u062a\u0645\u0627\u062f \u0628\u0647 \u0646\u0641\u0633 \u0645\u0627 \u062f\u0631 \u067e\u062a\u0627\u0646\u0633\u06cc\u0644 \u0627\u06cc\u0646 \u0631\u0627\u0647 \u062d\u0644 \u0647\u0627\u06cc \u062a\u062d\u0648\u0644 \u0622\u0641\u0631\u06cc\u0646 \u0648 \u062f\u0631 \u062a\u0648\u0627\u0646\u0627\u06cc\u06cc \u0645\u0627 \u0628\u0631\u0627\u06cc \u0641\u0631\u0627\u062a\u0631 \u0627\u0632 \u0627\u0646\u062a\u0638\u0627\u0631\u0627\u062a \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0645\u0627 \u0631\u0634\u062f \u0645\u06cc \u06a9\u0646\u0646\u062f.\u201d<\/p>\n\n\n\n

Shay Chor\u060c \u0645\u062f\u06cc\u0631 \u0645\u0627\u0644\u06cc \u0648 \u0645\u062f\u06cc\u0631 \u0631\u0648\u0627\u0628\u0637 \u0628\u0627 \u0633\u0631\u0645\u0627\u06cc\u0647 \u06af\u0630\u0627\u0631 \u062f\u0631 Zenvia<\/strong>, \u060c \u0627\u0648 \u0645\u06cc\u06af\u0648\u06cc\u062f: \u201c\u0645\u0627 \u06cc\u06a9 \u0686\u0647\u0627\u0631\u0645 \u062f\u06cc\u06af\u0631 \u0631\u0627 \u0628\u0627 \u0631\u0634\u062f \u062f\u0631\u0622\u0645\u062f \u0642\u0627\u0628\u0644 \u062a\u0648\u062c\u0647 \u062f\u0631 \u0633\u0647 \u0645\u0627\u0647\u0647 \u062f\u0648\u0645 2024\u060c \u0628\u0627 \u062d\u0627\u0634\u06cc\u0647\u0647\u0627\u06cc\u06cc \u062f\u0631 \u062f\u0627\u062e\u0644 \u062a\u062d\u0648\u06cc\u0644 \u062f\u0627\u062f\u06cc\u0645 \u0631\u0627\u0647\u0646\u0645\u0627\u06cc\u06cc \u0647\u0627<\/em>, \u060c \u062d\u062a\u06cc \u0628\u0627 \u062f\u0631 \u0646\u0638\u0631 \u06af\u0631\u0641\u062a\u0646 \u0627\u06cc\u0646 \u06a9\u0647 \u0627\u0641\u0632\u0627\u06cc\u0634 \u062f\u0631\u0622\u0645\u062f\u0647\u0627 \u062f\u0631 \u0647\u0631 \u062f\u0648 \u0628\u062e\u0634 \u062f\u0631 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0634\u0631\u06a9\u062a \u0647\u0627\u06cc \u0628\u0632\u0631\u06af \u0645\u062a\u0645\u0631\u06a9\u0632 \u0628\u0648\u062f \u06a9\u0647 \u0645\u0639\u0645\u0648\u0644\u0627 \u062d\u0627\u0634\u06cc\u0647 \u0647\u0627\u06cc \u06a9\u0645\u062a\u0631\u06cc \u062f\u0627\u0631\u0646\u062f\u060c \u0634\u0627\u06cc\u0627\u0646 \u0630\u06a9\u0631 \u0627\u0633\u062a \u062f\u0631 \u0627\u06cc\u0646 \u0633\u0647 \u0645\u0627\u0647\u0647 \u06a9\u0627\u0647\u0634 \u0642\u0627\u0628\u0644 \u062a\u0648\u062c\u0647 \u0647\u0632\u06cc\u0646\u0647 \u0647\u0627\u06cc G & A\u060c \u06a9\u0647 \u0628\u06cc\u0634 \u0627\u0632 10% \u062f\u0631 \u0645\u0642\u0627\u06cc\u0633\u0647 \u0628\u0627 \u062f\u0648\u0631\u0647 \u0645\u0634\u0627\u0628\u0647 \u0633\u0627\u0644 \u0642\u0628\u0644 \u06a9\u0627\u0647\u0634 \u06cc\u0627\u0641\u062a\u060c \u062a\u0623\u062b\u06cc\u0631 \u0645\u062b\u0628\u062a\u06cc \u0628\u0631 EBITDA \u0645\u0627 \u062f\u0627\u0631\u062f \u0648 \u06af\u0648\u0627\u0647\u06cc \u0628\u0631 \u062a\u0639\u0647\u062f \u0645\u062f\u0627\u0648\u0645 \u0645\u0627 \u0628\u0647 \u06a9\u0646\u062a\u0631\u0644 \u062f\u0642\u06cc\u0642 \u0647\u0632\u06cc\u0646\u0647 \u0647\u0627 \u0627\u0633\u062a\u060c \u0645\u0627 \u0647\u0645\u0686\u0646\u0627\u0646 \u0645\u062a\u0639\u0647\u062f \u0628\u0647 \u062d\u0641\u0638 \u062d\u0631\u06a9\u062a \u062e\u0648\u0628 \u0634\u0631\u06a9\u062a\u060c \u06af\u0633\u062a\u0631\u0634 Zenvia Customer Cloud \u0648 \u0628\u0647\u06cc\u0646\u0647 \u0633\u0627\u0632\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a \u062e\u0648\u062f \u0628\u0627 \u062a\u0645\u0631\u06a9\u0632 \u0628\u0631 \u0627\u0647\u0631\u0645 \u0632\u062f\u0627\u06cc\u06cc \u0634\u0631\u06a9\u062a \u0647\u0633\u062a\u06cc\u0645.\u201d<\/p>\n\n\n\n

\u0645\u0639\u06cc\u0627\u0631\u0647\u0627\u06cc \u0645\u0627\u0644\u06cc \u0627\u0635\u0644\u06cc<\/strong>
<\/strong>(\u0645\u06cc\u0644\u06cc\u0648\u0646 R$ \u0648 %)<\/strong><\/td>		2T<\/strong>
<\/strong>2024<\/strong><\/td>		2T<\/strong>
<\/strong>2023<\/strong><\/td>		A\/A<\/strong><\/td>1S<\/strong>
<\/strong>2024<\/strong><\/td>		1S<\/strong>
<\/strong>2023<\/strong><\/td>		A\/A<\/strong><\/td><\/tr>
\u062f\u0633\u062a\u0648\u0631 \u063a\u0630\u0627<\/strong><\/td>231,2<\/td>192,9<\/td>19,8%<\/td>443,8<\/td>372,0<\/td>19,3%<\/td><\/tr>
\u0633\u0648\u062f \u0646\u0627\u062e\u0627\u0644\u0635<\/strong><\/td>87,5<\/td>70,4<\/td>24,4%<\/td>168,4<\/td>149,3<\/td>12,8%<\/td><\/tr>
\u062d\u0627\u0634\u06cc\u0647 \u0646\u0627\u062e\u0627\u0644\u0635<\/strong><\/td>37,9%<\/td>36,5%<\/td>1\u060c4pp.<\/td>37,9%<\/td>40,1%<\/td>- 2\u060c2pp.<\/td><\/tr>
\u0633\u0648\u062f \u0646\u0627\u062e\u0627\u0644\u0635 \u062a\u0639\u062f\u06cc\u0644 \u0634\u062f\u0647 \u063a\u06cc\u0631 GAAP<\/strong><\/td>100,2<\/td>83,2<\/td>20,4%<\/td>193,8<\/td>175,7<\/td>10,3%<\/td><\/tr>
\u062d\u0627\u0634\u06cc\u0647 \u0646\u0627\u062e\u0627\u0644\u0635 \u062a\u0639\u062f\u06cc\u0644 \u0634\u062f\u0647 \u063a\u06cc\u0631 GAAP<\/strong>(1)<\/strong><\/td>43,3%<\/td>43,1%<\/td>0.2 PP.<\/td>43,7%<\/td>47,2%<\/td>-3\u060c6pp.<\/td><\/tr>
\u0633\u0648\u062f\/\u0632\u06cc\u0627\u0646 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc (EBIT)<\/strong><\/td>10,0<\/td>-7,0<\/td>NA.<\/td>0,3<\/td>-19,3<\/td>NA.<\/td><\/tr>
EBITDA \u062a\u0646\u0638\u06cc\u0645 \u0634\u062f\u0647<\/strong><\/td>33,6<\/td>14,9<\/td>125,5%<\/td>46,7<\/td>22,7<\/td>105,3%<\/td><\/tr>
EBITDA \u0639\u0627\u062f\u06cc \u0634\u062f\u0647 \u0627\u0633\u062a<\/strong>(2)<\/strong><\/td>33,7<\/td>14,9<\/td>126,1%<\/td>56,8<\/td>22,7<\/td>150,0%<\/td><\/tr>
\u0633\u0648\u062f\/\u0632\u06cc\u0627\u0646 \u062f\u0648\u0631\u0647<\/strong><\/td>(15,9)<\/td>(15,2)<\/td>5,1%<\/td>(72,2)<\/td>(31,9)<\/td>126,0%<\/td><\/tr>
\u0645\u0648\u062c\u0648\u062f\u06cc \u0646\u0642\u062f\u06cc<\/strong><\/td>89,4<\/td>142,6<\/td>-37,3%<\/td>89,4<\/td>142,6<\/td>-37,3%<\/td><\/tr>
\u062c\u0631\u06cc\u0627\u0646 \u0646\u0642\u062f\u06cc \u062e\u0627\u0644\u0635 \u0627\u0632 (\u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0634\u062f\u0647 \u062f\u0631)<\/strong>
<\/strong>\u0641\u0639\u0627\u0644\u06cc\u062a\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc<\/strong><\/td>		18,1<\/td>32,8<\/td>-44,6%<\/td>5,3<\/td>132,3<\/td>-96,0%<\/td><\/tr>
\u06a9\u0644 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0641\u0639\u0627\u0644<\/strong>(3)<\/strong><\/td>11.849<\/td>14.740<\/td>-19,6%<\/td>11.849<\/td>14.740<\/td>-19,6%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
    \n
  1. \u0645\u0627 \u062d\u0627\u0634\u06cc\u0647 \u0646\u0627\u062e\u0627\u0644\u0635 \u063a\u06cc\u0631 GAAP \u0631\u0627 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0633\u0648\u062f \u0646\u0627\u062e\u0627\u0644\u0635 \u063a\u06cc\u0631 GAAP \u062a\u0642\u0633\u06cc\u0645 \u0628\u0631 \u062f\u0631\u0622\u0645\u062f \u0645\u062d\u0627\u0633\u0628\u0647 \u06a9\u0631\u062f\u06cc\u0645.<\/li>\n\n\n\n
  2. \u062f\u0631 \u062f\u0633\u0627\u0645\u0628\u0631 2023\u060c \u0634\u0631\u06a9\u062a \u062a\u0634\u062e\u06cc\u0635 \u062f\u0627\u062f \u06a9\u0647 \u0630\u062e\u06cc\u0631\u0647 \u0628\u062f\u0647\u06a9\u0627\u0631\u0627\u0646 \u0645\u0634\u06a9\u0648\u06a9 \u0627\u0644\u0648\u0635\u0648\u0644 \u0648 \u0647\u0632\u06cc\u0646\u0647 \u0647\u0627\u06cc \u0627\u0633\u062a\u0647\u0644\u0627\u06a9 \u062f\u0627\u0631\u0627\u06cc\u06cc \u0647\u0627\u06cc \u0646\u0627\u0645\u0634\u0647\u0648\u062f \u062f\u0633\u062a \u06a9\u0645 \u06af\u0631\u0641\u062a\u0647 \u0634\u062f\u0647 \u0627\u0633\u062a. \u0627\u06cc\u0646 \u0645\u0628\u0644\u063a \u062f\u0631 \u0635\u0648\u0631\u062a \u0647\u0627\u06cc \u0645\u0627\u0644\u06cc \u0633\u0627\u0644\u0627\u0646\u0647 \u0645\u062c\u062f\u062f\u0627\u064b \u0645\u062d\u0627\u0633\u0628\u0647 \u0634\u062f \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0628\u0647 \u0637\u0648\u0631 \u06af\u0630\u0634\u062a\u0647 \u0646\u06af\u0631 \u0634\u0634 \u0645\u0627\u0647\u0647 \u0627\u0648\u0644 \u0633\u0627\u0644 2023 \u0631\u0627 \u0628\u0631\u0627\u06cc \u0645\u0642\u0627\u0635\u062f \u0645\u0642\u0627\u06cc\u0633\u0647 \u0628\u0631\u0631\u0633\u06cc \u06a9\u0631\u062f.<\/li>\n\n\n\n
  3. \u0645\u0627 Active Customer \u0631\u0627 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u062d\u0633\u0627\u0628 (\u0628\u0631 \u0627\u0633\u0627\u0633 CNPJ) \u062f\u0631 \u067e\u0627\u06cc\u0627\u0646 \u0647\u0631 \u062f\u0648\u0631\u0647 \u0627\u06cc \u06a9\u0647 \u0645\u0646\u0628\u0639 \u0647\u0631 \u0646\u0648\u0639 \u062f\u0631\u0622\u0645\u062f\u06cc \u062f\u0631 \u0633\u0647 \u0645\u0627\u0647 \u06af\u0630\u0634\u062a\u0647 \u0628\u0648\u062f\u0647 \u0627\u0633\u062a\u060c \u062a\u0639\u0631\u06cc\u0641 \u0645\u06cc \u06a9\u0646\u06cc\u0645.<\/li>\n<\/ol>\n\n\n\n

    \u0646\u06a9\u0627\u062a \u0628\u0631\u062c\u0633\u062a\u0647 2Q 2024<\/strong><\/p>\n\n\n\n

      \n
    • \u062f\u0631\u0622\u0645\u062f\u0647\u0627 \u062f\u0631 \u0645\u062c\u0645\u0648\u0639 231.2 \u0645\u06cc\u0644\u06cc\u0648\u0646 R$ \u0628\u0648\u062f \u06a9\u0647 19.8% \u0627\u0632 $ 192.9 \u0645\u06cc\u0644\u06cc\u0648\u0646 \u062b\u0628\u062a \u0634\u062f\u0647 \u062f\u0631 2Q 2023\u060c \u062f\u0631 \u0646\u062a\u06cc\u062c\u0647 \u06af\u0633\u062a\u0631\u0634 \u0647\u0631 \u062f\u0648 SaaS (+15.6% A\/A) \u0648 CPaaS (+22.1% A\/A) \u0627\u0641\u0632\u0627\u06cc\u0634 \u06cc\u0627\u0641\u062a. \u0631\u0634\u062f \u062f\u0631 \u0647\u0631 \u062f\u0648 \u0628\u062e\u0634 \u0639\u0645\u062f\u062a\u0627\u064b \u0627\u0632 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0634\u0631\u06a9\u062a \u0647\u0627\u06cc \u0628\u0632\u0631\u06af \u062d\u0627\u0635\u0644 \u0634\u062f.<\/li>\n\n\n\n
    • \u0633\u0648\u062f \u0646\u0627\u062e\u0627\u0644\u0635 \u063a\u06cc\u0631 GAAP \u062a\u0639\u062f\u06cc\u0644 \u0634\u062f\u0647 R$ 100.2 \u0645\u06cc\u0644\u06cc\u0648\u0646\u060c \u0627\u0641\u0632\u0627\u06cc\u0634 20.4% A\/A\u060c \u0628\u0627 \u062d\u0627\u0634\u06cc\u0647 \u0646\u0627\u062e\u0627\u0644\u0635 \u062a\u0639\u062f\u06cc\u0644 \u0634\u062f\u0647 \u063a\u06cc\u0631 GAAP \u062a\u0642\u0631\u06cc\u0628\u0627 \u062b\u0627\u0628\u062a \u0628\u0627\u0642\u06cc \u0645\u06cc \u0645\u0627\u0646\u062f\u060c \u0628\u0627 \u0627\u0641\u0632\u0627\u06cc\u0634 0.2 \u0648\u0627\u062d\u062f \u062f\u0631\u0635\u062f A\/A \u0628\u0647 \u0633\u0637\u062d \u0645\u0648\u0631\u062f \u0627\u0646\u062a\u0638\u0627\u0631 43.3%\u060c \u0647\u0645\u0627\u0646\u0637\u0648\u0631 \u06a9\u0647 \u062f\u0631 \u0645\u0627 \u0645\u0634\u062e\u0635 \u0634\u062f\u0647 \u0627\u0633\u062a\u00a0\u0631\u0627\u0647\u0646\u0645\u0627\u06cc\u06cc \u0647\u0627<\/em>\u00a0\u0628\u0631\u0627\u06cc \u0633\u0627\u0644 2024 \u0627\u06cc\u0646 \u06a9\u0627\u0647\u0634 \u0628\u0647 \u062f\u0644\u06cc\u0644:\n
        \n
      • \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u0634\u0627\u0631\u06a9\u062a CPaaS \u062f\u0631 \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647\u060c \u0628\u0647 \u0648\u06cc\u0698\u0647 \u0627\u0632 \u0633\u0648\u06cc \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0634\u0631\u06a9\u062a \u0647\u0627\u06cc \u0628\u0632\u0631\u06af \u0628\u0627 \u062d\u0627\u0634\u06cc\u0647 \u06a9\u0645\u062a\u0631. \u0648<\/li>\n\n\n\n
      • \u062d\u0627\u0634\u06cc\u0647 SaaS \u06a9\u0645\u062a\u0631\u060c \u0632\u06cc\u0631\u0627 \u0627\u06cc\u0646 \u0628\u062e\u0634 \u062f\u0631 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0634\u0631\u06a9\u062a \u0647\u0627\u06cc \u0628\u0632\u0631\u06af \u0628\u0627 \u062d\u0627\u0634\u06cc\u0647 \u06a9\u0645\u062a\u0631 \u0646\u06cc\u0632 \u0631\u0634\u062f \u0628\u06cc\u0634\u062a\u0631\u06cc \u062f\u0627\u0634\u062a.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • \u062a\u0639\u062f\u0627\u062f \u06a9\u0644 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0641\u0639\u0627\u0644 \u0628\u0647 11.8 \u0647\u0632\u0627\u0631\u060c 6.8 \u0647\u0632\u0627\u0631 SaaS \u0648 5.5 \u0647\u0632\u0627\u0631 CPaaS \u06a9\u0627\u0647\u0634 \u06cc\u0627\u0641\u062a \u0627\u06cc\u0646 \u06a9\u0627\u0647\u0634 \u0646\u0634\u0627\u0646 \u062f\u0647\u0646\u062f\u0647 \u067e\u0627\u06a9\u06cc\u0632\u06af\u06cc \u067e\u0627\u06cc\u06af\u0627\u0647 \u0645\u0634\u062a\u0631\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0627\u062c\u0631\u0627\u06cc Zenvia Customer Cloud \u0631\u0627 \u062a\u0631\u06a9\u06cc\u0628 \u0645\u06cc \u06a9\u0646\u062f (\u06a9\u0647 \u0642\u0631\u0627\u0631\u062f\u0627\u062f\u0647\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 SaaS & ODE \u0631\u0627 \u0628\u0627 \u0633\u0642\u0648\u0637 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u06a9\u0648\u0686\u06a9\u062a\u0631 CPaaS \u06a9\u0647 \u0627\u0632 \u062d\u062c\u0645 \u06a9\u0645\u06cc \u0627\u0632 \u067e\u06cc\u0627\u0645\u06a9 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc \u06a9\u0631\u062f\u0646\u062f \u0648 \u0633\u0648\u062f \u06a9\u0645\u062a\u0631\u06cc \u062f\u0627\u0634\u062a\u0646\u062f\u060c \u0645\u062a\u062d\u062f \u0645\u06cc \u06a9\u0646\u062f.<\/li>\n\n\n\n
      • EBITDA \u0627\u0632 R$ 33.7 \u0645\u06cc\u0644\u06cc\u0648\u0646 \u062f\u0631 \u0633\u0647 \u0645\u0627\u0647\u0647 \u0639\u0627\u062f\u06cc \u0634\u062f\u0647 \u0627\u0633\u062a\u060c 126.1% \u0627\u0632 2Q 2023 \u0627\u0641\u0632\u0627\u06cc\u0634 \u06cc\u0627\u0641\u062a\u0647 \u0627\u0633\u062a\u060c \u0627\u0632 \u0627\u0641\u0632\u0627\u06cc\u0634 \u062f\u0631\u0622\u0645\u062f \u0648 \u06a9\u0646\u062a\u0631\u0644 \u062f\u0642\u06cc\u0642 \u0647\u0632\u06cc\u0646\u0647 \u0628\u0647\u0631\u0647 \u0645\u0646\u062f \u0645\u06cc \u0634\u0648\u062f.<\/li>\n\n\n\n
      • \u062f\u0631 19 \u0698\u0648\u0626\u0646\u060c \u0645\u0627 \u0631\u0627\u0647 \u0627\u0646\u062f\u0627\u0632\u06cc \u0686\u062a \u0628\u0627\u062a Generative AI \u062e\u0648\u062f \u0631\u0627 \u0627\u0639\u0644\u0627\u0645 \u06a9\u0631\u062f\u06cc\u0645\u060c \u06cc\u06a9 \u0631\u0627\u0647 \u062d\u0644 \u0627\u0646\u0642\u0644\u0627\u0628\u06cc \u0628\u0631\u0627\u06cc \u062a\u0648\u0633\u0639\u0647 \u0686\u062a \u0628\u0627\u062a\u060c \u06a9\u0647 \u062a\u0648\u0633\u0639\u0647 \u0622\u0646 \u0631\u0627 \u0628\u0647 \u0633\u0627\u062f\u06af\u06cc \u0648 \u0628\u0635\u0631\u06cc \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u062a\u0639\u0627\u0645\u0644 \u0634\u062e\u0635\u06cc \u0648 \u0642\u0627\u0628\u0644 \u062f\u0633\u062a\u0631\u0633\u06cc \u0628\u0631\u0627\u06cc \u0634\u0631\u06a9\u062a \u0647\u0627\u06cc\u06cc \u0628\u0627 \u0647\u0631 \u0627\u0646\u062f\u0627\u0632\u0647 \u06a9\u0647 \u0628\u0647 \u062f\u0646\u0628\u0627\u0644 \u0628\u0647\u0628\u0648\u062f \u0648 \u062e\u0648\u062f\u06a9\u0627\u0631\u0633\u0627\u0632\u06cc \u062e\u062f\u0645\u0627\u062a \u0645\u0634\u062a\u0631\u06cc \u0647\u0633\u062a\u0646\u062f\u060c \u0646\u06a9\u0627\u062a \u0628\u0631\u062c\u0633\u062a\u0647 \u0627\u0635\u0644\u06cc \u0627\u0628\u0632\u0627\u0631 \u0633\u0641\u0627\u0631\u0634\u06cc \u0633\u0627\u0632\u06cc \u0622\u0633\u0627\u0646 \u0648 \u0627\u062f\u063a\u0627\u0645 \u06a9\u0627\u0631\u0622\u0645\u062f \u0628\u0627 \u06a9\u0627\u0646\u0627\u0644 \u0647\u0627\u06cc \u0627\u0631\u062a\u0628\u0627\u0637\u06cc \u0645\u062a\u0639\u062f\u062f\u060c \u062a\u0636\u0645\u06cc\u0646 \u06cc\u06a9 \u0631\u0627\u0647 \u062d\u0644 \u0628\u0631\u062a\u0631 \u0628\u0631\u0627\u06cc \u062a\u0645\u0627\u0645 \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc \u0627\u0633\u062a \u062f\u0631 \u062f\u0648 \u0645\u0627\u0647 \u0627\u0632 \u0632\u0645\u0627\u0646 \u0631\u0627\u0647 \u0627\u0646\u062f\u0627\u0632\u06cc\u060c 99 \u0686\u062a \u0628\u0627\u062a \u062f\u0631 \u062d\u0627\u0644 \u062d\u0627\u0636\u0631 \u062a\u0648\u0633\u0637 \u0634\u0631\u06a9\u062a \u0647\u0627\u06cc\u06cc \u062f\u0631 \u0647\u0634\u062a \u0628\u062e\u0634 \u0627\u0632 \u0622\u0645\u0631\u06cc\u06a9\u0627\u06cc \u0644\u0627\u062a\u06cc\u0646 \u062a\u0648\u0633\u0639\u0647 \u06cc\u0627\u0641\u062a\u0647 \u0627\u0633\u062a.<\/li>\n\n\n\n
      • \u0645\u0647\u0627\u062c\u0631\u062a \u067e\u0627\u06cc\u06af\u0627\u0647 \u0645\u0634\u062a\u0631\u06cc \u0628\u0647 Zenvia Customer Cloud \u062f\u0631 \u062d\u0627\u0644 \u062d\u0627\u0636\u0631 \u0622\u063a\u0627\u0632 \u0634\u062f\u0647 \u0627\u0633\u062a \u0648 \u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u06cc\u0631\u0648\u062f \u0627\u062c\u0631\u0627\u06cc \u0622\u0646 \u062a\u0627 \u067e\u0627\u06cc\u0627\u0646 \u0633\u0627\u0644 \u06a9\u0627\u0645\u0644 \u0634\u0648\u062f. \u062a\u0627 \u0628\u0647 \u0627\u0645\u0631\u0648\u0632\u060c \u0633\u0637\u0648\u062d \u0633\u0627\u0644\u0645\u06cc \u0627\u0632 \u062f\u0631\u0622\u0645\u062f \u0645\u06a9\u0631\u0631 \u0631\u0627 \u0645\u0634\u0627\u0647\u062f\u0647 \u06a9\u0631\u062f\u0647\u0627\u06cc\u0645,\u00a0\u0686\u0631\u0646\u062f<\/em>\u00a0\u0648 \u0641\u0631\u0632\u0646\u062f\u062e\u0648\u0627\u0646\u062f\u06af\u06cc \u0645\u062a\u0642\u0627\u0628\u0644.<\/li>\n<\/ul>\n\n\n\n

        \u0646\u06a9\u0627\u062a \u0628\u0631\u062c\u0633\u062a\u0647 1S 2024<\/strong><\/p>\n\n\n\n

          \n
        • \u062f\u0631\u0622\u0645\u062f\u0647\u0627 \u062f\u0631 \u0645\u062c\u0645\u0648\u0639 R$ 443.8 \u0645\u06cc\u0644\u06cc\u0648\u0646 \u0628\u0648\u062f \u06a9\u0647 19.3% \u0627\u0632 R$ 372.0 \u0645\u06cc\u0644\u06cc\u0648\u0646 \u062b\u0628\u062a \u0634\u062f\u0647 \u062f\u0631 1S 2023\u060c \u0628\u0647 \u062f\u0644\u06cc\u0644 \u06af\u0633\u062a\u0631\u0634 \u0647\u0631 \u062f\u0648 SaaS (+13.8% A\/A) \u0648 CPaaS (+22.5% A\/A) \u0627\u0641\u0632\u0627\u06cc\u0634 \u06cc\u0627\u0641\u062a\u0647 \u0627\u0633\u062a.<\/li>\n\n\n\n
        • \u0633\u0648\u062f \u0646\u0627\u062e\u0627\u0644\u0635 \u062a\u0639\u062f\u06cc\u0644 \u0634\u062f\u0647 \u063a\u06cc\u0631 GAAP $ 193.8 \u0645\u06cc\u0644\u06cc\u0648\u0646\u060c \u0627\u0641\u0632\u0627\u06cc\u0634 10.3% A\/A\u060c \u062f\u0631 \u062d\u0627\u0644\u06cc \u06a9\u0647 \u062d\u0627\u0634\u06cc\u0647 \u0646\u0627\u062e\u0627\u0644\u0635 \u062a\u0639\u062f\u06cc\u0644 \u0634\u062f\u0647 \u063a\u06cc\u0631 GAAP 3.6 \u0648\u0627\u062d\u062f \u062f\u0631\u0635\u062f A\/A \u06a9\u0627\u0647\u0634 \u06cc\u0627\u0641\u062a \u0648 \u0628\u0647 \u0633\u0637\u062d \u0645\u0648\u0631\u062f \u0627\u0646\u062a\u0638\u0627\u0631 43.7% \u0631\u0633\u06cc\u062f.<\/li>\n\n\n\n
        • EBITDA \u0645\u062b\u0628\u062a \u0639\u0627\u062f\u06cc \u0634\u062f\u0647 \u062f\u0631 R$ 56.8 \u0645\u06cc\u0644\u06cc\u0648\u0646 \u062f\u0631 \u062a\u0631\u0645\u060c \u0627\u0641\u0632\u0627\u06cc\u0634 150.0% \u0627\u0632 1S 2023\u060c \u0645\u0637\u0627\u0628\u0642 \u0628\u0627 \u0627\u0646\u062a\u0638\u0627\u0631\u0627\u062a \u0645\u0627 \u0648 \u0628\u0627\u00a0\u0631\u0627\u0647\u0646\u0645\u0627\u06cc\u06cc \u0647\u0627<\/em>\u00a0\u0627\u0632 R$ 120 \u0645\u06cc\u0644\u06cc\u0648\u0646 \u062a\u0627 R$ 140 \u0645\u06cc\u0644\u06cc\u0648\u0646 \u0628\u0631\u0627\u06cc \u0633\u0627\u0644 2024.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

          A Zenvia,\u00a0uma das principais provedoras de solu\u00e7\u00f5es de CX baseadas na nuvem da Am\u00e9rica Latina, que capacita empresas a criarem experi\u00eancias personalizadas, envolventes e fluidas ao longo de toda a jornada do cliente, divulgou hoje suas m\u00e9tricas operacionais e financeiras referentes ao segundo trimestre de 2024 (2T 2024) e ao primeiro semestre de 2024 (1S […]<\/p>\n","protected":false},"author":1,"featured_media":1977,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42,31],"tags":[92,43,53],"class_list":{"0":"post-3388","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-balancos","8":"category-noticias","9":"tag-balancos","10":"tag-e-commerce","11":"tag-noticias"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/posts\/3388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/comments?post=3388"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/posts\/3388\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/media\/1977"}],"wp:attachment":[{"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/media?parent=3388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/categories?post=3388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/fa\/wp-json\/wp\/v2\/tags?post=3388"}],"curies":[{"name":"\u062f\u0628\u0644\u06cc\u0648\u062f\u0628\u0644\u06cc\u0648\u0626\u06cc","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}