Byanditswe na Alex Marques, Umuyobozi w'Ubucuruzi wa Sisitemu y'Amakuru
Ubucuruzi bwagiye burushaho kunoza ubushobozi bwo gusobanukirwa abantu, kwiga uburyo bakoresha ibintu, imyitwarire yo kugura, ingendo zo kuri interineti, n'uburyo bwo gutuma ubunararibonye bw'abakiriya burushaho kuba bwiza. Ibi birimo gushora imari mu maduka, ibikorwa byo kwamamaza, amasoko, ingamba zo gukoresha uburyo bwose, n'ubwenge bw'ubukorano kugira ngo habeho ibiciro byihariye. Ubu, impinduka nshya irimo kwiyongera kandi ishobora kongera guhindura amategeko y'umukino; ku nshuro ya mbere, umuntu uguze ashobora kuba atari umuntu, ahubwo ari umukozi wa AI.
Ubucuruzi bw’abakora mu bucuruzi bumaze kuba impamo. Mu ntangiriro za 2026, Google, Shopify, Target, n’abandi bacuruzi bakomeye batangije Protocol y’Ubucuruzi Rusange (UCP), umurongo ngenderwaho washyizweho kugira ngo abakozi b’ubutasi bw’ubukorano bashobore gushakisha, kugereranya ibicuruzwa, no kurangiza kugura mu buryo buboneye ku mbuga zitandukanye. Muri Brezili, Banco do Brasil na Visa nabo bakoze ibikorwa bya mbere by’ubucuruzi bw’abakora mu bucuruzi, aho umukozi ushinzwe ubuhanga mu by’ubwenge (AI) yashakishije, agahitamo, kandi akarangiza kugura mu izina ry’umuguzi mu buryo bwagenwe mbere.
Muri ubu buryo bushya, umukoresha avuga gusa intego ye, nko kugura mudasobwa igendanwa ifite ibisobanuro byihariye, kongera gushyiramo ibikoresho byo mu bubiko, cyangwa gushaka itike nziza y'indege mu ngengo y'imari isanzwe, maze ikigo gishinzwe ubuhanga mu by'ubutasi (AI) gishakisha abatanga ibicuruzwa, kikagereranya andi mahitamo, kikagenzura aho ibicuruzwa biboneka, kigasesengura isuzuma, kikabara igihe cyo kubitanga, kandi kikarangiza kugura hakurikijwe ibyo umuguzi akunda.
Icyemezo cyo kugura ubu gishingiye ku makuru
Iyi mpinduka ihindura cyane uburyo abacuruzi bahangana kugira ngo bahabwe ibitekerezo by’abaguzi, kuko kugeza ubu, ishoramari rinini ryibanze ku gukurura abantu. Imiterere y’amashusho, amashusho meza, n’ubukangurambaga bwo guhanga biracyari ingenzi, ariko abakozi ba AI ntibagura ku buryo butunguranye cyangwa ngo bagire ingaruka ku iduka ryakozwe neza; bafata ibyemezo bashingiye ku bipimo ngenderwaho n’ubwiza bw’amakuru ahari.
Mu by’ukuri, ibi bivuze ko umuguzi mushya azemezwa n’amakuru. Umukozi w’umuhanga agereranya ibipimo bya tekiniki, aho biboneka, amateka y’ibiciro, isuzuma, ikiguzi cyo kohereza, igihe cyo gutanga, n’izina ry’umugurisha. Uko aya makuru yuzuye, afite imiterere, kandi yizewe, ni ko amahirwe menshi yo kugaragara mu nama atangwa. Iyo amakuru atuzuye cyangwa adahuye, ingaruka zishobora kuba ko ibicuruzwa bitakiriho ku bwenge bw’ubukorano.
Aha niho imbogamizi nyamukuru y’uru rwego iri: nubwo habayeho imyaka myinshi yo gukoresha ikoranabuhanga, kwandikisha ibicuruzwa akenshi bifatwa nk'ibikorwa aho gufatwa nk'igikorwa cy'ingenzi. Ibisobanuro byo hejuru, ibintu byuzuye mu buryo butandukanye mu nzira zitandukanye, ibyiciro bitari byo, n'amakuru ashaje biracyari byinshi. Muri iki gihe, ibi bigabanya imikorere n'impinduka. Ejo, bishobora gusobanura kutagaragara ku bakozi ba AI bashinzwe gufata ibyemezo byo kugura.
Kuboneka ntibizongera gushingira gusa kuri moteri zisanzwe zo gushakisha; amasosiyete azakenera kwemeza ko amakuru yabo yumvikana na za AI zishobora kugereranya amahitamo ibihumbi mu masegonda no guhitamo mu buryo bwikora amahitamo meza kuri buri muguzi.
ERP no kwandikisha ibicuruzwa birushaho kuba ingenzi
Muri iki gihe, sisitemu z'imicungire ziba umutungo w'ingenzi; ERP ntizongera kuba urubuga rw'ubuyobozi gusa ahubwo yibanda ku makuru yizewe yerekeye ibicuruzwa, ububiko, ibiciro, aho biboneka, n'ibikoresho. Ubwiza bw'aya makuru bugira ingaruka ku buryo butaziguye ku bushobozi bw'umucuruzi bwo kwitabira inama zitangwa n'abakozi b'abahanga.
Iri hinduka risaba kandi impinduka mu muco, kubera ko amakuru meza atari inshingano z'ishami ry'ikoranabuhanga gusa. Iyamamazabikorwa, kugura, kugurisha, ubwikorezi, n'ibikorwa bigira uruhare rwa buri munsi mu kubaka amakuru agaburira sisitemu. Iyo aya makuru afashwe nk'umutungo w'ingenzi, ikigo cyose kiba cyiteguye neza guhangana mu buryo bwikora.
Ahazaza h'ubucuruzi buratangira ubu
Ikindi kintu cy'ingenzi kijyanye n'uburyo bwo kwishyura, ubwo iyi gahunda yatangiye gushyirwa mu bikorwa binyuze muri gahunda nka gahunda ya Visa Agentic Ready, itegura uburyo bwo kwishyura kugira ngo abakozi ba AI bashobore kugura mu izina ry'abaguzi mu mutekano, hakurikijwe amategeko n'amabwiriza byari byemewe mbere. Uko ubu buryo bugenda butera imbere, amabanki, urubuga rwo kwishyura, n'abacuruzi bazakenera guhindura uburyo bwabo kugira ngo barebe ko habaho kwemeza, gukurikirana no kurinda ibikorwa byose, bityo bigatuma abakozi ba AU bashoboye gukora mu buryo bwigenga badatakaza icyizere n'ubugenzuzi bw'abaguzi.
Muri icyo gihe, imbogamizi zijyanye n'icyizere zivuka, nko kwemeza ko umukozi afata ibyemezo bihuye n'inyungu z'umuguzi? Ni gute wakwirinda gukoresha inama mu buryo bwo kuyobya uburari? Ibi biganiro bizajyana n'iterambere ry'ubu buryo bushya bwo gukoresha.
Abantu bazakomeza kugura ibintu mu buryo butaziguye mu bihe byinshi, ariko umubare munini w’abagura ibintu uhora ugaruka hashingiwe ku bipimo nyabyo ukunda kuba wikora. Ibi bivuze ko abacuruzi bazakenera kwiga uburyo bwo kuganira n’abakiriya babiri icyarimwe: abaguzi n’ubwenge bw’ubukorano.
Muri iki gihe cy’ubucuruzi bw’abahuza, amakuru ateguwe neza aba ari rwo rurimi ruzemerera abacuruzi kuboneka, kumvikana, no guhitamo umuguzi ukurikira, kandi umuguzi ashobora kuba atari umuntu.
