Ina utu miriona ngā hēkona: te hiranga o te mātakitaki i roto i ngā tauwhitinga pūtea

I roto i tētahi pūnaha utu inamata me ngā haerenga matihiko maeneene, kāore anō kia kitea te whanaungatanga i waenga i te wā urupare, te wheako o te kiritaki, me te whakaputa moni whiwhi. Kāore te wā whakatā e kitea ana he raruraru hangarau noa iho, engari he mōrearea pūtea me te rautaki ki te pakihi.

E whakaatu ana ngā raraunga hou mai i te Uptime Institute neke atu i te haurua o ngā motuhanga hiko nui e neke atu ana i te $100,000 i roto i ngā mate, ā, tata ki te 20% e neke atu ana i te $1 miriona mō ia aituā. Ā, kāore ēnei tau e hono ana ki te motuhanga katoa o ō tono me ō hanganga.

Ko te āhuatanga tino kitea ko te tino marino. Kei te haere tonu ngā pūnaha, engari he puhoi, he wā poto, he hekenga wāhanga rānei o te ratonga. Ka mutu te pānga ki te kore e wātea, ka tīmata te whakaata i roto i ngā tauwhitinga kua whakarērea, te hekenga o ngā reiti tahuritanga, me te ngaronga moni whiwhi tika. Nā te mea, i te mea he puhoi te pūnaha utu, he utu PIX e roa ana te wā ki te whakaū, he tukanga utu kore pumau rānei, e hia ngā kaihoko e whakarērea noa ana te hoko, e neke atu ana rānei ki tētahi atu tikanga utu?

I taua wā anō, kua rerekē ngā whanonga a ngā kaiwhakamahi. Nā te rongonuitanga o ngā utu inamata kua tautuhia anō te ariā o te tere. I ēnei rā, kāore e ranea te tere: ko te tumanako kia tere tonu. Ko ngā whakaroa o ētahi hēkona ruarua, he maha ngā wā kāore e kitea mai i te tirohanga a te pūnaha i waenga i te tono me te hanganga, he nui hei whakaputa i te waku, hei whakararu i te whakawhirinaki, hei whakakore hoki i te haerenga a te kiritaki.

Ko tēnei rerekētanga i waenga i ngā tumanakohanga a te kaihoko me te uauatanga o te hangarau ka puta he wero hanganga. Ko te tauwhitinga kotahi e whakawhirinaki ana ki ngā wāhanga tohatoha maha, ā, i ētahi wā he rau, tae atu ki ngā taiao kapua maha, ngā ratonga moroiti, ngā API, ngā kēti utu, ngā tūāpapa ārai-tinihanga, ngā pātengi raraunga, me ngā whakaurunga ki ngā hoa mahi o waho. Ka whakarei ake tēnei hoahoa i te kaha tauine me te whakateretere i te auahatanga, engari ka whakanuia hoki te horahanga o te mata mō ngā rahunga.

E whakaatu ana ngā pūrongo hou i te pikinga tonu o ngā aituā e pā ana ki ngā whatunga, ngā pūmanawa, me ngā kaiwhakarato tuatoru, he whakaata tika tēnei o tēnei uauatanga o te mahi. I tēnei horopaki, kāore e ranea ngā huarahi aroturuki tuku iho. Ko te mōhio kei te hohe te tūmau, kei te whakamahia nuitia rānei ngā rauemi e te tono, kāore e whakautu i te pātai matua o te pakihi: Ko tēhea ratonga kei te pāngia, ko wai ngā kiritaki kei te pāngia, ā, e hia te utu mō tēnei whakahekenga?

I roto tonu i tēnei horopaki ka whai wāhi rautaki te tirohanga. Ehara i te kohikohi noa i ngā inenga, engari ka taea te hono i ngā rangitaki, inenga, ara, me ngā kaupapa i te wā tūturu kia mārama ai ki te whanonga katoa o ngā tono.

I te taha o ngā paerewa tuwhera pērā i te OpenTelemetry, te mātauranga horihori, me te aunoatanga whakahaere, ka hurihia e te āheinga tirotiro ngā rahinga nui o te telemetry hei māramatanga mahi, ka tere ake te tautuhi i te pūtake o te take, ā, ka whakaitihia te wā whakatau i ngā aituā.

He mea nui ake, ka honoa ngā tohu hangarau ki ngā tohu pakihi. Kāore te kōrero e pā ana ki te wātea o ngā taiao hangarau anake, engari ka tīmata ki te whakaaro ki te pānga pūtea, te wheako kiritaki, te mōrearea whakahaere, me te haere tonu o ngā moni whiwhi.

Ka whakarerekētia hoki e tēnei panonitanga te whakahaere a ngā whakahaere i ō rātou taiao. Mā te kore e kitea ka hua ake he moumou rauemi nā te nui rawa o ngā hanganga me ngā mōrearea whakahaere e puta mai ana i te korenga o te kaha i ngā wā tino nui. Mā te mātakitaki ka taea te kimi i tēnei taurite, ka tukuna he mōhiohio tuturu hei whakapai ake i te mahi, te manawanui, me ngā utu i te wā kotahi.

I te whanaketanga o te pakeketanga matihiko, ka piki haere hoki te maha o ngā whakahaere e whakamahi ana i te āheinga tirotiro hei whakarite i ngā aituā i runga i te pānga pūtea, te wheako o te kiritaki, me te hiranga o te ratonga—kaua ko ngā inenga whakahaere takitahi anake. E ai ki a Gartner, ko ngā kamupene e whakamahi ana i ngā tikanga aroturuki hanganga ka whakaiti i te wā whakatau aituā me te whakanui ake i te manawanui whakahaere, inā koa i roto i ngā taiao tohatoha me ngā taiao tino uaua.

I roto i te mahi, he panonitanga tauira tēnei. Kei te neke atu ngā whakahaere i te mahi tauhohe ki te mahi matapae, me te tautuhi i ngā whanonga rerekē i mua i te hurihanga ki te wā e kore ai e mahi ngā kiritaki. Ko ngā huihuinga nui-tono ka whakaatu noa i tēnei āhuatanga: kāore e hanga raruraru hou, engari ka whakaatu noa i ngā herenga o nāianei. Ko te rerekētanga kei roto i te kaha ki te matapae.

Ko ngā kamupene e mahi ana me te iti o te tirohanga ka tauhohe i raro i te pēhanga, ka nui haere ngā mate pūtea, ka pakaru te waitohu, ka ngaro hoki te whakataetae. Ko te hunga e haumi ana ki te tirohanga, i tētahi atu ringa, ka taea e rātou te huri i te uauatanga ki te mātauranga whakahaere, te whakarerekē i ō rātou taiao i te wā tūturu, te tiaki i ngā moni whiwhi, me te pupuri i ngā wheako matihiko pumau ahakoa i raro i ngā āhuatanga tino kino.

I tēnei mākete e whai pānga tika ana ia hēkona ki te tirohanga a te kiritaki me ngā hua pūtea, kāore e ranea te pupuri noa i ngā pūnaha e wātea ana. Ko te painga whakataetae tūturu kei roto i te māramatanga hohonu ki ngā whanonga whakahaere, te matapae i ngā mōrearea, me te whakarite kia puta he uara mō te pakihi i ia hēkona o te haerenga matihiko. I tēnei wā tonu ka mutu te tirohanga hei taputapu hangarau, ka noho hei rawa rautaki mō ngā whakahaere.

^{(*) Ko Alex Camargo te Tumuaki o te Tirotiro i Delfia, he rōpū whiriwhiri mō ngā haerenga matihiko.}