Uma imizuzwana ibiza izigidi: ukubaluleka kokubonwa kwezentengiselwano zezimali

Kuhlelo lokukhokha okusheshayo kanye nohambo lwedijithali olungenazihibe, ubudlelwano phakathi kwesikhathi sokuphendula, ulwazi lwamakhasimende, kanye nokukhiqizwa kwemali engenayo akukaze kube sobala kangaka. Isikhathi sokungasebenzi asisabonwa njengenkinga yobuchwepheshe nje kuphela, kodwa njengengozi yezezimali neyeqhinga ebhizinisini.

Idatha yakamuva evela ku-Uptime Institute ikhombisa ukuthi ngaphezu kwengxenye yokungasebenzi okukhulu kudlula u-$100,000 ekulahlekelweni, kuyilapho cishe u-20% udlula u-$1 million ngesigameko ngasinye. Futhi lezi zinombolo azihlotshaniswa nokungasebenzi ngokuphelele kwezinhlelo zakho zokusebenza kanye nengqalasizinda.

Isimo esivame kakhulu sithule kakhulu. Izinhlelo ziyaqhubeka nokusebenza, kodwa ngokuhamba kancane, ngezikhathi ezithile, noma ukwehla kwensizakalo ngokwengxenye. Umthelela awusabonakali njengokungabikho futhi uqala ukubonakala ekuthengisweni okushiywe, amazinga okuguqulwa ancishisiwe, kanye nokulahlekelwa imali engenayo ngqo. Phela, uma ubhekene ne-terminal yokukhokha ehamba kancane, inkokhelo ye-PIX ethatha isikhathi eside ukuqinisekisa, noma inqubo yokukhokha engazinzile, bangaki abathengi abavele bayeke ukuthenga noma bathuthele kwenye indlela yokukhokha?

Ngesikhathi esifanayo, ukuziphatha komsebenzisi kushintshile. Ukuthandwa kwezinkokhelo ezisheshayo kuchaze kabusha umqondo wejubane. Namuhla, ijubane alisanele: okulindelwe kungokwesikhashana. Ukubambezeleka kwemizuzwana embalwa, okuvame ukungabonakali ngokombono wesistimu yokusebenza phakathi kohlelo lokusebenza nengqalasizinda, kwanele ukudala ukungezwani, ukuphazamisa ukwethembana, nokuphazamisa uhambo lwamakhasimende.

Lokhu kungafani phakathi kokulindelekile kwabathengi kanye nobunzima bezobuchwepheshe kudala inselele yesakhiwo. Ukuthengiselana okukodwa kuncike ezintweni eziningi, futhi kwezinye izimo, ezingamakhulu, zezingxenye ezisatshalaliswe, okuhlanganisa izindawo ezinamafu amaningi, izinsizakalo ezincane, ama-API, amasango okukhokha, amapulatifomu okulwa nokukhwabanisa, izizindalwazi, kanye nokuhlanganiswa nabalingani bangaphandle. Lokhu kwakhiwa kuthuthukisa ukuguquguquka futhi kusheshise ukusungula izinto ezintsha, kodwa futhi kwandisa kakhulu indawo yokwehluleka.

Imibiko yakamuva ikhombisa ukwanda okuqhubekayo kwezigameko ezihlobene namanethiwekhi, isofthiwe, kanye nabahlinzeki bezinkampani zangaphandle, okuwukubonakaliswa okuqondile kwalokhu kukhula kobunzima bokusebenza. Kulesi simo, izindlela zokuqapha zendabuko azisanele. Ukwazi ukuthi iseva iyasebenza noma ukuthi uhlelo lokusebenza lubhekene nokusetshenziswa okuphezulu kwezinsiza akusaphenduli umbuzo oyinhloko webhizinisi: Yisiphi isevisi esithintekayo, yimaphi amakhasimende athintekayo, futhi kubiza malini lokhu kwehla kwamandla emali?

Kukulesi simo lapho ukuqaphela kuthatha indima yamasu. Ngaphezu kokuqoqa nje amamethrikhi, kuvumela ukuhlangana kwamalogi, amamethrikhi, imikhondo, kanye nemicimbi ngesikhathi sangempela ukuqonda ukuziphatha okuphelele kwezinhlelo zokusebenza.

Kuhlanganiswe nezindinganiso ezivulekile njenge-OpenTelemetry, ubuhlakani bokwenziwa, kanye nokwenza izinto ngokuzenzakalela, ukubonwa kuguqula inani elikhulu le-telemetry libe ukuqonda okusebenzisekayo, kusheshiswe ukuhlonza imbangela yembangela futhi kunciphisa kakhulu isikhathi sokuxazulula izigameko.

Okubaluleke kakhulu, ixhumanisa izinkomba zobuchwepheshe nezinkomba zebhizinisi. Ingxoxo ayisekho nje ngokutholakala kwezindawo zobuchwepheshe, kodwa iqala ukucabangela umthelela wezezimali, ulwazi lwamakhasimende, ingozi yokusebenza, kanye nokuqhubeka kwemali engenayo.

Lolu shintsho luphinde lushintshe indlela izinhlangano eziphatha ngayo izindawo zazo. Ukuntuleka kokubonakala kungabangela kokubili izinsiza ezichithwayo ngengqalasizinda enkulu kakhulu kanye nezingozi zokusebenza ezivela ekunganeleni kwamandla ngezikhathi ezibucayi. Ukuqaphela kuvumela ukuthola leli bhalansi, kunikeza ulwazi oluqondile lokuthuthukisa ukusebenza, ukuqina, kanye nezindleko ngasikhathi sinye.

Njengoba ukuvuthwa kwedijithali kuthuthuka, nenani lezinhlangano ezisebenzisa ukuqaphela ukuze zibeke phambili izehlakalo ngokusekelwe kumthelela wezezimali, ulwazi lwamakhasimende, kanye nokubaluleka kwensizakalo—hhayi nje kuphela izilinganiso zokusebenza ezihlukanisiwe. Ngokusho kukaGartner, izinkampani ezamukela imikhuba yokuqaphela ehlelekile zinciphisa kakhulu isikhathi sokuxazulula izehlakalo futhi zandisa ukuqina kokusebenza, ikakhulukazi ezindaweni ezisabalele neziyinkimbinkimbi kakhulu.

Empeleni, lokhu kumelela ushintsho olufana nolwendlela. Izinhlangano ziyasuka esenzweni sokusabela futhi ziye ekusebenzeni kokubikezela, zibona ukuziphatha okungavamile ngaphambi kokuba kuguqukele esikhathini sokungasebenzi kwamakhasimende okubonwayo. Izehlakalo ezifunwa kakhulu zenza lesi simo sibe sobala kakhulu: azidali izinkinga ezintsha, zimane ziveze imikhawulo ekhona. Umehluko usekhonweni lokubona kusengaphambili.

Izinkampani ezisebenza ngokungabonakali kahle zivame ukusabela ngaphansi kwengcindezi, ziqongelela ukulahlekelwa kwezezimali, umonakalo womkhiqizo, kanye nokulahlekelwa ukuncintisana. Ngakolunye uhlangothi, labo abatshala imali ekubonweni bayakwazi ukuguqula ubunzima bube ubuhlakani bokusebenza, balungise izindawo zabo ngesikhathi sangempela, bavikele imali engenayo, futhi balondoloze okuhlangenwe nakho kwedijithali okuqhubekayo ngisho nangaphansi kwezimo ezimbi kakhulu.

Emakethe lapho umzuzwana ngamunye uthonya ngqo umbono wamakhasimende kanye nemiphumela yezezimali, ukugcina nje izinhlelo ezitholakalayo akusanele. Inzuzo yangempela yokuncintisana isekuqondeni ngokujulile ukuziphatha kokusebenza, ukulindela izingozi, nokuqinisekisa ukuthi umzuzwana ngamunye wohambo lwedijithali ukhiqiza inzuzo yebhizinisi. Kulapha kanye lapho ukuqaphela kuphelelwa yithuluzi lobuchwepheshe futhi kuba yimpahla yamasu ezinhlangano.

^{(*) U-Alex Camargo uyiNhloko ye-Observability eDelfia, okuyinhlangano eqoqa uhambo lwedijithali.}