Ubwenge bw’ubukorano bumaze kugera mu byumba by’inama by’ibigo binini. Ikibazo ni uko, akenshi, butaragera ku rwego rw’imikorere muri ubwo buryo. Dukurikije isuzuma ryakozwe na Workhub, ikigo cy’ikoranabuhanga cya HR cyihariye mu bijyanye na intranet n’imbuga z’ibigo zishingiye ku kwiyandikisha, ubu hari icyuho kiri hagati y’ubuhanga bwo gukora imibonano mpuzabitsina buganirwaho n’abayobozi bakuru b’urwego rwa C n’ubuhanga bwo gukora imibonano mpuzabitsina buhuriweho n’amatsinda mu kazi kabo ka buri munsi.
Nubwo abayobozi bavuga ku musaruro ugaragara, abakozi bigenga, impinduka mu muco, no kuvugurura imikorere y’inzego, amatsinda menshi aracyahanganye n’ibibazo by’ibanze nko gucukumbura itumanaho, gucukumbura amakuru, gusubiramo ibikorwa, no kutagira uburyo bwo gusobanura neza imikorere.
Andréa Migliori, Umuyobozi Mukuru wa Workhub, agira ati: “Muri iki gihe, hari ubuhanga bwo gukora imibonano mpuzabitsina mu buryo bwa AI mu biganiro by’abayobozi bakuru n’ubundi buryo butandukanye cyane mu mikorere. Abayobozi bakuru bo ku rwego rwa C bavuga ku mpinduka mu ngamba, ariko akenshi ibi bigera ku makipe nk’ubundi buryo bwo kwigira, amatangazo rusange, n’inzira ziteye urujijo.”.
Nk’uko raporo ya McKinsey ivuga ku bijyanye n’imikorere ya AI yo mu 2025 ibivuga, hafi 90% by’ibigo bisanzwe bikoresha ubwenge bw’ubukorano mu bikorwa bimwe na bimwe by’ubucuruzi. Nubwo bimeze bityo, kwihutisha kwemezwa ntabwo bivuze ko ikigo gikura. Kuri Andrea, rimwe mu makosa akomeye ibigo bikora ni ukwemera ko ikoranabuhanga rikosora ikibazo cy’imbere mu kigo. Yagize ati: "AI ntabwo ikemura ikibazo cyo kubura icyerekezo. Yongera ibidukikije aho ishyirwa. Iyo ikigo giteguye, cyihutisha umusaruro. Iyo habayeho akajagari, byihutisha akajagari. Imiryango myinshi irimo kwikorera ibintu mu buryo bwikora.".
Iyi sosiyete yizera ko igice kinini cy'ingorane kiri mu buryo impinduka zitangwa n'abantu no gushyirwa mu bikorwa imbere mu kigo. Nk'uko Workhub ibivuga, ikibazo ntigishingiye ku ngamba, ahubwo gishingiye ku guhindura ingamba mu bikorwa. Andrea asobanura ati: "Impinduka ntizipfa mu igenamigambi ry'abayobozi. Zipfa iyo zigeze ku bikorwa nta ngingo, nta buryo busobanutse, kandi nta sano zifitanye n'ukuri kw'amakipe.".
Kwihutisha akajagari?
Ibi bibaho mu gihe ishoramari mu buhanga bwa "AI" riri kwiyongera, mu gihe amasosiyete arimo guhura n'ingorane mu gutegura abayobozi n'abakozi gukorera mu buryo bwikora. Nk'uko raporo y'Ihuriro ry'Ubukungu ry'Isi (World Economic Forum) ivuga ku hazaza h'akazi mu 2025 ibivuga, 63% by'amasosiyete abona ko icyuho cy'ubumenyi ari imbogamizi ikomeye ku mpinduka mu bucuruzi bitarenze umwaka wa 2030.
Nk’uko Umuyobozi Mukuru wa Workhub abivuga, impinduka zazanywe na AI ntabwo ari ikoranabuhanga nk’iry’abantu. Yagize ati: “Ikibazo nyamukuru si ukwigisha abantu gukoresha igikoresho. Ni ukwigisha abayobozi uburyo bwo gushyiraho imiterere, gutanga impinduka, no gutegura amatsinda gukorana mu buryo butandukanye.”.
HR Tech igaragaza ko muri iki gihe hari imiterere idahwitse mu bigo. Nubwo abayobozi bakuru baganira ku guhanga udushya ku rwego rw’ingamba, ibikorwa akenshi bihabwa amahugurwa yoroheje gusa n’ubutumwa budasobanutse neza ku "kwakira impinduka mu ikoranabuhanga." Andrea agira ati: "Ni ubwoko bw'umukino wa terefone mu bigo. Ubuyobozi buvuga ku kuvugurura imikorere y’ibigo; itsinda risobanukiwe gusa ko bagomba kwiga urundi rubuga bitarenze kuwa gatanu.".
Kugira ngo bazibe iki cyuho, Workhub ivuga ko amasosiyete agomba guhindura ubuhanga mu by’ubukorano (AI) mu muco wayo, atari ikoranabuhanga gusa. Ibi birimo gusuzuma inzira, itumanaho ry’imbere mu kigo rijyanye n’imiterere yaryo, iterambere ry’ubuyobozi rihoraho, no gusobanukirwa neza impinduka—n’ibisigaye ari ibya muntu—mu mashyirahamwe.
“Isosiyete izakuramo agaciro nyakuri muri AI ntabwo ari ngombwa ko iba ifite igikoresho kigezweho cyane, ahubwo izaba ari yo izahuza ubuyobozi, itumanaho, n'imikorere mu cyerekezo kimwe. Amakipe ntakurikiza porogaramu. Amakipe akurikiza ubwumvikane, icyizere, n'imiterere y'aho ibintu biherereye,” arasoza.
