Kuwo wonke ama-humanist abhaliswe ezinhlelweni zezinkampani, kunezinhlobo eziphakathi kuka-45 no-90 zama-humanist asebenza ezindaweni ezifanayo, ngokusho kwedatha eyethulwe yi-IBM ngesikhathi se-Think 2026. Lokhu kufaka phakathi ama-akhawunti esevisi, okhiye be-API, amathokheni okuqinisekisa, kanye nokuningi, ama-ejenti e-AI afinyelela ama-CRM, ama-ERP, izizindalwazi, kanye nama-inbox e-imeyili anokuzimela kokwenza izinqumo ngaphandle kokungenelela komuntu.
Isilinganiso asisisha, kodwa okushintshile ezinyangeni zamuva nje kuyikhwalithi: Ama-ejenti e-AI awawona ama-credential angasebenzi. Acabanga, ahlela, enza ukulandelana kwezenzo kuzo zonke izinhlelo eziningi, futhi angacela izimvume ezintsha ngesikhathi sokusebenza. Futhi ingqalasizinda yobunikazi kanye nokuphathwa kokufinyelela kwezinkampani eziningi yenzelwe umhlaba lapho abantu kuphela abangene khona.
Ocwaningweni lwe-IANS Research lwama-CISO, ukuqinisekiswa kobunikazi bomhlaba oqhutshwa yi-AI kubekwe endaweni yesibili ebaluleke kakhulu kulo nyaka, kuthola amaphuzu angu-4.46 kwangu-5, ngemuva kokusetshenziswa kwe-AI ngaphakathi kwamaqembu okuphepha ngokwawo. Enye yezeluleko zobuchwepheshe ezinkulu emhlabeni ifaka phakathi ukuguqula ubunikazi kanye nokuphathwa kokufinyelela kuma-ejenti e-AI phakathi kwezitayela eziyisithupha eziphezulu zokuphepha kwe-cyber zango-2026, ixwayisa ngokuthi ukwehluleka ukubhekana nale nkinga kuzoholela ekwandeni kwezigameko zokuphepha ezihlobene nokufinyelela njengoba ama-ejenti azimele eba maningi.
Okwenza le nkinga ibe nzima kakhulu ukuthi izinhlelo ze-IAM ezikhona zakhiwe phezu kokuqagela okungasebenzi kuma-ejenti azimele. Abantu bangena ngezikhathi ezibikezelwayo, bagcina izikhathi zesikhathi esilinganiselwe, babhekana nokubuyekezwa kokufinyelela ngezikhathi ezithile, futhi bangase babe ngaphansi kokuqinisekiswa kwezinto eziningi.
Ama-ejenti e-AI asebenza amahora angama-24 ngosuku, izinsuku eziyi-7 ngesonto ngesivinini somshini, ngaphandle kwamaphethini okuziphatha ukuze asebenze njengesisekelo sokutholwa kwe-anomaly, futhi awakwazi ukuphendula inselelo ye-MFA. I-IBM ithole ukuthi ama-92% ezinkampani awawathembi amathuluzi awo e-IAM akudala ukuphatha izingozi ezihlobene nobunikazi obungebona abantu kanye nama-ejenti e-AI. Lokhu akuyona imingcele eyengeziwe: ukungafani kwesakhiwo phakathi kokwakheka kokuphepha okukhona kanye neqiniso lokusebenza elidalwa yizinkampani ngokwamukela ama-ejenti azimele.
Ukwanda kwama-ejenti azimele
I-Deloitte, embikweni wayo we-State of AI in the Enterprise ka-2026, iveze ukuthi ukufinyelela kwabasebenzi kumathuluzi e-AI kukhule ngo-50% ngo-2025 kuphela, kodwa inkampani eyodwa kuphela kwezinhlanu enemodeli yokuphatha evuthiwe yokuqondisa lokhu kusetshenziswa. Ngasohlangothini lwe-ejenti, ukwanda kukhulu nakakhulu. I-ejenti ngayinye esanda kuthunyelwa ingakhiqiza ubunikazi obuningi obuvelayo, amathokheni okufinyelela, kanye nokuxhumeka kuma-API angaphandle. I-ejenti eyodwa yesevisi yamakhasimende ehlelwe ukuxazulula izingcingo, ekusebenzeni okuvamile, ingakhiqiza amakhulu ama-ejenti angaphansi, ngayinye ineziqinisekiso zayo kanye nezindawo zokufinyelela. Uma enye yalezi zithunywa iqala ukukhipha imbuyiselo engaphandle kwenqubomgomo noma ukufinyelela idatha yamakhasimende ngaphandle kwemvume, umbuzo ovelayo ulula, kodwa ngokuvamile awuphenduliwe: ubani ohlele le ejenti, yiziphi izimvume ezinikeziwe, futhi ubani obhekene nalokho okwenzekile?
Ukuhlaziywa kwe-CSA ka-2026 mayelana nokwanda kwamathokheni kwembule ukuthi izinkampani ezingaphezu kuka-16% azilandeli ngisho nokwakhiwa kobunikazi obuhlobene nama-ejenti e-AI, okusho ukuthi isitokwe esiyisisekelo asikho nhlobo.
Iziqinisekiso zesevisi azifani
Ama-akhawunti esevisi yendabuko enza imisebenzi echazwe kusengaphambili ekugelezeni okunqunyiwe. Ama-ejenti e-AI, ngokwencazelo, asebenza ngendlela engenzeka: ahumusha umongo, anquma ukulandelana kwezenzo, futhi angacela ukufinyelela ezinsizeni abadali bawo ababengazilindele. Iphepha elimhlophe elanyatheliswa yi-Cloud Security Alliance ngo-2026 lichaze lokhu kuguquguquka njengokutholwa okuzenzakalelayo kweziqinisekiso ngesikhathi sokusebenza, into engalungiselelwanga isizukulwane sangaphambilini sobunikazi obungebona abantu.
Izimfanelo i-ejenti enazo aziyona nje isihluthulelo esingenzi lutho, kodwa ziwuphawu oluyinhloko lomdlali okwazi ukuhlanganisa izenzo ezinhlelweni eziningi ngemiphumela engase ingabikezeleki.
Umqondo we-Zero Trust, owamukelwa kabanzi ukuvikela ukufinyelela kwabantu, udinga ukunwetshwa ngokomdabu kubunikazi obungebona abantu kanye nama-ejenti e-AI. Lokhu kusho ukuphatha i-ejenti ngayinye njengenhlangano yesigaba sokuqala ohlelweni lobunikazi, ngokuhlinzekwa okuguquguqukayo okudala nokususa ubunikazi ngomsebenzi ngamunye, ukugunyazwa okusekelwe ezinqubweni eziqinisekisiwe ekucelweni ngakunye, ukulandeleka okuphelele kwesenzo ngasinye esixhunywe kuchungechunge lokudluliselwa oluhlolwayo, kanye nokuhlukaniswa kwemisebenzi ukuze kuncishiswe ububanzi bomthelela uma kwenzeka kube nokuyekethisa.
Abanye abahlaziyi sebevele basebenzisa igama elithi "ama-ejenti abaqaphi," ama-ejenti abaqaphi anomsebenzi wokuqapha ukuthi amanye ama-ejenti asebenza ngaphakathi kwemingcele echaziwe, njengesigaba esidingekayo sokubusa.
Izinkampani ezisebenzisa ama-ejenti e-AI ngaphandle kokubhekana nodaba lobunikazi zakha ukuzenzekela ezisekelweni ezingaklanyelwe ukukusekela. Ukwephulwa okukhulu okulandelayo kwezokuphepha kwezinkampani cishe ngeke kuvele kumhlaseli wangaphandle ohlakaniphile, kodwa ku-ejenti ye-AI enezimvume eziningi okungekho muntu okhumbulayo ukuyilungiselela, ukufinyelela idatha okungekho muntu oyigunyazile, ohlelweni okungekho muntu owaziyo ukuthi luxhunyiwe.
