Nakuba izinsizakalo zokulethwa ziletha ubulula obuthe xaxa empilweni yansuku zonke, ukukhwabanisa kanye nokwephulwa kwedatha kushiye abasebenzisi besaba. Imibiko yokwephulwa kwezokuphepha kuzinhlelo zokusebenza, izinkokhelo eziphindaphindwayo, kanye nezixhumanisi zokulandelela ezingamanga zidonsela ukunaka; kodwa akukho kulokhu okusho ukuthi kufanele uyeke uku-oda. Uma nje kuthathwa izinyathelo zokuphepha ezidingekayo, kungenzeka ukujabulela lobu buhle ngokuthula kwengqondo.
“Ukwazi izingozi eziyinhloko kubalulekile ukuze kugcinwe isimo sokuthatha isinyathelo. Ngakho-ke, ukulandela izinyathelo ezilula, njengokugwema izingxoxo nenkampani ngaphandle kweziteshi ezisemthethweni nokuvuselela ulwazi lokukhokha njalo, kungenza umehluko omkhulu ekugwemeni ukulahlekelwa,” kuphawula uVinícius Valle, uMqondisi Wokumaketha eGaudium, inkampani egxile kwezobuchwepheshe bokuhamba nokulethwa.
Unalokho engqondweni, i-Valle yabelana ngolwazi oluthile ukuze ikusize uzivikele ekukhwabaniseni, kungakhathaliseki ukuthi kusezinhlelo zokusebenza ezidumile noma uma u-oda ngqo ezindaweni zokudlela. Hlola:
Ukuvuza kwedatha
Izinhlelo zokusebenza zokulethwa zigcina ulwazi olubucayi, njengekheli, izinombolo zocingo, kanye nemininingwane yokukhokha, okwenza kube yizisulu ezivame ukuhlaselwa nge-inthanethi. Ngakho-ke, abasebenzisi kufanele bathathe izinyathelo zokuphepha, okubaluleke kakhulu kuzo ukudala amaphasiwedi aqinile futhi ahlukile kwisevisi ngayinye.
Ngaphezu kwalokho, ukugwema ukugcina ulwazi olubucayi ngqo kuzinhlelo zokusebenza nokukhetha izindlela zokukhokha eziphephile, njengekhadi elibonakalayo noma izinhlelo ezinokuqinisekiswa kwezinto eziningi, kunciphisa izingozi zokudalulwa kwedatha kanye nokwebiwa.
Izixhumanisi zokulandelela ezingamanga
Abakhwabanisi bangathumela imiyalezo yokukhwabanisa ezingxoxweni eziseceleni nge-SMS noma i-WhatsApp ukuze bakhohlise abasebenzisi futhi babaqondise kumawebhusayithi anonya, ngenhloso yokweba idatha yomuntu siqu. Le miyalezo, evame ukulingisa izaziso zama-oda noma okunikezwayo, iqukethe izixhumanisi eziholela kumakhasi mbumbulu lapho izigebengu zizama ukuthola amaphasiwedi nemininingwane yasebhange.
UVinícius uxwayisa ngokuthi izinhlelo zokusebenza zokulethwa azivamisile ukuthumela izixhumanisi ngomyalezo wombhalo. "Ukuqinisekisa ukuphepha, kunconywa ukuthi abathengi balandelele ama-oda abo kuphela ngezinhlelo zokusebenza ezisemthethweni noma amawebhusayithi enkampani, bagweme ukuchofoza izixhumanisi ezitholwe emilayezweni engacelwanga," usho kanje.
Amacala angalungile
Olunye ubuqili obuvamile buhilela ukukhokhiswa okungafanele kwemali eyengeziwe. Kulesi simo, abashayeli bokulethwa okunonya bacela izinkokhelo ezengeziwe ngaphansi kwezizathu ezahlukahlukene, njengezimali ezingalindelekile, ukulungiswa kwe-oda, noma izinkinga ngokukhokha ngohlelo lokusebenza.
Ukuze bagweme ukukhwabanisa, abasebenzisi akufanele baphinde benze ukudluliselwa noma izinkokhelo ezengeziwe ngaphandle kokuqinisekisa kuqala ukuthi isicelo sisemthethweni yini ngokusekelwa yipulatifomu. "Lokhu kuqinisekiswa kungenziwa ngeziteshi ezisemthethweni zohlelo lokusebenza, njengengxoxo, ucingo, noma i-imeyili, ukuqinisekisa ukuthi noma yiliphi inani elikhokhiswayo lilungile futhi ligunyaziwe. Ukusebenzisa lesi sinyathelo sokuphepha kuqinisekisa ulwazi oluthembekile uma usebenzisa isevisi," kuphetha uVinícius Valle.
