Indima yezinhlelo zokuphatha okuqukethwe (i-CMS) ishintsha ngokushesha ngaphakathi kwezinkampani. I-Liferay, umhlinzeki ohamba phambili we-Digital Experience Platforms (i-DXPs), ikhiphe ucwaningo olubonisa ukuthi ukuphathwa kokuqukethwe sekubanzi futhi kuhlanganiswe kakhulu. Ucwaningo lwembula ukuthi ama-63% abaphathi bokuqukethwe sebevele bephatha iziteshi ngale kwamawebhusayithi ezinkampani, kuyilapho ama-60% ezinhlangano esebenzisa ipulatifomu efanayo yokuqukethwe emaqenjini amathathu noma ngaphezulu, okugqamisa ukwanda kwamasu edijithali ezinkampanini.
Indima yezinhlelo zokuphatha okuqukethwe (i-CMS) ishintsha ngokushesha ngaphakathi kwamabhizinisi. Ucwaningo olukhishwe lubonisa ukuthi ukuphathwa kokuqukethwe kwedijithali sekuyinto ebanzi yenkampani, njengoba amaqembu ehlanganisa okuqukethwe kuzo zonke iziteshi eziningi, iminyango, izilimi, kanye nemisebenzi, esizwa yi-Artificial Intelligence (AI).
Ucwaningo Lokuphathwa Kokuqukethwe Kwedijithali lwe-Liferay 2026, olwenziwe ngeplatifomu ye-Pollfish nochwepheshe abangu-500 abaphatha noma abaqondisa okuqukethwe kwedijithali ezinhlanganweni kulo lonke elase-United States, luthole ushintsho olukhulu endleleni izinkampani ezikhiqiza, ezisabalalisa, futhi ezilawula ngayo ulwazi. Umbiko uhlola indlela amaqembu okuqukethwe azivumelanisa ngayo nokwandiswa kokuqukethwe kwedijithali kuzo zonke iziteshi, amaqembu angaphakathi amaningi, amathuluzi amaningi, kanye nemisebenzi eminingi esebenza nge-AI.
Isibonelo esihle esivela ocwaningweni ukuthi ubuhlakani bokwenziwa buseyingxenye yenqubo yamaqembu, kodwa busabhekene nesithiyo esikhulu: ukwethembana. Ngokusho kocwaningo, ama-86% ochwepheshe basebenzisa izinsiza ze-AI emisebenzini yabo yokusebenza, kodwa ama-14% kuphela athembela ubuchwepheshe bokushicilela okuqukethwe ngaphandle kokubuyekezwa ngabantu. Le datha ikhombisa ukuthi, yize i-AI isizimise njengomhlanganyeli ekusheshiseni ukukhiqizwa, izindaba ezihlobene nokunemba, ukuphatha, kanye nokuphepha ziyaqhubeka nokubeka isici sobuntu enkabeni yezinqumo zokuhlela.
Ngokusho kukaFlávio Moitinho, umphathi jikelele weLiferay, isimo samanje sidinga indlela entsha yokuphathwa kokuqukethwe. “Amapulatifomu awasasebenzi kuphela eminyangweni yokumaketha. Namuhla, kudingeka axhumanise iminyango ehlukene, iziteshi, kanye nokuhlangenwe nakho kwedijithali, aqinisekise ukubusa, ukukhulisa, kanye nokuhlanganiswa. Izinkampani eziqonda lolu shintsho zizokulungela kangcono ukukhonza amakhasimende nabasebenzi endaweni ekhula ngedijithali.”
Lo mbiko ubonisa isigaba esisha ekuphathweni kokuqukethwe kwedijithali, lapho amapulatifomu okuqukethwe kufanele angagcini nje ngokusekela ukushicilela, kodwa futhi nokuxhumana phakathi kwamaqembu, ukubusa, okuqukethwe kwezilimi eziningi, ukuqapha i-AI, kanye nokuhlanganiswa okuqinile emsebenzini ongasafaneleki ngaphakathi kwepulatifomu eyodwa.
Okutholakele okubalulekile kufaka phakathi:
- Okuqukethwe kukhule ngale kwewebhusayithi. Ama-63% abaphathi bokuqukethwe bakha noma baphatha okuqukethwe kweziteshi ezingaphezu kwewebhusayithi. Ama-60% ezinhlangano anamaqembu amathathu noma ngaphezulu asebenzisa ithuluzi elifanayo lokuqukethwe eliyinhloko.
- I-AI ikhona kuma-86% ezinqwaba zokuqukethwe.Kodwa uma bebuzwa ngokushicilela okuzenzakalelayo, yi-14% kuphela abathemba ngokugcwele i-AI ukuthi ishicilele okuqukethwe ngaphandle kokubuyekezwa ngumuntu.
- Ama-78% ashintsha phakathi kwamathuluzi amaningi ukuze aqedele umsebenzi owodwa wokuqukethwe. Ama-22% alaba abaphenduli ashintsha amathuluzi “kaningi kakhulu”.
- Amaqembu asebenzisa kakhulu i-AI cishe aphindwe kathathu amathuba okuphatha okuqukethwe kwezilimi eziningi. Ama-57% abasebenzisi be-AI abanamandla bakha okuqukethwe ngezilimi ezingaphezu kolulodwa, uma kuqhathaniswa nama-20% alabo abangasebenzisi i-AI.
- I-CMS yindawo okuyo kuyo, hhayi indawo yokusebenza. Abaphathi bokuqukethwe abangu-7% kuphela ababhala okuqukethwe ngqo epulatifomu yabo yokuqukethwe eyinhloko.
- Ukuxhumanisa iqembu kuyacindezela njengezinsuku zokugcina. Abaphathi bokuqukethwe abangama-32% bakhomba ukubambisana kweqembu kanye nezinsuku zokugcina eziqinile njengezimbangela eziyinhloko zokucindezeleka, okulandelwa eduze "ukuhambisana nobuchwepheshe obusha" ngama-30%.
- Ukuphepha kudlula ukusungula izinto ezintsha ngesilinganiso esingu-2 kuya ku-1 lapho abaphathi bokuqukethwe behlola amathuluzi amasha. 27% babeka ukuphepha nokwethenjwa njengezici eziphezulu lapho behlola ubuchwepheshe obusha bebhizinisi, kuyilapho u-14% ebeka phambili ukusungula izinto ezintsha noma amakhono e-AI.
Vakashela uMbiko Wocwaningo Lokuphathwa Kokuqukethwe Kwedijithali we-Liferay ka-2026 kuwebhusayithi ye-Liferay ukuze ubone imiphumela ephelele yocwaningo kanye nokuqonda okwengeziwe.
