Urukiko rwa mbere rw’Impaka z’Ubucuruzi n’Ubukemurampaka rw’Ihuriro ry’Abaturage rya São Paulo rwasohoye icyemezo cyemeza ko ibikorwa bibiri byo kwamamaza byatangajwe na 99Food ari ukwamamaza kutemewe n’amategeko, ipiganwa ritari ryo kuri iFood , kandi birengeje imipaka yemewe n’amategeko yo kwamamaza kugereranya. Umwanzuro w’urukiko wemeje ko 99Food ibujijwe gutangaza kwamamaza kose kwibasira iFood cyangwa gukoresha amakuru mu buryo butari bwo kugira ngo igereranye, hiyongereyeho gutegeka isosiyete kwishyura indishyi z’akababaro n’iz’ibintu.
Nk’uko byemejwe n’umwanzuro, amatangazo ntabwo yagaragaje igereranya cyangwa igereranya rishingiye ku bipimo bingana, kandi yakoresheje ingero n’ibintu bifitanye isano itaziguye n’ikirango cya iFood mu buryo busesereza.
Umwanzuro urenze amakimbirane ari hagati y’amasosiyete kandi wemera ko ibikorwa byo kwamamaza byagize ingaruka ku buryo butaziguye ku muguzi. Kwamamaza kugereranya, kugira ngo byemewe n’amategeko, bigomba gutuma umuguzi yumva ibisabwa mu kugereranya no kwemeza, byibuze, inyungu byasabwe n’uwamamaza. Ariko, ibikorwa byo kwamamaza bya 99Food ntibyatumye rubanda rushobora kugereranya neza, mu buryo bufatika, kandi bushobora kwemezwa, ahubwo aho gutanga amakuru, ibyo kwamamaza byatumye umuguzi abona nabi ukuri kw’isoko.
Iki cyemezo gishingiye kandi ku Itegeko rigenga kurengera abaguzi, ritegeka ko habaho kubuza ihohoterwa ku isoko ry’abaguzi, harimo n’irushanwa ritari ryo. Byongeye kandi, bisaba ko kwamamaza kose kumenyekana nk’uko biri kandi ko uwamamaza agumana amakuru y’ukuri, tekiniki, n’ubumenyi ashyigikira ubutumwa bwe—inshingano, nk’uko byemejwe n’itegeko rya 99Food, itaragezweho na 99Food.
iFood yongeye kwemeza ko yiyemeza guhatana mu buryo buboneye kandi bushingiye ku makuru y’ukuri kandi ashobora kwemezwa. Iyi sosiyete yizeye ko amarushanwa meza agirira akamaro abaguzi, resitora, n’abatwara ibicuruzwa—kandi ko ibikorwa bigoreka ukuri kugira ngo bigirire nabi abanywanyi binyuranyije n’iri hame. Umwanzuro w’urukiko ushimangira ko kwamamaza kugereranya, iyo bikoreshejwe mu buryo budakwiye, bifite imipaka isobanutse neza ishyirwaho n’amategeko ya Brezili.
