Bitewe n’iterambere ryihuse ry’ubucuruzi bwo kuri interineti muri Brezili, gukomeza kunoza imikorere no guhangana n’ibiciro byabaye kimwe mu bibazo bikomeye mu rwego rw’ibicuruzwa. Kugira ngo iki kibazo gikemuke kandi gikomeze kwiyongera k’ubukene bw’ibisubizo bihindagurika, Total Express, ikigo cy’ingenzi mu bisubizo by’ibicuruzwa mu gihe cy’imyaka irenga 30, cyakomeje kwagura uburyo bwacyo bwo gukusanya, gutanga no kugarura ibicuruzwa (PUDOs) n’ahantu hagurishirizwa ibicuruzwa mu buryo butaziguye, gikomeza kugera ku gihugu hose no kwagura uburyo bwo kubona serivisi nziza z’ibicuruzwa muri Brezili yose.
Mu 2025, imikorere y'iyi sosiyete yageze ku rwego rwo hejuru rw'amapaki arenga miliyoni 4 yimuwe binyuze muri PUDO, aho impuzandengo y'amapaki arenga 50.000 yatunganywaga buri munsi. Iterambere ry'iyi sosiyete ryatumye habaho kongera guhuza imizigo no kugabanuka kw'umubare w'amapaki yakorwaga haba mu gihe cyo gutwara imizigo no mu gihe cyo kuyizana. Kubera iyo mpamvu, iyi sosiyete yashoboye gukomeza kugira imikorere myiza.
Greisieli Uesugui, Umuyobozi ushinzwe ibicuruzwa muri Total Express, yagize ati: “Uretse gukomeza kwiyongera mu bwinshi, twahinduye ibikorwa byacu, dushyiramo serivisi nka Pick Up, reverse logistics, na C2C. Iki gikorwa gishimangira kwemera kw'isoko ubu buryo kandi kigaragaza ubushobozi bw'urusobe rw'itumanaho bwo guhaza ibyifuzo bitandukanye by'ibikoresho, bigashyiraho urufatiro rukomeye rw'uruziga rushya rw'iterambere ry'imikorere. ”
Umusaruro wagezweho n'iyi sosiyete ni umusaruro w'inzira igenda buhoro buhoro, ishingiye ku miyoboro isanzwe yo gukusanya no guhindura imikorere mu myaka mike ishize. Guhindura imikorere, guhuza sisitemu, no kuvugurura ibihe byagenwe byatumye ikusanyirizo ryinshi rikomeza gukorwa ku munsi umwe n'ubusabe, bikomeza imikorere myiza n'ireme ry'imikorere nubwo hari ukwiyongera gukomeye k'ubusabe.
“Gushyira mu bikorwa ibyo PUDO (Ibice by’Imikorere y’Amakuru y’Ibicuruzwa) mu bikorwa by’ikigo byari bimaze guhuzwa byari ingenzi mu gukomeza uku kwiyongera. Ibi birimo urugendo rwose rw’imikorere, kuva mu gukusanya no kwimura ubwinshi bw’amakuru kugeza ku mirimo y’umunara w’igenzura n’inzego za serivisi zishinzwe gushyigikira abafatanyabikorwa ndetse n’abakiriya ba nyuma. Ikibazo cyari ugukura mu gihe dukomeza kugira serivisi imwe, kandi twashoboye gukomeza kugera kuri iyi ntego,” ibi ni ibyashimangiwe na Greisieli.
Urusobe rwose rukora mu buryo buhuriweho binyuze muri sisitemu na porogaramu bihuza abakiriya, abafatanyabikorwa, n'amatsinda y'imbere, bigatuma habaho gukurikirana mu buryo bwihuse uko ibicuruzwa bigenda no gusubiza vuba ibitagenda cyangwa ibyabaye. Kwagura ahantu hagurishirizwa ibicuruzwa mu buryo butaziguye byuzuza iyi ngamba mu kongera ubushobozi bwa Total Express mu bice aho ubushobozi bw'ibikoresho bukiri ikibazo. Muri ibyo bigo, abafatanyabikorwa ubwabo bagurisha imizigo, bakira imizigo yo kuyikusanya, kandi bagakora ibyoherezwa bakoresheje imiterere imwe y'imikorere y'ikigo.
Intambwe zikurikiraho z’iyi sosiyete zirimo gukomeza kwagura umuyoboro wayo mu turere dutekerejweho mu buryo bw’ingamba, dushyigikiwe n’umuyoboro uhuza amashami yawo n’imiterere y’abafatanyabikorwa. Uesugui arasoza agira ati: “Dufite ubushobozi bwihuse cyane bwo gushyira mu bikorwa ingingo nshya kandi tubona ubushobozi bunini bwo gukura mu turere dutandukanye tw’igihugu. Icyo twiyemeje ni ugukomeza kwagura aho umuyoboro ugera tudataye ku ireme ry’imikorere n’uburambe bw’urusobe rw’ibinyabuzima twubatse n’abafatanyabikorwa bacu. Iterambere riba rifite ishingiro gusa iyo riherekejwe n’imikorere myiza, uburyo bwo guteganya ibintu, n’uburambe buhora butera imbere ku bakiriya n’abaguzi. ”
