Eu Entrego, a logtech company that connects retailers to the largest network of independent delivery drivers in Brazil, reached the milestone of 12 million deliveries in the first half of 2024. The company also achieved 36% growth in the same period, compared to 2023. The Pet, telephony, and Fashion sectors stood out, registering numbers above the company's overall average, with increases of 50% in some categories.
Since 2023, Eu Entrego has been conducting significant strategic actions and investments, with a special focus on implementing AI technologies. In addition, the company expanded its Ship From Store model to the Northeast region of Brazil, integrating more stores and boosting operations in the area. A significant part of this success comes from the implementation of urban hubs in the interior of São Paulo and in the South region, improving coverage and delivery speed through more efficient routes, all optimized by Artificial Intelligence algorithms. To enhance the user experience, an evaluation system with tracking and NPS (Net Promoter Score) was implemented, using AI to obtain more accurate feedback from the end customer.
Vinicius Pessin, CEO of Eu Entrego, celebrates: “We are extremely happy with this performance. The expansions and investments aim to meet the growing demands of the market, always focusing on customer satisfaction.”.
The company also highlights the growth stemming from platform licensing, now called Envoy, in the SaaS (Software as a Service) model. With this, clients are utilizing all the robust and efficient tools that were previously exclusive to large delivery apps. "Our goal is to share advanced last-mile delivery orchestration technologies, enabling all companies to optimize their end-to-end delivery operations," emphasizes the executive.
