Ukubikezela nokulungisa amaphutha kuyindlela entsha eyenza umehluko omkhulu ezinkampanini namuhla, kanti iDelfia, inkampani yokukhetha uhambo lwedijithali, yenza lo msebenzi wokuqala, kodwa idlula lowo msebenzi: inkampani ibilokhu iqinisa ukusebenza kwayo ekuqapheleni okugxile ebhizinisini, isevisi ebaluleke kakhulu ezinkampanini ezifuna ukuhlanganisa ukusebenza kobuchwepheshe nokukhiqizwa kwenani langempela.
Njengoba enolwazi oluqinile kudatha, ingqalasizinda, kanye nokuhlangenwe nakho kwamakhasimende, iDelfia ithi ukuqaphela akusekho ithuluzi lobuchwepheshe futhi sekuyisisheshisi semiphumela. “Namuhla, kungenzeka ukulandelela lonke ulwazi lwedijithali, kusukela kungqalasizinda kuya kumthelela wezezimali, ngedatha yesikhathi sangempela kanye nezilinganiso ezihambisana ngqo nezinkomba zebhizinisi zamasu njengemali engenayo, ukukhushulwa kwemali, kanye nesikhathi sokukhokha,” kuchaza uRodrigo Bocchi, umsunguli kanye nomongameli weDelfia. “Ukuqaphela kuyikhampasi eguqula yonke ibhayithi ye-telemetry ibe yinzuzo yokuncintisana,” enezela.
I-Delfia isivele isebenzisa ukuzenzekela ngokuqiniseka okungaphezu kuka-95% emisebenzini efana nokukhulisa okuzenzakalelayo kanye nokulungisa izigameko ngokuzenzakalelayo. Le nkampani manje ihlola i-AI ekhiqizayo, ekwazi ukuphakamisa izinhlelo zokusebenza eziphelele ngokusekelwe kudatha enkulu kanye nezimo zobuchwepheshe nezentengiselwano, ngokuqinisekiswa kokugcina ngabantu. Umgomo ukuguqukela kumodeli ehlakaniphe kakhulu futhi ethatha isinyathelo, lapho ukuqaphela kungagcini nje ngokuthola ukwehluleka kodwa futhi kuncoma nezimpendulo ezinhle kakhulu ukuqinisekisa ukuqhubeka kwebhizinisi.
Kusukela kudatha yobuchwepheshe kuya ezinqumweni zamasu
Isiphakamiso sikaDelfia sidlula ukuqapha okujwayelekile "kwezimpawu ezibalulekile" njenge-CPU, inkumbulo, namalogi. Le nkampani ixhumanisa imithombo eminingi yedatha, kufaka phakathi izibalo, imicimbi, amalogi, ukulandelwa, kanye nedatha yomkhiqizo njengokuguqulwa kanye nezinkokhelo, ukuze inikeze umbono ohlangene wokusebenza kwedijithali konke. Le ndlela yenza kube nokwenzeka ukubona ukungalingani ngokushesha futhi kulindelwe imiphumela kuma-KPI abalulekile, okuguqula izinkinga zobuchwepheshe zibe ukuqonda kwebhizinisi okusebenzisekayo.
Le nqubo iqala ngokumapha okuningiliziwe kohambo lwamakhasimende kanye nobudlelwano phakathi kokuthengiselana ngakunye kanye nezingxenye zobuchwepheshe ezihilelekile. I-Telemetry icebile ngesendlalelo solwazi lwezentengiselwano, kufaka phakathi izinto eziguquguqukayo njengenani le-oda kanye nephrofayela yomsebenzisi. Ngalokhu, i-Delfia isebenzisa amamodeli okuhlobana ngobuhlakani bokwenziwa, okuvumela ukuhlaziywa kokubikezela komthelela wezezimali wokwehluleka, ukwehla, noma ukuphakama kokusetshenziswa.
Le nkampani futhi yakha amaKhathalogi Ezinsizakalo kanye nama-SLO ngokubonakala okucacile kwezilinganiso kanye nemithwalo yemfanelo, ivumelanisa izindawo zobuchwepheshe nezebhizinisi ngemigomo ehlanganyelwe. Ngale ndlela, izinqumo zobuchwepheshe zenziwa ngokusekelwe emiphumeleni elinganisekayo ebhizinisini.
Imiphumela kuzo zonke imikhakha eminingi
Ukuqaphela okugxile ebhizinisini sekuvele kubonisa umthelela oqondile ezindaweni ezifana ne-e-commerce, izinsizakalo zezezimali, ezokuthutha, kanye nolwazi lwamakhasimende. Kwezokuthengisa, isibonelo, le ndlela inciphisa isikhathi sokukhokha futhi yandisa ukuguqulwa. Emkhakheni wezezimali, ithuthukisa ukusebenza kahle ekukhokheni okusheshayo futhi iqinisekisa ukunamathela emithethweni efana ne-Open Finance. Kwezokuthutha, ivumela ukulungiswa kwemizila futhi ivimbele izinhlawulo zenkontileka, kuyilapho ezindaweni zomkhiqizo ne-CX, kusiza ukuhlanganisa ukusebenza kobuchwepheshe ne-NPS kanye nokwaneliseka kwamakhasimende.
Izinkampani emikhakheni eyahlukene sezivele zibona izinzuzo zokubhekwa kwebhizinisi ngeDelfia. I-Acerto, inkampani ye-fintech egxile ekuxoxisaneni ngezikweletu zedijithali, isibonelo, ikwazile ukunciphisa isikhathi sokuxilongwa kwamaphutha ngo-40%, isheshisa ukuxazulula kusukela ezinsukwini kuya cishe emahoreni amabili. I-chain yokuthengisa iHavan yandise ukumbozwa kwayo kokuqapha kwaze kwaba ngu-100% ngaphambi kwe-Black Friday, yanciphisa kakhulu isikhathi sokuphendula esimaphakathi sezehlakalo. Inkampani yokuhamba i-Localiza&Co, egxile kakhulu ekuqashweni kwezimoto, yayilindele amaphutha angaba ngu-130, yafinyelela igxathu lokuvuthwa leminyaka emibili. Futhi i-Ânima Educação, elinye lamaqembu amakhulu emfundo ephakeme ezweni, lathola ukonga okungu-20% engqalasizinda, ngokuthuthuka okungu-60% ekusebenzeni kanye nokwehla okungu-42% kwezindleko zenkontileka. Ngokusho kweDelfia, okusavimbela izinhlangano eziningi ukuthi zamukele le ndlela ukuntuleka koxhaso oluqinile lwabaphathi kanye nokungalingani phakathi kwezinhloso zobuchwepheshe kanye nemigomo yezentengiselwano. Le nkampani ikhuthaza izenzo ezifana nokufaka ama-KPI ebhizinisi emsebenzini wansuku zonke wamaqembu obuchwepheshe, ukusebenzisa ama-SLO asebenza ngokuhlanganisa imisebenzi eminingi, kanye nokutshala imali emfundweni eqhubekayo mayelana nomthelela wezezimali wezigameko kanye nokungasebenzi kahle kokusebenza.
Ikusasa lokubonakala
UDelfia ukholelwa ukuthi ukuqaphela kuzoba yinto ehlukanisayo eminyakeni ezayo, ikakhulukazi emikhakheni elawulwayo nedijithali kakhulu. "Izinkampani ezivuthiwe ekuqapheleni zinamathuba aphindwe kane okudlula imigomo yazo yezezimali neyokusebenza," kugcizelela uRodrigo Bocchi.
Le nkampani iphinde ibone izitayela ezibalulekile ezifana ne-FinOps, i-SecOps, i-GreenOps, kanye nokuqapha ngesikhathi sangempela njengezinsika zokuthuthuka kokuqaphela. Endabeni ye-fintech Zoop, isibonelo, i-Delfia isize ukuhlanganisa amathuluzi ayishumi abe yisisombululo esisodwa esisekelwe ku-Datadog, ukunciphisa izindleko nokwandisa ukubusa. Kwesinye isibonelo, ukuhlanganiswa phakathi kokuqaphela nokuphepha e-Acerto kunciphisa isikhathi sokuphendula esimaphakathi saba ngaphansi kwamahora amabili.
Ngokuthuthuka kwe-AI ekhiqizayo, i-Open Finance, kanye nesidingo sezinqumo zesikhathi sangempela, i-Delfia ilungiselela amakhasimende ayo ngokusakazwa kwedatha okuqhubekayo, ukulandelela okunembile kokusebenza kwemodeli ye-AI, kanye nokuhambisana okuqhubekayo nezinhlaka zomthetho ezifana ne-LGPD (uMthetho Wokuvikela Idatha Jikelele waseBrazil).
