Course of Practice of Investigation in Channels of Denunciation

Objectives

This course is carefully designed to provide a comprehensive and practical understanding of investigations in reporting channels. It aims to train participants with the knowledge and skills necessary to conduct effective investigations, ensuring compliance with legal standards and the protection of the rights of those involved. The course thoroughly addresses the stages of the investigation, from the receipt of the complaint to the implementation of corrective actions, preparing participants to act efficiently and strategically in the management of complaints in their organizations.

Public Target

Lawyers, law students, entrepreneurs, managers, accountants, human resources professionals and others interested in complaint management and compliance strategies.

Programmatic Content

1. Introduction to Investigation in Whistleblowing Channels

• Understanding of reporting channels and their importance.
• Structure and function of reporting channels in the organization.
• Applicable legal and regulatory principles.

2. Reception and Registration of Complaints

• Procedures for receiving and recording reports securely.
• Guarantee of confidentiality and anonymity.
• First steps in reporting screening.

3. Initial Assessment and Planning of the Investigation

• Methods for initial assessment of complaints.
• Strategic planning of the investigation.
• Definition of objectives and scope of the investigation.

4. Conducting Interviews

• Interview techniques with whistleblowers and involved.
• Structuring effective questions.
• Ensuring integrity and impartiality during interviews.

5. Preparation of Research Reports

• Structure and content of a research report.
• Documentation of findings and conclusions.
• Recommendations and corrective actions.

6. Implementation of Corrective Actions

• Strategies for implementing corrective actions.
• Monitoring and evaluating the effectiveness of actions.
• Communication of results and follow-up.

7. Case Study and Practical Simulations

• Analysis of real case studies.
• Practical simulations of investigations.
• Group discussions and role-plays.

Methodology

The course will be interactive, combining theory with practice through case studies, lectures, group discussions, investigation simulations and role-plays.The approach will be multidisciplinary, focusing both on legal aspects and on the best practices of complaint management.

Instructor: Selma Carloto

Author of several works and articles of General Law on Data Protection, Labor Compliance, Artificial Intelligence and coordinator and author of works of Artificial Intelligence in Labor Relations and Manual of Labor Relations in Visual Law. Postdoctoral degree in Labor Law from the Federal University of Rio Grande do Sul (UFRGS). PhD in information engineering, Artificial Intelligence, from the Federal University of ABC (UFABC) and PhD in Labor Law from the UBA. Master in Law from the University of Sao Paulo (USP). Professor of the disciplines: Data Protection and General Law from the Consortium of the INFV Foundation and Temporary Protection of the Vargas Foundation (Hyp). DPO exin Certified.

Important Information

Date: 19 And 21 May 2026

Schedule: 08h30 to 12h30

Modality: online

Hourly Charge: 8 Hours

The value includes the course, material and certificate in electronic media.

Mode: Online broadcasting (The course will be broadcast live, and students will be able to watch by computer with internet access. During classes, it will be possible to interact with the instructor, sending comments and clarifying doubts in real time.

This training can also be conducted in company in face-to-face or online format.

More Information about the Course of Practice of Investigation in Channels of Denunciation speak with us by phone (11) 3230-2714 or access the link: https://bit.ly/4mibk92