Uko umwaka wa 2026 ugenda utera imbere, ubuhanga bw’ubukorano (Artificial Intelligence (AI)) bukomeza kuba isezerano ry’ejo hazaza kandi buba ingenzi mu micungire y’ubucuruzi mu nzego zose z’ubukungu. Ntabwo ari ukugerageza ibikoresho bishya gusa, ahubwo ni ukuvugurura uburyo bwo gucunga, gukora hashingiwe ku makuru aboneka mu gihe nyacyo, no gushyiraho inyungu irambye mu guhangana mu masoko agenda ahinduka kandi agoye.
Ibi bivuze ko hari ibintu bimwe na bimwe bifatika mu ikoreshwa rya AI mu micungire, hamwe n'inyungu zifatika ku bigo. Birumvikana ko Brezili ishobora kwihutisha ikoreshwa ry'iri koranabuhanga n'andi mashya kugira ngo yongere umusaruro, udushya, no guhangana. Mu by'ukuri, ubushakashatsi butandukanye, nka raporo ya McKinsey & Company 'The State of AI' yo mu 2025, bwerekana ko ibigo birimo gushyiramo AI ku muvuduko wihuta ku isi yose.
Nk’uko ubushakashatsi bwabigaragaje, 78% by’ibigo bisanzwe bikoresha ubuhanga bwa AI mu buryo bw’ikoranabuhanga byibuze mu gikorwa kimwe cy’ubucuruzi—iki ni intambwe ikomeye ugereranyije n’imyaka yashize, aho ikoranabuhanga ryavuye mu byiciro byo gupima rijya mu bikorwa binini. Mu bigo bito n’ibiciriritse (SMEs), 78% basanzwe bakoresha ubuhanga bwa AI mu nzego zimwe na zimwe, cyane cyane mu gutanga serivisi ku bakiliya, kwamamaza no gukora. Amaherezo, ubushakashatsi bwerekana ko ibigo bishora imari muri AI bifite intego zo gukura no guhanga udushya bikunda kugera ku musaruro mwiza kurusha ibyo bikoresha gusa mu kugabanya ikiguzi.
Iyi mibare igaragaza ko ubuhanga bw’ubukorano butakiri amahitamo, ahubwo ari igice cy’ingenzi kandi cy’ingenzi mu micungire ya none, ikabuhindura mu buryo bugaragara. N’ubundi kandi, iyo hakoreshejwe ubuhanga bw’ubukorano (AI), gufata ibyemezo biba byihuse kandi bihamye, kubera ko sisitemu za ubukorano zishobora gusesengura amakuru menshi mu gihe nyacyo, bigatanga ubumenyi abayobozi b’abantu byafata iminsi cyangwa ibyumweru kugira ngo babikore. Ibi binoza ibintu byose kuva ku byemezo by’imikorere kugeza ku ngamba z’isoko. Byongeye kandi, imikorere ikora neza n’umusaruro birimo guhindura imirimo isubiramo n’iy’ubuyobozi, kuva ku gutunganya inyandiko kugeza ku kubara ibiciro no kunoza ububiko.
Indi nyungu ijyanye na serivisi n'uburambe ku bakiliya. Chatbots, abafasha ba interineti, n'abakozi ba AI basanzwe bakora igice kinini cy'imikoranire isanzwe n'abakiriya, bigatuma serivisi zikorwa amasaha 24/7 kandi bakanyurwa cyane. Byongeye kandi, igenamigambi ry'imari rirushaho kuba ryiza, kuko ibikoresho bya AI bisesengura amateka n'ibintu bishya bivuka kugira ngo habeho icyerekezo gikomeye cy'amafaranga yinjira, amafaranga azakoreshwa, n'amafaranga yinjira, byongera ubuhanga mu igenamigambi ry'imari. Hanyuma, hari ibyiza bijyanye no gushaka abakozi no gucunga impano, bitewe n'imikorere y'imirimo nko gusuzuma umwirondoro, gukora ibiganiro by'ibanze, no gusesengura umwirondoro, bigatuma abayobozi barushaho kwibanda ku byemezo by'ingenzi by'abantu.
Ibigo bishora imari mu buhanga bwa "AI" bitangaza inyungu mpuzandengo ikubye inshuro 3.7 ishoramari ryabyo. Ku bigo bito n'ibiciriritse, ibi bivuze inyungu nini mu musaruro, kunoza ubunararibonye bw'abakiriya, no kwihutisha udushya. Byongeye kandi, ibigo bihuza amakuru meza, imiyoborere ikomeye, no guhuza ikoranabuhanga bigira umusaruro urenze kure impuzandengo. Mu masoko ahanganye, ibigo bikoresha "AI" bibona inyungu ziyongera uko igihe kigenda gihita.
Muri Brezili, hari urwego rukora udushya, aho ibigo bishya n'ibikorwa byamaze gukoresha ubuhanga bwa AI mu micungire y'ubucuruzi. Ingero z'ibigo byo muri Brezili bihanga udushya hifashishijwe ubuhanga bwa AI zirimo ibisubizo by'ikoranabuhanga ku bakiliya, CRM y'ubwenge, n'urubuga rw'imicungire y'imari rukora uburyo bwo gukora ibaruramari n'imikorere. Hamwe na politiki za leta zishishikariza udushya, amahugurwa, n'ubufatanye hagati y'ibigo n'ibigo by'amashuri, Brezili ifite byose ikeneye kugira ngo igaragare mu bayobozi muri Amerika y'Epfo mu gushyira mu bikorwa ubuhanga bwa AI bukoreshwa mu buyobozi.
Uko mbibona, bitarenze umwaka wa 2026, ubuhanga bw'ubukorano buzafasha mu kuvugurura uburyo amasosiyete acungwa binyuze mu guhindura ifatwa ry'ibyemezo, kunoza ubunararibonye bw'abakiriya, gukomeza amatsinda, no gushyiraho ingamba zo gutsinda. Mu masosiyete yo muri Brezili, ikibazo kigomba kuva kuri "gufata cyangwa kudafata?" Gikajya kuri "tuzabishyira mu bikorwa vuba kandi mu buryo bwihuse?". Igisubizo cy'iki kibazo kizagaragaza uyobora amashami n'usigara inyuma.
Ikoranabuhanga ni kimwe mu bice bigize iki gipimo. Inyungu nyayo mu irushanwa izaturuka ku bayobozi bazi guhuza ubuhanga bwa "AI" mu muco n'ingamba by'ubucuruzi, bagahindura ubushobozi bw'ikoranabuhanga mu musaruro nyakuri.
Mauricio Frizzarin ni we washinze akaba n'umuyobozi mukuru wa QYON Tecnologia, ikigo cyo muri Amerika cyihariye mu guteza imbere porogaramu zo gucunga ubucuruzi zikoresheje ubwenge bw'ubukorano. Frizzarin yize ikoranabuhanga rya porogaramu no kwamamaza, OPM (Umuyobozi/Umuyobozi w'Ubuyobozi) muri Harvard Business School, Uburezi bw'Ubuyobozi mu Buhanga bw'Ubukorano muri Kaminuza ya California, Berkeley, no muri Fintech muri Harvard – www.qyon.com
