Amazina y'abakoresha kuri WhatsApp: Intambwe 5 kugira ngo ikigo cyawe gikomeze gukurikirana impinduka

Gusohora buhoro buhoro amazina y'abakoresha kuri porogaramu ikunzwe cyane muri Brezili bigaragaza intambwe nshya mu itumanaho hagati y'ibigo n'abaguzi. Mu kwemerera abakoresha kubona ibigo binyuze mu kimenyetso, badakeneye gusangira nimero zabo za terefone, iri hinduka rizasaba impinduka mu mikorere, sisitemu, n'ibikoresho bikoresha aya makuru nk'icyitegererezo cyo kumenya buri muntu uhuye na we.

Ukoresheje iyi porogaramu, bizashoboka gukora izina ry'ukoresha ritangirira kuri @ rigenewe gukoreshwa byihariye. Ariko, izina ryerekanywe rishobora gukomeza gukoreshwa ku miyoboro itandukanye. Kugira ngo ashyigikire iyi gahunda, Marcos Guerra, impuguke mu bunararibonye bw'abakiriya no guhindura imikorere muri Ótima Digital, ikigo kiri muri Business Partner Select (BSP), yakusanyije inama eshanu. Reba!

1. Suzuma uko washyize hamwe

Kora ikarita y'ingendo, urubuga, n'imikorere y'ikoranabuhanga ikomeje kwishingikiriza kuri aya makuru kugira ngo imenye buri muntu uhuye na we. Ubu bushakashatsi bufasha kwirinda ibitagenda neza, kubungabunga amateka ya serivisi, no kugabanya ingaruka ku mikorere. 

2. Sobanura izina ry'ubucuruzi bwawe

Hitamo izina ry'ukoresha ryoroshye (@) ryoroshye guhuza na porofayili yawe. Ibi bituma byoroha kuyibona kandi bigabanya urujijo mu gihe cyo gushakisha.

3. Tegura aho uherereye

Niba ukoresha sisitemu ya CRM (Imicungire y'Imibanire n'Abakiriya) kugira ngo utegure amakuru, imikoranire, n'imibanire n'abantu baguhamagara, ni ngombwa kuyitegura kugira ngo ibike uburyo butandukanye bwo kwiyandikisha. Muri ubu buryo, inyandiko ntizikopwa kandi byose bishyirwa ahantu hamwe.

4. Reba API, chatbots, na integrations

Emeza ko ibisubizo bihujwe na messenger byiteguye gukorana n'uburyo bushya, birinda gucika intege mu buryo bwikora no mu guhanahana amakuru hagati y'amakuru.

5. Tegura sisitemu zawe 

Imwe mu ngaruka ziba inyuma y’aho ibintu bibera. BSUID (Business-Scoped User ID) ni ikimenyetso cyihariye gitangwa na WhatsApp Business Platform kugira ngo kimenye umukoresha ujyanye n’ikigo runaka. Nubwo kidagaragarira umukoresha, iki kimenyetso kiboneka binyuze muri WhatsApp Business API kandi gishobora gukoreshwa na CRMs, platforms automation, webhooks, n'izindi integrations kugira ngo kimenye buri muntu uhuza. Kubwibyo, ibikorwa remezo bigomba kwitegura gukorana n'ibimenyetso uretse nimero ya terefone gusa. Uku guhindura bigabanya amakosa mu kumenya abantu kandi bigatuma ubucuruzi bukomeza.

Kuri Marcos Guerra, kuza kw'amazina y'abakoresha bigaragaza ko imikorere mishya isaba kuvugurura buri gihe sisitemu n'imikorere. Nk'uko impuguke ibivuga, impinduka nk'izi zisaba ubumenyi mu bya tekiniki no guhuza n'amabwiriza ya Meta kugira ngo habeho ishyirwa mu bikorwa mu buryo bwizewe.

Muri uru rwego, umuyobozi mukuru atanga inama yo gusuzuma niba ibisubizo byafashwe bitangwa n'abafatanyabikorwa bemewe ba Meta bihariye muri WhatsApp Business Platform. Uretse gukurikirana buri gihe iterambere rya porogaramu, bubahiriza ibisabwa na sosiyete ishinzwe serivisi, kugabanya ibyago byo kudahuza, kubungabunga umutekano w'ishyirwa mu bikorwa ryayo, no koroshya ishyirwa mu bikorwa ry'ibintu bishya.