{"id":89848,"date":"2026-01-05T18:47:39","date_gmt":"2026-01-05T21:47:39","guid":{"rendered":"https:\/\/www.ecommerceupdate.org\/?p=89848"},"modified":"2026-01-05T18:47:40","modified_gmt":"2026-01-05T21:47:40","slug":"humanizacao-da-ia-e-chave-para-vendas-60-dos-clientes-se-frustram-com-atendimento-robotizado","status":"publish","type":"post","link":"https:\/\/www.ecommerceupdate.com.br\/lv\/humanizacao-da-ia-e-chave-para-vendas-60-dos-clientes-se-frustram-com-atendimento-robotizado\/","title":{"rendered":"AI humaniz\u0101cija ir p\u0101rdo\u0161anas atsl\u0113ga: 60% klientu ir neapmierin\u0101ti ar robotiz\u0113tu pakalpojumu"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Pa\u0161reiz\u0113j\u0101 korporat\u012bvaj\u0101 scen\u0101rij\u0101 m\u0101ksl\u012bg\u0101 intelekta (AI) efektivit\u0101te saskaras ar uzved\u012bbas \u0161\u0137\u0113rsli: pat\u0113r\u0113t\u0101ja piepras\u012bjums p\u0113c re\u0101liem savienojumiem. Lai gan tehnolo\u0123ija pied\u0101v\u0101 nep\u0101rtrauktu pieejam\u012bbu un augstu apstr\u0101des jaudu, cilv\u0113ka \u201c\u201d tr\u016bkums uz\u0146\u0113mumiem ir d\u0101rgi izmaks\u0101jis. P\u0113c ekspertu dom\u0101m, AI rada efekt\u012bvu p\u0101rveidi tikai tad, ja tas var l\u012bdzin\u0101ties cilv\u0113ka dabiskumam.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jaun\u0101kie dati apstiprina \u0161o viedokli. Zi\u0146ojums <em>Klientu apkalpo\u0161anas tendences 2025<\/em>, ko public\u0113jis The Future of Commerce, atkl\u0101j br\u012bdin\u0101juma scen\u0101riju: <strong>60% respondentu izj\u016bt neapmierin\u0101t\u012bbu<\/strong> kad vi\u0146i saprot, ka mijiedarbojas ar AI, un <strong>58% saka, ka vi\u0146i main\u012btu z\u012bmolus<\/strong> ja vi\u0146i neatrod vienk\u0101r\u0161u veidu, k\u0101 run\u0101t ar cilv\u0113ku pavadoni.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Robotiz\u0113t\u0101s komunik\u0101cijas \u201ck\u013c\u016bda\u201d<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Irrah Tech produktu un biznesa vad\u012bt\u0101ja D\u017eenifera Kalvi sac\u012bja, ka liel\u0101kais nepareizais uz\u0146\u0113mumu priek\u0161stats ir ieviest digit\u0101los a\u0123entus ar p\u0101r\u0101k form\u0101lu vai sausu valodu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAtvainojiet, ka gaid\u0101t\u2018 vai &amp; P\u0100RBAUDIET to j\u016bsu viet\u0101. Jo cilv\u0113cisk\u0101ks AI izskat\u0101s, jo liel\u0101kas ir iesp\u0113jas izveidot savienojumu, rad\u012bt uztic\u012bbu un, galvenais, konvert\u0113t\u2019, skaidro Kalvi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0113c izpildvaras dom\u0101m, robotiz\u0113t\u0101 komunik\u0101cija atgr\u016b\u017e klientu, radot emocion\u0101lu barjeru, kas ne\u013cauj lojalit\u0101tei.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4 automatiz\u0101cijas k\u013c\u016bmes p\u012bl\u0101ri<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Papildus emp\u0101tijas tr\u016bkumam eksperti nor\u0101da uz \u010detriem struktur\u0101liem tr\u016bkumiem, kas virtu\u0101los pal\u012bgus p\u0101rv\u0113r\u0161 par probl\u0113m\u0101m uz\u0146\u0113mumam:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>M\u0113r\u0137a tr\u016bkums:<\/strong> A\u0123enti bez skaidriem m\u0113r\u0137iem (piem\u0113ram, iz\u0161\u0137irtsp\u0113ja vai rekl\u0101mguvumu l\u012bmenis) k\u013c\u016bst\u201c melnais lodzi\u0146\u0161 \u201dkas ne\u013cauj izm\u0113r\u012bt, vai tie pal\u012bdz vai kav\u0113.<\/li>\n\n\n\n<li><strong>Slikti dati:<\/strong> AI baro\u0161ana ar nepareizu vai novecoju\u0161u inform\u0101ciju rada pretrunas un neapmierino\u0161as atbildes.<\/li>\n\n\n\n<li><strong>Izol\u0113ti a\u0123enti (integr\u0101cijas tr\u016bkums):<\/strong> Draudz\u012bgs robots, kuram nav piek\u013cuves cen\u0101m, kr\u0101jumiem vai grafikiem, padara sarunu tuk\u0161u un bezj\u0113dz\u012bgu. \u201cIedom\u0101jieties, ka klients jaut\u0101 par pas\u016bt\u012bjumu un robots atbild ar pie\u0146\u0113mumiem. Tas rada\u201d p\u0101rstr\u0101d\u0101jumu, ir D\u017eeniferas piem\u0113rs.<\/li>\n\n\n\n<li><strong>Uzraudz\u012bbas tr\u016bkums:<\/strong> Ikdienas veiktsp\u0113jas uzraudz\u012bbas tr\u016bkums ne\u013cauj nep\u0101rtraukti uzlabot apr\u016bpes att\u012bst\u012bbu.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Uz person\u012bbu v\u0113rsti risin\u0101jumi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Rea\u0123\u0113jot uz \u0161\u012bm s\u0101p\u0113m, tehnolo\u0123iju tirgus ir izstr\u0101d\u0101jis risin\u0101jumus, kas \u013cauj rad\u012bt a\u0123entus ar \u201cperson\u012bbu\u201d <strong>GPT veidot\u0101js<\/strong>, no Irrah Tech, ilustr\u0113 \u0161o tendenci Platforma, kas atrodas vair\u0101k nek\u0101 70 valst\u012bs, \u013cauj uz\u0146\u0113mumiem apm\u0101c\u012bt digit\u0101los pavado\u0146us bez programm\u0113\u0161anas (bez koda).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0160o jauno tehnolo\u0123iju at\u0161\u0137ir\u012bba ir sp\u0113ja <strong>piel\u0101gojiet balss toni, iek\u013caujiet re\u0123ion\u0101lismus un m\u0101cieties no iek\u0161\u0113j\u0101 satura<\/strong> integr\u0113ti ar t\u0101diem kan\u0101liem k\u0101 WhatsApp un Instagram, \u0161ie AI var noteikt auditorijas profilu re\u0101llaik\u0101.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cR\u016bpes n\u0101kotne nav cilv\u0113ku aizst\u0101\u0161ana, bet gan mijiedarb\u012bbas uzlabo\u0161ana\u201d, secina D\u017eenifera Kalvi, pastiprinot, ka tehnolo\u0123ijai vajadz\u0113tu kalpot attiec\u012bbu stiprin\u0101\u0161anai, nevis tikai darb\u012bbas izmaksu samazin\u0101\u0161anai.<\/p>","protected":false},"excerpt":{"rendered":"<p>No atual cen\u00e1rio corporativo, a efici\u00eancia da Intelig\u00eancia Artificial (IA) enfrenta um obst\u00e1culo comportamental: a exig\u00eancia do consumidor por conex\u00f5es reais. Embora a tecnologia ofere\u00e7a disponibilidade ininterrupta e alta capacidade [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":89526,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,34],"tags":[43,53,79],"class_list":["post-89848","post","type-post","status-publish","format-standard","has-post-thumbnail","category-noticias","category-pesquisas","tag-e-commerce","tag-noticias","tag-pesquisas"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/posts\/89848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/comments?post=89848"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/posts\/89848\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/media\/89526"}],"wp:attachment":[{"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/media?parent=89848"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/categories?post=89848"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/lv\/wp-json\/wp\/v2\/tags?post=89848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}