Wake wezwa inkulumo ethi: "Ubani nobani bathole lowo msebenzi ngoba benokuxhumana?" Le nkulumo, evame ukuzwakala iyihlaya, ibonisa iqiniso elibaluleke kakhulu: ukuxhumana nabantu sekuyinto ebalulekile kochwepheshe kuzo zonke izinkambu.
Kodwa-ke, umqondo ongaziwa kangako kodwa onamandla ngokulinganayo uyakhula emakethe kazwelonke: i-netweaving. Nakuba bobabili begxile ekwakheni nasekuqiniseni ukuxhumana, izindlela zabo ziyahlukahluka kakhulu futhi zingathinta umsebenzi wakho ngezindlela ezihambisanayo.
Ngokusho kocwaningo olucashunwe yi-Global Mentoring Group, ucwaningo olwenziwe yiHarvard Business School luveze ukuthi amathuba emisebenzi angaphezu kuka-70% agcwaliswa ngokuxhumana nabantu. Lolu lwazi lugcizelela ukubaluleka kokuhlakulela nokugcina ubudlelwano obuqinile bobungcweti.
Kodwa-ke, eBrazil, ukuxhumana kusasetshenziswa ngokwanele. Ucwaningo lwabaphathi abangu-650, olwenziwe yi-Institute for Content Development for Executives (IDCE), lwembule ukuthi ochwepheshe abaningi baseBrazil abahloli ngokugcwele amandla okuxhumana emisebenzini yabo.
Ku-Ana Tomazelli, isazi sezengqondo kanye noMongameli we-Institute for Research on Feminine Studies and Multiple Existences (Ipefem), ikhono lokwakha nokwakha ubudlelwano obunenhloso selibe yinzuzo ebalulekile yokuncintisana. “Namuhla, amathuba ebhizinisi awaveli nje kuphela ekusunguleni izinto ezintsha, kodwa nakubantu oxhumana nabo. Ukuxhumana nabantu kuyimpahla entsha yosomabhizinisi,” kusho uTomazelli.
Ukuxhumana nabantu vs. ukuthungwa kwenethiwekhi: yini umehluko?
Ukuxhumana kuyinqubo yokwakha nokugcina ubudlelwano bobungcweti obuhlose ukushintshana ngolwazi, ukuhlola amathuba emisebenzi, nokukhuthaza ukukhula emakethe. Kuvame ukuhlotshaniswa nemicimbi yezinkampani, imiphakathi, imibukiso yezohwebo, izingqungquthela, kanye namapulatifomu edijithali njenge-LinkedIn.
Ingqikithi yokuxhumana ilula: ukuhlonza abantu abanethonya emkhakheni wakho nokuzibeka njengochwepheshe ofanele. Kodwa-ke, ukuze kuphumelele, kudinga ibhalansi phakathi kokwabelana ngolwazi nokubonisa isithakazelo sangempela kwabanye, okuvame ukwenzeka ngezikhathi zokuswela, njengokulahlekelwa umsebenzi. Ubani ongakaze ezwe ukuthi "Ngidinga ukuvuselela inethiwekhi yami" lapho ebhekene nesikhathi esinzima?
Ngakolunye uhlangothi, i-netweaving iyindlela ethinta inhliziyo, ekuqaleni, yokwakha ukuxhumana. “Lapha, ukugxila okuyinhloko akukhona lokho ongakuzuza, kodwa ukuthi ungabakhonza kanjani abanye ngalokho onakho. Kumayelana nokuxhumanisa abantu ngendlela enenjongo, esebenza njengebhuloho kumanethiwekhi, lapho wenza khona kube lula ukuxhumana okungazuzisa abanye,” kusho u-Ana.
Ekuthungeni inethiwekhi, ukubuyisana kuvela ngokwemvelo. Ngokukhuthaza ukukhula kwabanye nokwakha ubudlelwano obusekelwe ekuzwelaneni kwangempela kanye nokuphana, ugcina ukhunjulwa njengomuntu othembekile nobambisene naye, futhi awubonwa njengomuntu ozisebenzela yena yedwa - ngomqondo wokufuna abanye kuphela uma udinga okuthile.
“Nakuba ahlukene, la mathuluzi amabili akudingeki abe nezindlela ezihambisanayo. Ngokuphambene nalokho, angasebenza ngokubambisana. Ukuxhumana kusiza ukwandisa ukubonakala kwakho namathuba okufinyelela, kuyilapho ukuxhumanisa kujulisa ubudlelwano futhi kudala inethiwekhi esekelwa ukwethembana nokusekelwa kwesikhathi esizayo,” kuchaza uTomazelli.
Isibonelo, uchwepheshe angasebenzisa ukuxhumana nabantu ukuze ahlangane nabantu emcimbini bese ehlanganyela ekuthungeni inethiwekhi ngokusekela labo bantu ekuxhumaneni nabanye abantu abanganezela inani emisebenzini yabo. Lokhu kuhlanganiswa kulinganisela ukugxila ekuthuthukisweni komuntu siqu kanye nokuzinikela, okudala izinzuzo ezisheshayo nezesikhathi eside.
Ukuxhumana kanye nokuxhumana kungasetshenziswa kanjani futhi kusetshenziswe kanjani emsebenzini wakho?
Ukuze usebenzise ukuxhumana, qala ngokubamba iqhaza emicimbini, emiphakathini, kanye nokuxhumana ezinkundleni ezifana ne-LinkedIn. Khomba abantu abanezintshisekelo ezifanayo zomsebenzi futhi ulondoloze ukuxhumana nabo njalo. Prakthiza isethulo sakho ukuze wenze umbono omuhle futhi ubonise intshisekelo yangempela ezimpumelelweni nasezinseleleni zabanye.
Uma kwenzeka ukuxhumana nabantu, funa amathuba okuba usizo kunethiwekhi yakho. Lokhu kungafaka phakathi ukwethula ozakwabo ababili abangazuza ekuxhumaneni noma ukwabelana ngamathiphu nezinsiza eziwusizo. Bonisa uzwela futhi uzimisele ukuzithandela, okungadala umjikelezo wokubuyisana futhi kuqinise isikhundla sakho njengochwepheshe onokwethenjelwa nosekelayo.
“Ukuhlanganisa le mikhuba ohlelweni lwakho akugcini nje ngokwandisa amathuba akho okuthuthuka emsebenzini, kodwa futhi kuthuthukisa umphakathi osebenzisana kakhulu, lapho ubudlelwano bakhelwe khona ekwethembeni nasekukhuleni okuhlangene,” kusho u-Ana.
Nakuba ukuxhumana kuvula iminyango, ukuxhumanisa inethiwekhi kuqinisa izisekelo zalezo zixhumanisi. Ukufaka zombili lezi zindlela empilweni yakho yobungcweti akugcini nje ngokwandisa amathuba akho okuphumelela kodwa futhi kunegalelo endaweni yokusebenza ebambisene kakhulu neyomuntu. Phela, ezweni lebhizinisi, ubudlelwano bakha isisekelo sokukhula okusimeme.
