U-Adilson Batista, uchwepheshe kwezobunhloli bokwenziwa kanye nokweluleka ngebhizinisi, wethula isevisi entsha ethembisa ukuguqula indlela izinhlangano ezifinyelela ngayo ulwazi olukhethekile. Njengoba eneminyaka engaphezu kwengu-14 yesipiliyoni njengosomabhizinisi kanye nomeluleki wemikhiqizo emikhulu, wakha ikhambi eliphinda imikhuba yakhe ngeplatifomu enikeza ukwesekwa nge-WhatsApp.
Njengomunye wamaphayona ekusetshenzisweni kwe-inthanethi eBrazil, onolwazi olukhulu kumaphrojekthi emikhiqizo edumile, ubambe izikhundla zobuholi ezinhlanganweni ezinkulu zokukhangisa futhi ube ne-ejensi yakhe iminyaka engaphezu kweyishumi. Eneminyaka engu-48 ubudala, uBatista uyaqhubeka nokusungula izinto ezintsha emkhakheni wezobuchwepheshe kanye nokubonisana kwebhizinisi, manje ehlola ubuhlakani bokwenziwa.
Le nsizakalo entsha iyimpendulo yemikhawulo yesikhathi yena nabanye ochwepheshe kulo mkhakha ababhekana nayo lapho bezama ukukhonza amakhasimende amaningi. “Bengilokhu ngingumeluleki webhizinisi, kodwa isikhathi esitholakalayo sivame ukuba yisici esivimbelayo. Umqondo 'wokuzihlanganisa' nokukwazi ukukhonza ozakwethu abaningi ngaphandle kokubeka engcupheni ikhwalithi yesevisi wawulokhu usengqondweni yami. Ngokufika kobuhlakani bokwenziwa obukhiqizayo, kwavela ithuba lokudala ikhambi elivumela izinkampani ukuthi zifinyelele ulwazi lwami nezincomo ngendlela enwebekayo,” ukhomba.
Ipulatifomu isebenzisa "i-ejenti ye-AI" evumela amakhasimende ukuthi asebenzisane nesithombe sedijithali somnikazi webhizinisi, kungaba ngombhalo, umsindo, noma ividiyo. "Ikhasimende lingathumela umlayezo noma umsindo ochaza isimo, bese i-AI yami iphendula ngezincomo eziqondile, njengokungathi ngilapho mathupha. Sisesigabeni sokuhlola, sihlola abasebenzisi abangaba ngu-60 ukuqoqa impendulo nokuthuthukisa isevisi.".
Izilaleli eziqondiwe kakhulu zalolu shintsho yiminyango yokumaketha, izinkampani ezintsha, kanye nosomabhizinisi abafuna izinsizakalo zokubonisana amahora angama-24 ngosuku, izinsuku eziyi-7 ngesonto. “Sifuna ukusiza labo abaludinga kakhulu, ngaphandle kokudlula ezinqubweni zehhovisi noma ukungena kumathuluzi ayinkimbinkimbi. Ukufinyelela kuqondile nge-WhatsApp, kanye nezwe lezinsizakalo,” kuchaza u-Adilson.
Leli thuluzi linikezwa mahhala kubasebenzisi bokuqala, abanethuba lokulizama nokunikeza impendulo. "Sihlala sithuthukisa ukusebenza kwe-AI, siqinisekisa ukuthi ingaxazulula izinkinga eziningi futhi inikeze ukwesekwa okuwusizo kumabhizinisi," kuphetha umdali walo.
