Nakurikiraniye hafi impinduka zazanywe n'ubwenge bw'ubukorano mu isi y'ubucuruzi. Mu mutima w'iyi mpinduramatwara, uruhare rwa CIO rwateye imbere vuba. Ntabwo bihagije kugira ngo ikoranabuhanga rishoboke. Ni ngombwa kuyobora impinduka. Kandi aha niho itandukaniro riri hagati y'umuyobozi mukuru w'ibikorwa n'umuyobozi mukuru w'ibikorwa by'ukuri.
Umuyobozi Mukuru ukora nk'umuhanga mu bya tekiniki wa AI gusa nta kintu cy'ingenzi kiri muri iki kigereranyo: ingaruka ku bucuruzi. Birumvikana ko umutekano w'amakuru, imiterere y'amakuru, no kubahiriza amategeko ari ibintu by'ingenzi, ariko ntibihagije. Impinduka nyazo ziba iyo AI igamije guhindura imikorere y'ikigo, kandi ibi bisaba gusobanukirwa byimbitse uburyo bw'ubucuruzi.
Muri iki gihe, akamaro kanini k’ubuhanga bwo gukora imibonano mpuzabitsina bushingiye ku mikorere myinshi gashingiye ku gushyiraho ibisubizo by’ibikoresho byinshi bishobora gukora ibikorwa mu buryo bwikora, gufata ibyemezo mu buryo bwihuse, no guhindura uburyo amashami yose akora. Kugira ngo ibi bigerweho, umuyobozi mukuru w’ikigo agomba kurenga ikoranabuhanga. Bagomba kumenya gushushanya ingamba, ubunararibonye bw’umukoresha, n’urugendo rwa serivisi. Icyo gihe ni bwo gusa bishoboka guhuza ikoranabuhanga n’intego n’ingaruka.
Uku guhuza ibikorwa bikomeje kuba imbogamizi kuri benshi. Nk’uko Gartner CIO Agenda 2025bubigaragaza, 72% by’abashinzwe umutekano ku isi yose bavuga ko ubwenge bw’ubukorano buri mu byo bashyira imbere mu ikoranabuhanga. Ariko, 24% gusa ni bo bashobora kugaragaza ko batanga agaciro gafatika muri izi gahunda. Ibi bigaragaza icyuho kiri hagati y’umugambi n’ishyirwa mu bikorwa, bishimangira ko hakenewe uruhare rugaragara kandi ruhamye rw’umukozi ushinzwe umutekano ku rugendo rw’ubukorano.
Ubuhanga butatu bw'ingenzi bwo kuva muri laboratwari
Niba uri umuyobozi mukuru w’ishami ry’ubushakashatsi (CIO) kandi ukaba ugikomeje gukora igerageza, igitekerezo cyanjye kirasobanutse: guteza imbere ubushobozi butatu bw’ibanze bwo guhindura ibintu no gutanga agaciro nyako.
- Gutegura ingamba na serivisi: Gusobanukirwa uburyo imikorere n'uburambe bihurira ni ingenzi mu kubaka ibisubizo bya AI bifite ishingiro mu bucuruzi.
- Igerageza ryihuse: Nta kintu gisimbura ubushobozi bwo kugerageza vuba, gutsindwa vuba, no kwiga vuba kurushaho. Modele nka Scrum, Lean, na Design Sprint ni inshuti zikomeye.
- Guhuza n'imimerere: Ubuhanga bwo gukora imibonano mpuzabitsina (AI) burahinduka buri munsi. Imiterere mishya iragaragara, API zirahinduka, amabwiriza aragaragara. Umuyobozi mukuru w'ikigo n'ikipe ye bagomba kwitegura kwiyubaka igihe cyose bibaye ngombwa. Ni igice cy'umukino.
Mu by’ukuri, ubushakashatsi buherutse gukorwa na MIT Sloan Management Review ku bufatanye na BCG bwerekana ko 11% by’ibigo byasesenguwe ari byo byashoboye kubona inyungu nziza mu buhanga bwo gukora imibonano mpuzabitsina (AI). Ni iki bihuriyeho? Guhuza ikoranabuhanga n’ingamba z’ubucuruzi, ndetse n’imiyoborere isobanutse neza no kwibanda ku gaciro kuva mu ntangiriro.
Ni gute nabishyize mu bikorwa mu bikorwa?
Muri sosiyete nkoreramo nk'umuyobozi mukuru w'ikigo, twafashe icyemezo cyo gushyiraho demokarasi mu gukoresha ikoranabuhanga rya AI kuva mu ntangiriro. Twubatse urubuga rw'imbere, ihuriro nyaryo rya AI, rihuza imiterere itandukanye (harimo na LLM zikomeye ku isoko) mu buryo bumwe, bushobora gukoreshwa n'abakozi bose 900.
Iyi ngamba yirinda amakosa abiri akunze kugaragara: gukoresha ibikoresho bya rubanda mu buryo butagenzurwa (bishobora kwangiza amakuru y’ibanga) no kugabanya ikoreshwa rya AI mu buryo bw’ikoranabuhanga mu bice bitandukanye. Aha, buri wese afite uburenganzira bwo gukoresha, kuva kuri serivisi ku bakiliya kugeza ku buyobozi.
Byongeye kandi, twashyizeho gahunda rusange yo guhanga udushya, ikavugururwa kabiri mu cyumweru, igaragaza neza imishinga iri gukorwa, ibyiciro byayo, ibyo izakora, n'intambwe zikurikiraho. Ibi bitera imbere mu mucyo, ubwitabire, no kubazwa.
Ikindi cyibandwaho ni inama z’ubuhanga mu by’ubukorano (AI) zikorwa buri kwezi, zikubiyemo ingingo nka za “self-agents”, “prompt engineering”, “kugereranya” hagati ya “LLMs”, n’ibindi. Abantu barenga 400 barabyitabira cyane. Kandi ikiruta byose, dufite inama y’ubuyobozi ishyira imbere gahunda za “AI” hashingiwe ku nyungu zazo ku ishoramari.
Ubu bwoko bw'imiterere n'ingamba biri kugaragara cyane muri Brezili. IDC Amerika y'Epfo Ubuyobozi bwo Gukoresha AI mu buryo bwa 2025 buvuga ko amasosiyete yo muri Brezili agomba gushora imari irenga miliyari 1.9 z'amadolari y'Amerika mu bisubizo by'ubuhanga bw'ubukorano muri uyu mwaka. Ibigomba kwibandwaho cyane ni imikorere y'ikoranabuhanga, serivisi ku bakiliya, isesengura ry'amakuru, no gushyigikira ibyemezo. Mu yandi magambo, isoko ryo mu gihugu rimaze kumva AI nk'inkingi y'ingenzi, ntabwo ikiri igerageza ryihariye.
Ubuhanga bwo gukora imibonano mpuzabitsina (AI) ntibukiri laboratwari — ni urubuga rw'agaciro
Iyo nza guha abandi bayobozi bakuru b’ibigo by’imari n’imigabane inama, byaba ari ukureka gufata ubuhanga mu by’ubukorano nk’igerageza rya laboratwari. Hitamo uburyo buke bwo gukoresha bufite ingaruka zikomeye kandi bugashyirwa mu bikorwa vuba, hanyuma ubishyire mu bikorwa. Nubwo byaba bitagenze neza, ibi bizamini bizatanga ibitekerezo by’ingirakamaro kugira ngo binoze igisubizo.
Intambwe nyayo itera imbere ibaho iyo itsinda ry’abaterankunga n’abakoresha ba nyuma bakoranye. Ubufatanye buhoraho hagati y’ikoranabuhanga n’ubucuruzi butanga ibisubizo birushijeho kuba byiza, bifite akamaro kandi birambye.
Amaherezo, ubuhanga bwiza bwo gukora imibonano mpuzabitsina (AI) ni ubuhanga bwo gukora imibonano mpuzabitsina bukora mu buzima busanzwe. Kandi umuyobozi mukuru w’ikigo ubyumva, akabyubaka hamwe n’abakoresha, areka kuba umuyobozi w’ikoranabuhanga gusa, akaba ingenzi mu guhindura ubucuruzi.
