He mahi auaha te matapae me te whakatika i ngā hapa, ā, he mea nui tēnei mō ngā kamupene o ēnei rā, ā, ko Delfia, he kamupene whiriwhiri haerenga matihiko, e mahi ana i tēnei mahi matua, engari kei tua atu i taua mahi: kua whakapakari te kamupene i tana mahi i roto i te tirotiro pakihi, he ratonga e piki haere ana te hiranga mō ngā kamupene e hiahia ana ki te whakakotahi i te mahi hangarau me te whakaputa uara tūturu.
Me te wheako pakari ki ngā raraunga, ngā hanganga, me ngā wheako kiritaki, e kī ana a Delfia kua mutu te tirohanga hei taputapu hangarau, ā, kua noho hei whakaterenga hua. "I ēnei rā, ka taea te whai i te wheako matihiko katoa, mai i ngā hanganga ki te pānga pūtea, me ngā raraunga me ngā inenga tata tonu e hono tika ana ki ngā tohu pakihi rautaki pēnei i te moni whiwhi, te hurihanga, me te wā utu," te whakamārama a Rodrigo Bocchi, te kaiwhakaū me te perehitini o Delfia. "Ko te tirohanga te kāpehu e huri ana i ia paita o te telemetry hei painga whakataetae," tāna tāpiri.
Kua whakamahia kētia e Delfia te aunoatanga me te neke atu i te 95% te māia ki ngā mahi pēnei i te tauine-aunoa me te whakatika aunoa i ngā aituā. Kei te whakamātautau te kamupene i te AI whakaputa, ka taea te whakaaro i ngā mahere mahi katoa i runga i ngā rahinga raraunga nui me ngā horopaki hangarau me ngā horopaki arumoni, me te whakamana whakamutunga e te tangata. Ko te whāinga kia whanake ki tētahi tauira atamai ake, kia matatau ake hoki, e kore ai e kitea noa e te tirohanga ngā hapa engari ka tūtohu hoki i ngā urupare pai rawa atu hei whakarite i te haere tonu o te pakihi.
Mai i ngā raraunga hangarau ki ngā whakataunga rautaki
Kei tua atu i te aro turuki tuku iho o ngā "tohu ora" pēnei i te CPU, te mahara, me ngā rangitaki te whakaaro a Delfia. Ka hono te kamupene i ngā puna raraunga maha, tae atu ki ngā inenga, ngā huihuinga, ngā rangitaki, ngā tohu, me ngā raraunga hua pēnei i ngā huringa me ngā utu, kia kotahi ai te tirohanga o te mahi matihiko katoa. Mā tēnei huarahi ka taea te kite wawe i ngā hapa me te matapae i ngā pānga ki ngā KPI nui, ka huri i ngā raruraru hangarau hei tirohanga pakihi ka taea te mahi.
Ka tīmata tēnei tukanga mā te mahere taipitopito o ngā haerenga a te kiritaki me te hononga i waenga i ia tauwhitinga me ngā wāhanga hangarau e whai wāhi ana. Ka whakareihia te Telemetry ki tētahi paparanga o ngā mōhiohio arumoni, tae atu ki ngā taurangi pēnei i te uara ota me te kōtaha kaiwhakamahi. Mā tēnei, ka whakamahia e Delfia ngā tauira hononga me te matauranga horihori, e āhei ai te tātari matapae i te pānga pūtea o ngā rahunga, ngā puhoi, ngā tihi whakamahinga rānei.
Ka hangaia hoki e te kamupene ngā Rārangi Ratonga me ngā SLO me te māramatanga o ngā inenga me ngā kawenga, me te whakahāngai i ngā wāhanga hangarau me ngā wāhanga pakihi ki ngā whāinga whānui. Mā tēnei, ka whakatauhia ngā whakataunga hangarau i runga i ngā pānga ka taea te ine ki te pakihi.
Ngā hua puta noa i ngā rāngai maha
Kei te whakaatu kē te tirohanga pakihi-arotahi ki tētahi pānga tika i roto i ngā wāhanga pēnei i te hokohoko ipurangi, ngā ratonga pūtea, ngā mahi whakahaere, me te wheako kiritaki. Hei tauira, i roto i te hokohoko, ka whakaitihia e tēnei huarahi te wā tirotiro me te whakanui ake i te tahuritanga. I roto i te rāngai pūtea, ka whakapai ake i te whai huatanga o ngā utu inamata me te whakarite kia piri ki ngā ture pēnei i te Open Finance. I roto i te mahi whakahaere, ka taea te arotau i te huarahi me te ārai i ngā whiu kirimana, i roto i ngā wāhanga hua me te CX, ka āwhina i te hono i te mahi hangarau ki te NPS me te makona o te kiritaki.
Kei te pāngia kētia ngā kamupene puta noa i ngā rāngai rerekē e ngā painga o te tirotiro pakihi me Delfia. Hei tauira, ko Acerto, he kamupene hangarau pūtea e tohunga ana ki te whiriwhiringa nama mamati, i taea te whakaiti i te wā tātaritanga hapa mā te 40%, me te tere ake o te whakataunga mai i ngā rā ki te rua hāora pea. I whakawhānui ake te mekameka hokohoko Havan i tana kapinga aroturuki ki te 100% i mua i te Paraire Pango, me te whakaiti nui i te wā urupare aituā toharite. Ko te kamupene nekenekehanga Localiza&Co, e aro nui ana ki ngā reti waka, i matapae i te 130 hapa pea, ka tutuki he peke pakeketanga e rua tau te roa. Ā, ko Ânima Educação, tētahi o ngā rōpū mātauranga teitei nui rawa atu o te motu, i tutuki he penapena 20% i roto i ngā hanganga, me te whakapainga 60% i roto i te mahi me te whakahekenga 42% i roto i ngā utu kirimana. E ai ki a Delfia, ko te mea e aukati tonu ana i te maha o ngā whakahaere ki te tango i tēnei huarahi ko te kore o te tautoko kaha a te kaiwhakahaere me te kore e taurite i waenga i ngā whāinga hangarau me ngā whāinga arumoni. E tautoko ana te kamupene i ngā mahi pēnei i te whakauru i ngā KPI pakihi ki roto i ngā mahi o ia rā a ngā tīma hangarau, te whakatinana i ngā SLO mahi-maha, me te haumi ki te mātauranga tonu mō te pānga pūtea o ngā aituā me ngā ngoikoretanga o te whakahaere.
Te heke mai o te kitea
E whakapono ana a Delfia ko te āheinga ki te tirotiro te mea hei rerekētanga whakataetae i ngā tau e haere ake nei, inā koa i roto i ngā rāngai ture me ngā rāngai matihiko. "Ko ngā kamupene kua pakeke ki te āheinga ki te tirotiro, e whā ngā wā ka nui ake te tūponotanga ka eke ki runga ake i ā rātou whāinga pūtea me ngā whāinga whakahaere," te whakanui a Rodrigo Bocchi.
E kitea ana hoki e te kamupene ngā au nui pēnei i te FinOps, SecOps, GreenOps, me te aroturukitanga wā-tūturu hei pou mō te whanaketanga o te tirohanga. Hei tauira, i roto i te take o te hangarau pūtea Zoop, i āwhina a Delfia ki te whakakotahi i ngā taputapu tekau ki roto i te otinga kotahi e hangai ana ki a Datadog, me te whakaiti i ngā utu me te whakanui ake i te whakahaere. I tētahi atu tauira, ko te whakaurunga i waenga i te tirohanga me te haumarutanga i Acerto i whakaiti i te wā urupare toharite ki raro iho i te rua hāora.
I te whanaketanga o te AI whakaputa, te Pūtea Tuwhera, me te hiahia mō ngā whakataunga wā-tūturu, ka whakarite a Delfia i ana kiritaki ki te rere raraunga tonu, te aroturuki tika i te mahi a te tauira AI, me te whai tonu i ngā anga ture pēnei i te LGPD (Ture Tiaki Raraunga Whānui o Brazil).
