{"id":3388,"date":"2024-09-06T10:19:55","date_gmt":"2024-09-06T13:19:55","guid":{"rendered":"https:\/\/www.ecommerceupdate.com.br\/?p=3388"},"modified":"2024-09-06T10:19:56","modified_gmt":"2024-09-06T13:19:56","slug":"zenvia-divulga-resultados-do-segundo-trimestre-e-primeiro-semestre-de-2024","status":"publish","type":"post","link":"https:\/\/www.ecommerceupdate.com.br\/vi\/zenvia-divulga-resultados-do-segundo-trimestre-e-primeiro-semestre-de-2024\/","title":{"rendered":"Zenvia c\u00f4ng b\u1ed1 k\u1ebft qu\u1ea3 cho qu\u00fd 2 v\u00e0 n\u1eeda \u0111\u1ea7u n\u0103m 2024"},"content":{"rendered":"

Zenvia, nh\u00e0 cung c\u1ea5p h\u00e0ng \u0111\u1ea7u c\u00e1c gi\u1ea3i ph\u00e1p CX d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y \u1edf M\u1ef9 Latinh, trao quy\u1ec1n cho c\u00e1c c\u00f4ng ty t\u1ea1o ra tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a, h\u1ea5p d\u1eabn v\u00e0 linh ho\u1ea1t trong su\u1ed1t h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng, h\u00f4m nay \u0111\u00e3 c\u00f4ng b\u1ed1 c\u00e1c s\u1ed1 li\u1ec7u ho\u1ea1t \u0111\u1ed9ng v\u00e0 t\u00e0i ch\u00ednh cho qu\u00fd 2 n\u0103m 2024 (2Q 2024) v\u00e0 n\u1eeda \u0111\u1ea7u n\u0103m 2024 (1S 2024).<\/p>\n\n\n\n

Cassio Bobsin, ng\u01b0\u1eddi s\u00e1ng l\u1eadp v\u00e0 CEO c\u1ee7a Zenvia<\/strong>, nh\u1eadn x\u00e9t: \u201cCh\u00fang t\u00f4i duy tr\u00ec s\u1ef1 t\u1eadp trung c\u1ee7a ch\u00fang t\u00f4i trong su\u1ed1t qu\u00fd v\u1ec1 vi\u1ec7c th\u1ef1c hi\u1ec7n Zenvia Customer Cloud, v\u1edbi s\u1ef1 ra m\u1eaft r\u1ea5t \u0111\u01b0\u1ee3c \u0111\u00f3n nh\u1eadn b\u1edfi customers.We c\u1ee7a ch\u00fang t\u00f4i c\u0169ng \u0111\u00e3 ra m\u1eaft v\u00e0o th\u00e1ng 6 gi\u1ea3i ph\u00e1p Chatbot s\u00e1ng t\u1ea1o c\u1ee7a ch\u00fang t\u00f4i v\u1edbi Generative AI, cho ph\u00e9p t\u1ea1o v\u00e0 tri\u1ec3n khai chatbot trong v\u00e0i ph\u00fat.Ch\u1ec9 trong hai th\u00e1ng k\u1ec3 t\u1eeb khi ra m\u1eaft, 99 chatbot \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi c\u00e1c c\u00f4ng ty t\u1eeb t\u00e1m l\u0129nh v\u1ef1c kh\u00e1c nhau \u1edf M\u1ef9 Latinh.Ch\u00fang t\u00f4i r\u1ea5t vui m\u1eebng v\u1ec1 nh\u1eefng c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1edfi nh\u1eefng \u0111\u1ed5i m\u1edbi n\u00e0y v\u00e0 cam k\u1ebft ph\u00e1t tri\u1ec3n v\u00e0 c\u1ee7ng c\u1ed1 v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o c\u1ee7a ch\u00fang t\u00f4i tr\u00ean th\u1ecb tr\u01b0\u1eddng. s\u1ef1 c\u1ed1ng hi\u1ebfn c\u1ee7a \u0111\u1ed9i ng\u0169 c\u1ee7a ch\u00fang t\u00f4i v\u00e0 ph\u1ea3n \u1ee9ng t\u00edch c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ee7ng c\u1ed1 ni\u1ec1m tin c\u1ee7a ch\u00fang t\u00f4i v\u00e0o ti\u1ec1m n\u0103ng c\u1ee7a c\u00e1c gi\u1ea3i ph\u00e1p bi\u1ebfn \u0111\u1ed5i n\u00e0y v\u00e0 v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 v\u01b0\u1ee3t qu\u00e1 mong \u0111\u1ee3i khi ch\u00fang t\u00f4i ph\u00e1t tri\u1ec3n.\u201d<\/p>\n\n\n\n

Shay Chor, Gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh v\u00e0 Quan h\u1ec7 nh\u00e0 \u0111\u1ea7u t\u01b0 t\u1ea1i Zenvia<\/strong>, \u00f4ng n\u00f3i: \u201cCh\u00fang t\u00f4i \u0111\u00e3 giao th\u00eam m\u1ed9t qu\u00fd n\u1eefa v\u1edbi m\u1ee9c t\u0103ng tr\u01b0\u1edfng doanh thu v\u1eefng ch\u1eafc v\u00e0o qu\u00fd 2 n\u0103m 2024, v\u1edbi t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn trong kho\u1ea3ng h\u01b0\u1edbng d\u1eabn<\/em>, th\u1eadm ch\u00ed c\u00f3 t\u00ednh \u0111\u1ebfn vi\u1ec7c t\u0103ng doanh thu t\u1eadp trung \u1edf c\u1ea3 hai ph\u00e2n kh\u00fac trong c\u00e1c kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p l\u1edbn, th\u01b0\u1eddng c\u00f3 t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn th\u1ea5p h\u01a1n.\u0110i\u1ec1u \u0111\u00e1ng ch\u00fa \u00fd trong qu\u00fd n\u00e0y l\u00e0 gi\u1ea3m \u0111\u00e1ng k\u1ec3 chi ph\u00ed G & A, \u0111\u00e3 gi\u1ea3m h\u01a1n 10% khi so s\u00e1nh v\u1edbi c\u00f9ng k\u1ef3 n\u0103m tr\u01b0\u1edbc, t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn EBITDA c\u1ee7a ch\u00fang t\u00f4i v\u00e0 ch\u1ee9ng th\u1ef1c cam k\u1ebft li\u00ean t\u1ee5c c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 ki\u1ec3m so\u00e1t chi ph\u00ed nghi\u00eam ng\u1eb7t. ch\u00fang t\u00f4i v\u1eabn cam k\u1ebft duy tr\u00ec \u0111\u1ed9ng l\u1ef1c t\u1ed1t c\u1ee7a C\u00f4ng ty, m\u1edf r\u1ed9ng \u0110\u00e1m m\u00e2y kh\u00e1ch h\u00e0ng Zenvia v\u00e0 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ch\u00fang t\u00f4i v\u1edbi tr\u1ecdng t\u00e2m l\u00e0 gi\u1ea3m \u0111\u00f2n b\u1ea9y c\u1ee7a C\u00f4ng ty.\u201d<\/p>\n\n\n\n

C\u00e1c s\u1ed1 li\u1ec7u t\u00e0i ch\u00ednh ch\u00ednh<\/strong>
<\/strong>(R$ tri\u1ec7u v\u00e0 %)<\/strong><\/td>		2T<\/strong>
<\/strong>2024<\/strong><\/td>		2T<\/strong>
<\/strong>2023<\/strong><\/td>		A\/A<\/strong><\/td>1S<\/strong>
<\/strong>2024<\/strong><\/td>		1S<\/strong>
<\/strong>2023<\/strong><\/td>		A\/A<\/strong><\/td><\/tr>
C\u00f4ng th\u1ee9c<\/strong><\/td>231,2<\/td>192,9<\/td>19,8%<\/td>443,8<\/td>372,0<\/td>19,3%<\/td><\/tr>
L\u1ee3i nhu\u1eadn g\u1ed9p<\/strong><\/td>87,5<\/td>70,4<\/td>24,4%<\/td>168,4<\/td>149,3<\/td>12,8%<\/td><\/tr>
T\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn g\u1ed9p<\/strong><\/td>37,9%<\/td>36,5%<\/td>1,4p.p.<\/td>37,9%<\/td>40,1%<\/td>- 2,2p.p.<\/td><\/tr>
L\u1ee3i nhu\u1eadn g\u1ed9p phi GAAP \u0111\u00e3 \u0111i\u1ec1u ch\u1ec9nh<\/strong><\/td>100,2<\/td>83,2<\/td>20,4%<\/td>193,8<\/td>175,7<\/td>10,3%<\/td><\/tr>
Bi\u00ean l\u1ee3i nhu\u1eadn g\u1ed9p \u0111\u00e3 \u0111i\u1ec1u ch\u1ec9nh Non-GAAP<\/strong>(1)<\/strong><\/td>43,3%<\/td>43,1%<\/td>0,2 PP.<\/td>43,7%<\/td>47,2%<\/td>-3,6p.p.<\/td><\/tr>
L\u00e3i\/L\u1ed7 ho\u1ea1t \u0111\u1ed9ng (EBIT)<\/strong><\/td>10,0<\/td>-7,0<\/td>na.<\/td>0,3<\/td>-19,3<\/td>na.<\/td><\/tr>
EBITDA \u0111i\u1ec1u ch\u1ec9nh<\/strong><\/td>33,6<\/td>14,9<\/td>125,5%<\/td>46,7<\/td>22,7<\/td>105,3%<\/td><\/tr>
EBITDA B\u00ecnh th\u01b0\u1eddng h\u00f3a<\/strong>(2)<\/strong><\/td>33,7<\/td>14,9<\/td>126,1%<\/td>56,8<\/td>22,7<\/td>150,0%<\/td><\/tr>
L\u00e3i\/L\u1ed7 trong k\u1ef3<\/strong><\/td>(15,9)<\/td>(15,2)<\/td>5,1%<\/td>(72,2)<\/td>(31,9)<\/td>126,0%<\/td><\/tr>
S\u1ed1 d\u01b0 ti\u1ec1n m\u1eb7t<\/strong><\/td>89,4<\/td>142,6<\/td>-37,3%<\/td>89,4<\/td>142,6<\/td>-37,3%<\/td><\/tr>
D\u00f2ng ti\u1ec1n r\u00f2ng t\u1eeb (\u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong)<\/strong>
<\/strong>ho\u1ea1t \u0111\u1ed9ng \u0111i\u1ec1u h\u00e0nh<\/strong><\/td>		18,1<\/td>32,8<\/td>-44,6%<\/td>5,3<\/td>132,3<\/td>-96,0%<\/td><\/tr>
T\u1ed5ng s\u1ed1 kh\u00e1ch h\u00e0ng \u0111ang ho\u1ea1t \u0111\u1ed9ng<\/strong>(3)<\/strong><\/td>11.849<\/td>14.740<\/td>-19,6%<\/td>11.849<\/td>14.740<\/td>-19,6%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
    \n
  1. Ch\u00fang t\u00f4i \u0111\u00e3 t\u00ednh T\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn g\u1ed9p phi GAAP l\u00e0 T\u1ed5ng l\u1ee3i nhu\u1eadn phi GAAP chia cho doanh thu.<\/li>\n\n\n\n
  2. V\u00e0o th\u00e1ng 12 n\u0103m 2023, c\u00f4ng ty x\u00e1c \u0111\u1ecbnh r\u1eb1ng kho\u1ea3n d\u1ef1 ph\u00f2ng cho nh\u1eefng con n\u1ee3 nghi ng\u1edd v\u00e0 chi ph\u00ed kh\u1ea5u hao t\u00e0i s\u1ea3n v\u00f4 h\u00ecnh \u0111\u00e3 b\u1ecb \u0111\u00e1nh gi\u00e1 th\u1ea5p. S\u1ed1 ti\u1ec1n n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00ednh to\u00e1n l\u1ea1i trong b\u00e1o c\u00e1o t\u00e0i ch\u00ednh h\u00e0ng n\u0103m v\u00e0 Ban Gi\u00e1m \u0111\u1ed1c \u0111\u00e3 xem x\u00e9t h\u1ed3i t\u1ed1 s\u00e1u th\u00e1ng \u0111\u1ea7u n\u0103m 2023 nh\u1eb1m m\u1ee5c \u0111\u00edch so s\u00e1nh.<\/li>\n\n\n\n
  3. Ch\u00fang t\u00f4i x\u00e1c \u0111\u1ecbnh Kh\u00e1ch h\u00e0ng \u0111ang ho\u1ea1t \u0111\u1ed9ng l\u00e0 m\u1ed9t t\u00e0i kho\u1ea3n (d\u1ef1a tr\u00ean CNPJ) v\u00e0o cu\u1ed1i b\u1ea5t k\u1ef3 kho\u1ea3ng th\u1eddi gian n\u00e0o l\u00e0 ngu\u1ed3n c\u1ee7a b\u1ea5t k\u1ef3 lo\u1ea1i doanh thu n\u00e0o trong ba th\u00e1ng tr\u01b0\u1edbc \u0111\u00f3.<\/li>\n<\/ol>\n\n\n\n

    \u0110i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a 2Q 2024<\/strong><\/p>\n\n\n\n

      \n
    • T\u1ed5ng doanh thu \u0111\u1ea1t R$ 231,2 tri\u1ec7u, t\u0103ng 19,8% t\u1eeb R$ 192,9 tri\u1ec7u \u0111\u01b0\u1ee3c ghi nh\u1eadn v\u00e0o qu\u00fd 2 n\u0103m 2023, l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c m\u1edf r\u1ed9ng c\u1ea3 SaaS (+15,6% A\/A) v\u00e0 CPaaS (+22,1% A\/A). t\u0103ng tr\u01b0\u1edfng trong c\u1ea3 hai ph\u00e2n kh\u00fac ch\u1ee7 y\u1ebfu \u0111\u1ebfn t\u1eeb c\u00e1c kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p l\u1edbn.<\/li>\n\n\n\n
    • L\u1ee3i nhu\u1eadn g\u1ed9p phi GAAP \u0111\u00e3 \u0111i\u1ec1u ch\u1ec9nh l\u00e0 R$ 100,2 tri\u1ec7u, t\u0103ng 20,4% A\/A, v\u1edbi T\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn g\u1ed9p phi GAAP \u0111\u00e3 \u0111i\u1ec1u ch\u1ec9nh h\u1ea7u nh\u01b0 \u1ed5n \u0111\u1ecbnh, v\u1edbi m\u1ee9c t\u0103ng 0,2 \u0111i\u1ec3m ph\u1ea7n tr\u0103m A\/A \u0111\u1ebfn m\u1ee9c d\u1ef1 ki\u1ebfn l\u00e0 43,3%, nh\u01b0 \u0111\u01b0\u1ee3c nh\u1ea5n m\u1ea1nh trong c\u1ee7a ch\u00fang t\u00f4i\u00a0h\u01b0\u1edbng d\u1eabn<\/em>\u00a0\u0111\u1ed1i v\u1edbi n\u0103m 2024. m\u1ee9c gi\u1ea3m n\u00e0y l\u00e0 do:\n
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      • T\u0103ng s\u1ef1 tham gia CPaaS trong giai \u0111o\u1ea1n n\u00e0y, \u0111\u1eb7c bi\u1ec7t l\u00e0 t\u1eeb c\u00e1c kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p l\u1edbn c\u00f3 t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn th\u1ea5p h\u01a1n; V\u00e0<\/li>\n\n\n\n
      • Bi\u00ean SaaS th\u1ea5p h\u01a1n do ph\u00e2n kh\u00fac n\u00e0y c\u0169ng t\u0103ng tr\u01b0\u1edfng nhi\u1ec1u h\u01a1n \u1edf c\u00e1c kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p l\u1edbn c\u00f3 t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn th\u1ea5p h\u01a1n.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • T\u1ed5ng s\u1ed1 kh\u00e1ch h\u00e0ng ho\u1ea1t \u0111\u1ed9ng gi\u1ea3m xu\u1ed1ng c\u00f2n 11,8 ngh\u00ecn, 6,8 ngh\u00ecn SaaS v\u00e0 5,5 ngh\u00ecn CPaaS. M\u1ee9c gi\u1ea3m n\u00e0y ph\u1ea3n \u00e1nh s\u1ef1 s\u1ea1ch s\u1ebd c\u1ee7a c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng, k\u1ebft h\u1ee3p vi\u1ec7c tri\u1ec3n khai Zenvia Customer Cloud (h\u1ee3p nh\u1ea5t c\u00e1c h\u1ee3p \u0111\u1ed3ng c\u1ee7a kh\u00e1ch h\u00e0ng SaaS & ODE v\u1edbi s\u1ef1 s\u1ee5t gi\u1ea3m c\u1ee7a kh\u00e1ch h\u00e0ng CPaaS nh\u1ecf h\u01a1n, nh\u1eefng ng\u01b0\u1eddi s\u1eed d\u1ee5ng \u00edt kh\u1ed1i l\u01b0\u1ee3ng SMS v\u00e0 \u00edt l\u1ee3i nhu\u1eadn h\u01a1n.<\/li>\n\n\n\n
      • EBITDA B\u00ecnh th\u01b0\u1eddng h\u00f3a t\u1eeb R$ 33,7 tri\u1ec7u trong qu\u00fd, t\u0103ng 126,1% t\u1eeb qu\u00fd 2 n\u0103m 2023, h\u01b0\u1edfng l\u1ee3i t\u1eeb doanh thu t\u0103ng v\u00e0 ki\u1ec3m so\u00e1t chi ph\u00ed nghi\u00eam ng\u1eb7t.<\/li>\n\n\n\n
      • V\u00e0o ng\u00e0y 19 th\u00e1ng 6, ch\u00fang t\u00f4i \u0111\u00e3 c\u00f4ng b\u1ed1 ra m\u1eaft Generative AI Chatbot, m\u1ed9t gi\u1ea3i ph\u00e1p mang t\u00ednh c\u00e1ch m\u1ea1ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n chatbot, gi\u00fap vi\u1ec7c ph\u00e1t tri\u1ec3n n\u00f3 tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n v\u00e0 tr\u1ef1c quan nh\u01b0 m\u1ed9t t\u01b0\u01a1ng t\u00e1c c\u00e1 nh\u00e2n v\u00e0 c\u00f3 th\u1ec3 truy c\u1eadp \u0111\u01b0\u1ee3c \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty thu\u1ed9c m\u1ecdi quy m\u00f4 \u0111ang t\u00ecm c\u00e1ch c\u1ea3i thi\u1ec7n v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. \u0110i\u1ec3m n\u1ed5i b\u1eadt ch\u00ednh c\u1ee7a c\u00f4ng c\u1ee5 l\u00e0 d\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh v\u00e0 t\u00edch h\u1ee3p hi\u1ec7u qu\u1ea3 v\u1edbi nhi\u1ec1u k\u00eanh li\u00ean l\u1ea1c, \u0111\u1ea3m b\u1ea3o gi\u1ea3i ph\u00e1p \u01b0u vi\u1ec7t cho m\u1ecdi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.Trong hai th\u00e1ng k\u1ec3 t\u1eeb khi ra m\u1eaft, 99 chatbot \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00e1c c\u00f4ng ty ph\u00e1t tri\u1ec3n trong t\u00e1m l\u0129nh v\u1ef1c c\u1ee7a M\u1ef9 Latinh.<\/li>\n\n\n\n
      • Vi\u1ec7c di chuy\u1ec3n c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng sang \u0110\u00e1m m\u00e2y kh\u00e1ch h\u00e0ng Zenvia \u0111\u00e3 b\u1eaft \u0111\u1ea7u v\u00e0 vi\u1ec7c tri\u1ec3n khai d\u1ef1 ki\u1ebfn s\u1ebd ho\u00e0n t\u1ea5t v\u00e0o cu\u1ed1i n\u0103m nay. Cho \u0111\u1ebfn nay, ch\u00fang t\u00f4i \u0111\u00e3 quan s\u00e1t th\u1ea5y m\u1ee9c doanh thu \u0111\u1ecbnh k\u1ef3 t\u1ed1t,\u00a0khu\u1ea5y<\/em>\u00a0v\u00e0 nh\u1eadn con nu\u00f4i ch\u00e9o.<\/li>\n<\/ul>\n\n\n\n

        \u0110i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a 1S 2024<\/strong><\/p>\n\n\n\n

          \n
        • T\u1ed5ng doanh thu \u0111\u1ea1t R$ 443,8 tri\u1ec7u, t\u0103ng 19,3% t\u1eeb R$ 372,0 tri\u1ec7u \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd v\u00e0o 1S 2023, do s\u1ef1 m\u1edf r\u1ed9ng c\u1ee7a c\u1ea3 SaaS (+13,8% A\/A) v\u00e0 CPaaS (+22,5% A\/A).<\/li>\n\n\n\n
        • L\u1ee3i nhu\u1eadn g\u1ed9p \u0111i\u1ec1u ch\u1ec9nh Non-GAAP l\u00e0 R$ 193,8 tri\u1ec7u, t\u0103ng 10,3% A\/A, trong khi T\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn g\u1ed9p \u0111i\u1ec1u ch\u1ec9nh Non-GAAP gi\u1ea3m 3,6 \u0111i\u1ec3m ph\u1ea7n tr\u0103m A\/A xu\u1ed1ng m\u1ee9c d\u1ef1 ki\u1ebfn l\u00e0 43,7%.<\/li>\n\n\n\n
        • EBITDA B\u00ecnh th\u01b0\u1eddng h\u00f3a t\u00edch c\u1ef1c \u1edf m\u1ee9c R$ 56,8 tri\u1ec7u trong h\u1ecdc k\u1ef3, t\u0103ng 150,0% so v\u1edbi 1S 2023, ph\u00f9 h\u1ee3p v\u1edbi mong \u0111\u1ee3i c\u1ee7a ch\u00fang t\u00f4i v\u00e0 v\u1edbi c\u00e1c\u00a0h\u01b0\u1edbng d\u1eabn<\/em>\u00a0t\u1eeb R$ 120 tri\u1ec7u \u0111\u1ebfn R$ 140 tri\u1ec7u cho n\u0103m 2024.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

          A Zenvia,\u00a0uma das principais provedoras de solu\u00e7\u00f5es de CX baseadas na nuvem da Am\u00e9rica Latina, que capacita empresas a criarem experi\u00eancias personalizadas, envolventes e fluidas ao longo de toda a jornada do cliente, divulgou hoje suas m\u00e9tricas operacionais e financeiras referentes ao segundo trimestre de 2024 (2T 2024) e ao primeiro semestre de 2024 (1S […]<\/p>\n","protected":false},"author":1,"featured_media":1977,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42,31],"tags":[92,43,53],"class_list":{"0":"post-3388","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-balancos","8":"category-noticias","9":"tag-balancos","10":"tag-e-commerce","11":"tag-noticias"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/posts\/3388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/comments?post=3388"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/posts\/3388\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/media\/1977"}],"wp:attachment":[{"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/media?parent=3388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/categories?post=3388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecommerceupdate.com.br\/vi\/wp-json\/wp\/v2\/tags?post=3388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}