PagBank afull-service digital bank offering financial services and payment methods, voted the best business account by the iDinheiro portal and one of the leading digital banks in Brazil, won in the "Digital Wallets" category of the 2025 Modern Consumer Award, one of the most prestigious awards in the country in the field of customer experience, which aims to highlight companies that have excelled in innovation, quality of service and constant focus on the consumer.
“This recognition is the result of the dedication of the entire PagBank team in providing the best experiences for our customers, guided by the purpose of making the financial lives of people and businesses easier. Focused on constant evolution, we are always looking for new technologies and combining them with humanized service, which we consider fundamental,” comments Arilda Vasconcelos, Director of Customer Service and Operations at PagBank.
The Modern Consumer Award evaluates Brazilian companies from various sectors through an assessment process that includes company registration, evaluation using the mystery shopper methodology by the award team in partnership with OnYou, information validation, and mystery shopper evaluation. After this meticulous analysis, it recognizes companies and professionals who have excelled in the CX ecosystem in 2025. For more information, visit the award website
One of the largest digital banks in the country in terms of number of clients, PagBank offers tools for in-person and online sales (such as card payment terminals, Tap On, which transforms a cell phone into a payment terminal with the PagBank app, payment links, checkout options for e-commerce, among others), a complete digital account for individuals and legal entities, as well as features that contribute to financial management, such as Payroll. At PagBank, the credit card has a guaranteed limit and investments become credit for the card itself, maximizing customer earnings. To learn more about PagBank products, click here.
