Bengilokhu ngilandela eduze ushintsho olulethwe ubuhlakani bokwenziwa ezweni lebhizinisi. Enhliziyweni yalolu guquko, indima ye-CIO ishintshe ngokushesha. Akusanele ukuvumela ubuchwepheshe. Kubalulekile ukuhola ushintsho. Futhi yilapho umehluko ukhona phakathi kwe-CIO esebenzayo kanye ne-CIO eguqula ngempela.
I-CIO esebenza kuphela njengomsizi wezobuchwepheshe we-AI iphuthelwa ingxenye ebaluleke kakhulu ye-equation: umthelela ebhizinisini. Yiqiniso, ukuphepha kolwazi, ukwakheka kwedatha, kanye nokuhambisana nemithetho kuyizinkinga eziyisisekelo, kodwa akwanele. Ukuguqulwa kwangempela kwenzeka lapho i-AI iklanyelwe ukushintsha indlela inkampani esebenza ngayo, futhi lokhu kudinga ukuqonda okujulile ngemodeli yebhizinisi.
Namuhla, inani elikhulu le-AI yokukhiqiza lisekuhleleni izixazululo zama-ejenti amaningi ezikwazi ukwenza izinqubo ngokuzenzakalela, ukwenza izinqumo zesikhathi sangempela, nokushintsha indlela yonke iminyango esebenza ngayo. Ukuze kufezwe lokhu, i-CIO idinga ukudlulela ngale kwe-IT. Kudingeka ibe yingcweti ekuklanyweni kwamasu, ulwazi lomsebenzisi, kanye nohambo lwenkonzo. Kulapho kuphela lapho kungenzeka khona ukuvumelanisa ubuchwepheshe nenjongo nomthelela.
Lokhu kuhambisana kusalokhu kuyisithiyo kwabaningi. Ngokusho kocwaningo lwe -Gartner CIO Agenda 2025, ama-72% ama-CIO emhlabeni wonke athi ubuhlakani bokwenziwa buphakathi kwezinto eziza kuqala kwezobuchwepheshe bamasu. Kodwa-ke, ama-24% kuphela angabonisa ukuthi akhiqiza inani elibonakalayo ngalezi zinhlelo. Lokhu kugqamisa igebe phakathi kwenhloso kanye nokwenza, okuqinisa isidingo sendima esebenzayo neyamasu ye-CIO ohambweni lwe-AI.
Amakhono amathathu abalulekile okuphuma elabhorethri
Uma ungu-CIO futhi usabambeke esigabeni sokuhlola, isiphakamiso sami sicacile: thuthukisa amakhono amathathu ayisisekelo okuguqula isimo futhi ulethe inani langempela.
- Ukuklama amasu kanye nensizakalo: Ukuqonda ukuthi imisebenzi kanye nokuhlangenwe nakho kuhlangana kanjani kubalulekile ekwakheni izixazululo ze-AI ezinengqondo ngaphakathi kwebhizinisi.
- Ukuhlolwa kwe-Agile: Akukho okuthatha indawo yekhono lokuhlola ngokushesha, ukwehluleka ngokushesha, nokufunda ngokushesha nakakhulu. Amamodeli afana ne-Scrum, i-Lean, ne-Design Sprint angabangane abakhulu.
- Ukuzivumelanisa nezimo: I-AI iyashintsha nsuku zonke. Amamodeli amasha ayavela, ama-API ayashintsha, imithetho iyavela. I-CIO nethimba labo kudingeka balungele ukwakha kabusha noma nini lapho kudingeka. Kuyingxenye yomdlalo.
Eqinisweni, ucwaningo lwamuva nje olwenziwe yi -MIT Sloan Management Review ngokubambisana ne-BCG lubonisa ukuthi yi-11% kuphela yezinkampani ezihlaziyiwe ezikwazile ukuthola imbuyiselo enhle yezezimali nge-AI. Yini abafana ngayo? Ukuhlanganiswa okuqinile phakathi kobuchwepheshe kanye nesu lebhizinisi, kanye nokuphatha okucacile kanye nokugxila enanini kusukela ekuqaleni.
Ngikusebenzise kanjani lokhu ngokoqobo?
Enkampanini engisebenza kuyo njenge-CIO, senze isinqumo sokuvumela ukufinyelela ku-AI kube yintando yeningi kusukela ekuqaleni. Sakha ipulatifomu yangaphakathi, isikhungo sangempela se-AI, esixhumanisa amamodeli ahlukene (kufaka phakathi ama-LLM ahamba phambili emakethe) ku-interface eyodwa, efinyeleleka kubo bonke abasebenzi abangu-900.
Lesi sinyathelo sigwema amaphutha amabili avamile: ukusetshenziswa okungalawulwa kwamathuluzi omphakathi (okungaphazamisa idatha ebucayi) kanye nokunciphisa ukusetshenziswa kwe-AI ezindaweni ezihlukanisiwe. Lapha, wonke umuntu unokufinyelela, kusukela kusevisi yamakhasimende kuya kubuholi.
Ngaphezu kwalokho, sakha umhlahlandlela womphakathi wokusungula izinto ezintsha, ovuselelwa kabili ngesonto, okhombisa ngokusobala amaphrojekthi aqhubekayo, izigaba zawo, okuzofezwa, kanye nezinyathelo ezilandelayo. Lokhu kukhuthaza ukucaca, ukuzibandakanya, kanye nokuziphendulela.
Okunye okugxilwe kukho yimihlangano yokufundisa ye-AI yanyanga zonke, ehlanganisa izihloko ezifana nama-ejenti azimele, ubunjiniyela obusheshayo, ukuqhathanisa phakathi kwama-LLM, nokuningi. Abantu abangaphezu kuka-400 bahlanganyela ngenkuthalo. Futhi okubaluleke kakhulu, sinebhodi lezinga le-C elibeka phambili izinhlelo ze-AI ngokusekelwe ekubuyiselweni kwazo ekutshalweni kwezimali.
Lolu hlobo lwesakhiwo kanye nohlelo lokusebenza luyanda eBrazil. I -IDC Latin America AI Spending Guide 2025 ilinganisela ukuthi izinkampani zaseBrazil kufanele zitshale imali engaphezu kwe-US$1.9 billion ezixazululweni zobuhlakani bokwenziwa kulo nyaka. Okugxilwe kakhulu kuzo ukwenza ngokuzenzakalelayo kwenqubo, isevisi yamakhasimende, ukuhlaziywa kwedatha, kanye nokusekelwa kwezinqumo. Ngamanye amazwi, imakethe yendawo isivele iqonda i-AI njengensika yamasu, hhayi njengesivivinyo esizimele.
I-AI ayiseyona ilabhorethri — iyipulatifomu yenani
Uma nginganikeza iseluleko esisodwa kwamanye ama-CIO, kungaba: yeka ukuphatha i-AI njengokuhlolwa kwelebhu. Khetha izimo zokusetshenziswa ezincane ezinethonya elikhulu kanye nokuqaliswa okusheshayo, bese uzibeka ekukhiqizweni. Noma zingaphelele, lezi zivivinyo zasensimini zizonikeza impendulo ebalulekile yokuthuthukisa ikhambi.
Intuthuko yangempela iyenzeka lapho ithimba lokuthuthukisa kanye nabasebenzisi bokugcina besebenzisana. Ukubambisana okuqhubekayo phakathi kobuchwepheshe kanye nebhizinisi kukhiqiza izixazululo ezifanele, ezisebenzayo nezihlala isikhathi eside.
Ekugcineni, i-AI enhle yi-AI esebenza emhlabeni wangempela. Futhi i-CIO eqonda lokhu, eyakha kanye nabasebenzisi, ayibe nje umphathi wezobuchwepheshe futhi iba ngumdlali oyinhloko ekuguqulweni kwebhizinisi.
