Hari igihe abakozi bafatwaga nk'umuntu ushyira mu bikorwa gusa ibikorwa. Icyo turimo kubona uyu munsi ni impinduka zikenewe: imicungire y'abakozi ifite umwanya w'ingenzi mu byemezo bigena ahazaza h'ibigo. Uyu muryango ugira ingaruka zitaziguye ku muco, izina, n'umusaruro, kandi wuzuza inshingano zo gukurura no kugumana impano gusa, ahubwo unashaka guhindura impano zikaba intumwa z'ikirango.
Muri uru rwego, ishyirwaho ry'igitekerezo cya Total Rewards ririmo kwiyongera nk'inkingi y'ingenzi mu bigo. Total Rewards ikubiyemo byose ikigo giha abakozi bacyo nk'ishimwe ku ruhare rwabo no kubashishikariza iterambere ryabo. Hari ibintu bifatika, nko kwishyurwa mu buryo butaziguye, inyungu, n'amashimwe; n'ibintu bidafatika, nko kumenyekana, koroherana, kuringaniza, n'imibereho myiza muri rusange, hiyongereyeho ibintu bigize ikigo ubwacyo, nk'umuco n'intego.
Muri urwo rwego, hari igitekerezo cy’agaciro ku mukozi, cyateguwe n’abayobozi ba HR kandi gihuzwa n’ingamba z’ubucuruzi. Muri urwo rwego, inyungu z’ikigo zigira uruhare runini, kandi inyungu zo guhatana ntizikiri mu gutanga inyungu zisanzwe, ahubwo ziri mu bushobozi bwo kuzihindura ku rwego runini, hubahirizwa ibyiciro by’ubuzima, imiterere itandukanye, n’ibyihutirwa ku muntu ku giti cye.
Uku gutanga serivisi bisaba ibirenze intego nziza gusa: bisaba ibikorwa remezo by'ikoranabuhanga n'icyerekezo gihuriweho nk'abafatanyabikorwa mu by'ingamba zo gutegura amategeko agenga gutanga no gutuma buri nyungu irushaho kuba nziza, gufata amahitamo ya buri mukozi, no gusezeranya inyungu n'abatanga serivisi. Byongeye kandi, bizaba ngombwa guteza imbere itumanaho rya hafi n'imikoranire itaziguye n'umukozi, kandi ibi bishobora gukorwa gusa ku rwego runini hakoreshejwe ikoranabuhanga.
Muri Beneo, twakoze ikoranabuhanga ridasanzwe kugira ngo rikemure neza izi mbogamizi. Igisubizo cyacu gishyira hamwe kandi kigakoresha uburyo bwose bw'inyungu, kuva mu gushaka abakozi kugeza ku bworoherane, gitanga ibikoresho by'abayobozi ba HR n'abagenerwabikorwa kugira ngo bongere kumva neza, gukuraho inzitizi mu mikorere, no gushushanya uburambe bw'agaciro mu buryo bunonosoye. Mu kugabanya igihe cyagenewe imirimo isubiramo, ikoranabuhanga rituma habaho ishami rya HR rishinzwe imikorere myiza kandi rigamije imikorere. Mu by'ukuri, abayobozi babona umutungo w'agaciro: umwanya wo kwiharira ibikorwa bigira ingaruka ku bucuruzi by'ukuri.
Kandi iyi mpinduka ni iyihutirwa. Nk’uko Deloitte ibivuga, 79% by’abayobozi ba HR babona impinduka mu ikoranabuhanga nk’ikintu cy’ingenzi, ariko 17% gusa ni bo bavuga ko biteguye kuyishyira mu bikorwa buri gihe. Iki cyuho kiri hagati y’intego n’ibikorwa gitera icyuho gikomeye cyo guhuza imbere, ubufatanye burambye, n’ingaruka ku ngamba.
McKinsey ishimangira uyu muburo: amasosiyete afite gahunda nziza y’agaciro ku bakozi afite amahirwe angana n’inshuro 4.5 yo gukurura no kugumana impano zikora neza. N’ubundi kandi, ntabwo bihagije gutanga inyungu nziza. Ni ngombwa kubaka ubunararibonye bujyanye n’intego n’ibyo umuntu yiteze ku giti cye.
Mu masoko akomeje kurangwa n'igitutu gihoraho, ibura ry'impano, n'ibisekuru byinshi bisangiye ibidukikije bimwe, ubushobozi bwo kubaka ubufatanye n'icyizere byabaye umutungo ugoye cyane wo guhangana. Ni muri iki gihe cyo guhuza ingamba, ikoranabuhanga, n'ubumuntu aho HR nshya ihuzwa.
Iyi miterere isaba abayobozi basobanukiwe na sisitemu badatakaje ubushishozi ku bantu. Kuko, amaherezo, ni imikoranire myiza, ishyigikiwe n'ubwenge n'icyizere, ihindura amakipe asanzwe mo imbaraga zidasanzwe.
