Mu myaka ibiri ishize, ubwenge bw’ubukorano bwavuye ku kuba isezerano burahinduka igikoresho cya buri munsi mu bigo. Bwandika inyandiko, busesengura amasezerano, bukora kode, butanga ibiganiro, bukora ubukangurambaga, butegura amakuru, kandi bugatanga raporo mu masegonda make. Kenshi na kenshi, bubikora ku muvuduko udashobora ku muntu uwo ari we wese ukora akazi.
Ukurikije iyi mimerere, ikibazo kimwe cyarushijeho kugaragara mu bigo: amaherezo, ni nde uzakomeza kuba ingenzi?
Uko mbibona, igisubizo kiri kure cyane yo kumenya neza igikoresho runaka cya AI. Inyungu zo guhatana mu gihe kizaza ntizizaba ari tekiniki cyane ahubwo zizaba ari iz’abantu, kandi abanyamwuga b’ingirakamaro cyane bazaba bashoboye guhuza abantu, uturere, ingamba, n’amahirwe. Abo ni bo bita "abahuza".
Nk’uko bigaragara muri Raporo y’Ibikorwa by’Ubukungu bw’Isi yo mu 2025, hafi 39% by’ubumenyi bukenewe ku isoko muri iki gihe biteganijwe ko buzaba bufite impinduka zikomeye mu 2030. Muri icyo gihe, ubuhanga nko gutekereza ku isesengura, guhanga udushya, kwihangana, ubuyobozi, ingaruka ku mibereho myiza, n’ubufatanye bugaragara mu bintu by’agaciro gakomeye ku bakoresha.
Ibi bibaho kubera ko ubuhanga bwo gukora ibintu mu buryo bwikora, ariko abantu bagahuza imiterere y’aho ibintu biherereye. Mu gihe algorithms zisubiza ibibazo, zigatunganya amakuru, kandi zigatanga ibikubiye mu nyandiko, abahanga basobanura ibintu, abayobozi bakubaka ubwumvikane, kandi umuntu agomba guhitamo icyerekezo gikwiye ubucuruzi.
Ubu ni ubwoko bw'ubwenge budashobora kwikora. Buturuka ku bunararibonye, ubushishozi, kandi, ikirenze byose, ubushobozi bwo gukora imikoranire nta na kimwe muri database gishobora kubona cyonyine.
Ingingo nyamukuru ni uko tutigeze tubona amakuru menshi nk'aya, ariko ikibazo ni uko amakuru, mu buryo bwihariye, adatanga inyungu mu irushanwa. Dukurikije ubushakashatsi bwakozwe na McKinsey & Company, amasosiyete ashoboye guhuza amakuru, abantu, n'imikorere mu byemezo byayo agaragaza umusaruro mwiza cyane mu iterambere ugereranije n'abanywanyi bakora mu buryo butari bumwe.
Mu yandi magambo, inyungu ntabwo iri mu gutanga amakuru menshi, ahubwo iri mu guhuza amakuru akwiye n'ibyemezo bikwiye. Iyi mpamvu ireba hafi ya byose. Mu bucuruzi, bivuze guhuza imyitwarire y'abaguzi n'ibikoresho, kwamamaza, n'ikoranabuhanga. Mu nganda, bivuze guhuza udushya n'imikorere myiza. Ku isoko, bivuze guhuza abatanga serivisi, ubunararibonye bw'abakiriya, amakuru y'ubucuruzi, n'ingamba zo gukura.
Mu rwego urwo arirwo rwose, abashobora kubona ishusho rusange barangiza batanga agaciro kanini kurusha abashoboye igice kimwe gusa cy'igikorwa.
Mu myaka myinshi ishize, isoko ryahembye abahanga b’inzobere cyane (kandi rizakomeza kubikora). Ariko hari itandukaniro rikomeye tugomba kuganiraho: inzobere y’ejo hazaza izaba umuntu ushobora gukorana n’amasomo atandukanye. Ndabivuga kuko bidahagije kugira ubumenyi bwimbitse ku bijyanye no kwamamaza udasobanukiwe ikoranabuhanga; ntibihagije kumenya neza kugurisha udasobanukiwe amakuru; kandi ntibihagije kumenya imikorere udakoresheje ibicuruzwa, imari, n’ubunararibonye bw’abakiriya.
Ikindi kintu ni uko imiryango irimo gusimbuza imiterere yihariye igenda irushaho kuba myiza. Muri iki gihe, abahindura indimi zitandukanye, bahuza amakipe, bahindura amakimbirane mu bufatanye, kandi birumvikana ko bahuza abantu basanzwe bataganira, batera imbere.
Uyu muryango unasobanura neza uruhare rw'ubuyobozi. Mu mateka, abayobozi benshi baheshwaga agaciro no gushyira imbaraga mu bumenyi bwa tekiniki. Muri iki gihe, ubumenyi buboneka mu masegonda make. Ikintu nyacyo gitandukanya ibintu ni ubushobozi bwo kubaza ibibazo byiza, kubaka imikoranire, no kwihutisha ibyemezo.
Dukurikije ubushakashatsi bwa McKinsey & Company "Superagency in the Workplace," imiryango ihuza ubwenge bw'ubukorano n'iterambere ry'ubumenyi bw'abantu irema amakipe ahanga udushya kandi atanga umusaruro kandi yiteguye neza impinduka zihoraho. Mu yandi magambo, ikoranabuhanga ryongera ubushobozi, ariko abantu ni bo batanga icyerekezo.
Mu by’ukuri, abahanga mu guhuza ibikoresho bakunze kugaragaza imiterere isobanutse neza, nko:
- Guhindura ingingo zigoye ku bantu batandukanye;
- Huza ingamba n'ishyirwa mu bikorwa;
- guhuza uturere dukora mu buryo bwigenga;
- Kumenya amahirwe mbere y'abanywanyi;
- kubaka umubano w'ukwizerana;
- kwihutisha ibyemezo hagati y'abafatanyabikorwa batandukanye;
- Guhindura amakuru yatatanye mo ibikorwa.
Igishimishije ni uko nta na kimwe muri ubu buhanga gishingiye gusa ku bwenge bw'ubukorano; ahubwo, uko ubuhanga bwa AI bugenda butera imbere, ni ko ubwo buhanga burushaho kugira agaciro. Tubayeho mu gihe aho hafi ya buri munyamwuga wese ashobora kugira umusaruro mwinshi akoresheje ubwenge bw'ubukorano.
Ibi bivuze ko umusaruro ugenda ureka kuba ikintu gitandukanya abandi. Ikizaba gitandukanya abanyamwuga beza ni ubushobozi bwo gushyiraho uburyo ikoranabuhanga ritabasha gushyiraho ubwaryo. Ni ukuvuga guhuza abantu, ibigo, amakuru, ndetse no guhuza ibitekerezo bitandukanye kugira ngo hubakwe ibisubizo byiza.
Ni muri urwo rwego, hagati y’ikoranabuhanga n’imibanire y’abantu, aho amahirwe menshi yo gukura aboneka. Kuko, amaherezo, ubwenge bw’ubukorano butanga ibisubizo, ariko abahuza bakomeje kubaza ibibazo bihindura amasosiyete.
Tekereza kuri ibi!
Mariana Mantovani ni umuyobozi mukuru, umujyanama, akaba n'umuvugizi. Akorana n'abayobozi bakuru n'abayobozi mu gutegura no kwihutisha ibikorwa by'ikoranabuhanga, guhuza ingamba, ishyirwa mu bikorwa, n'iterambere ry'ubucuruzi. Afite uburambe bw'imyaka irenga 16, yubatse umwuga we mu bigo nka Mercado Livre, Netshoes, Electrolux, na RD Saúde, ubu akaba ari we washinze Boost Marketplace. Asangiza ubunararibonye bwe binyuze mu nyandiko, ibiganiro, n'ubujyanama ku ngamba z'ikoranabuhanga, ubucuruzi bwo kuri interineti, isoko, n'ubuyobozi.
