Kumba Mabhuku Kutonga, Bhizinesi uye Economics Kushambadzira uye Kutengesa Marketing Global Marketing Hedzino dzimwe nzira dzemazita akadudzirwa zvakare muchiPutukezi neshanduro dzeChirungu. Ndiudze kana uchida ipfupi, yepamutemo, kana yakawanda yekushambadzira shanduro

Hedzino dzimwe nzira dzemazita akadudzirwa zvakare muchiPutukezi neshanduro dzeChirungu. Ndiudze kana uchida ipfupi, yepamutemo, kana yakawanda yekushambadzira shanduro

R$ 49,11

Kutengesa neEmotional Intelligence — 4A1F Methodology

Kubatanidza Pfungwa, Kushandura Migumisiro

Overview

Iri bhuku rinopa iyo 4A1F Method: nzira yekutengesa inoisa pamberi huchenjeri hwepfungwa uye hwemagariro, maitiro neuroscience, uye Dhizaini Kufunga. Izvo zvese zvinoshanda uye shanduko - kwete chete seti yehunyanzvi, asi kukoka kune shanduko yemukati (metanoia) inovandudza matauriro evatengesi, kunyengerera uye kuburitsa mhedzisiro inogara.

Mazano makuru

  • Kuita kwekutengesa kunoenderana nemamiriro emukati memutengesi: kuti uchinje zvabuda unofanirwa kushandura manzwiro nekufunga kwemutengesi.
  • Tarisa pakubatana kwechokwadi, kutengesa kunotungamirwa nechinangwa, uye kukunda zvinotendwa pane kutsamira pane zvinyorwa.
  • Inosanganisa hungwaru hwepfungwa, neuroscience yemaitiro, uye kunyengetedza kutaurirana neDesign Kufunga misimboti.

Iwo 5 zvikamu zve 4A1F Nzira

  1. Abordagem (Nzira) -Bata kutarisisa uye gadzira chinongedzo mumasekonzi ekutanga kuburikidza nechimiro chemanzwiro uye kuverenga kwemaitiro.
  2. Acolhimento (Tinogamuchirwa) - Ita kuti mutengi anzwe akachengeteka uye anowanikwa mupfungwa kuti ateerere.
  3. Atendimento (Sevhisi/Kuteerera) - Nyatsoteerera kuona marwadzo chaiwo uye kupa mhinduro dzinopa zororo repfungwa.
  4. Acompanhamento (Kutevera) - Bata kupokana uye kuzeza pasina kutyora kubatana.
  5. Fechamento (Kuvhara) - Shandura chinangwa kuita chiito nechivimbo, svika kune yekupedzisira "hongu," uye ita kuti kutengesa kudzokororwe.

Benefits / Ndezvaani

  • Sales nyanzvi dzinoda kutengesa nechinangwa uye kuvaka hukama hwevatengi hunogara.
  • Zvikwata zvinotsvaga mhedzisiro yepamusoro, inogoneka nekubatanidza maonero emanzwiro uye maitiro.
  • Chero ani ane chinangwa chekusimuka kubva munzvimbo yekutya kuenda kune yekukura pfungwa mukudyidzana kwekutengeserana.

Toni

Inoshanda, inoratidzira uye inoshandura - zvikamu zvakaenzana kudzidziswa kwehunyanzvi uye kukura kwemunhu.

SKU: 6525085470 Categoria:

Descrição

Vendas com Inteligência Emocional: Conectando Mentes, Transformando Resultados — Metodologia 4A1F

(Vendas neEmotional Intelligence: Kubatanidza Pfungwa, Kushandura Mibairo — 4A1F Methodology)

Kupfuura bhuku rekutengesa, iyo 4A1F Methodology inodzidzisa nzira yekubatanidza, kushandura uye kugadzira kukosha chaiko muhukama hwekutengeserana uchishandisa huchenjeri hwepfungwa uye hwemagariro. Yakavakirwa muhunhu neuroscience uye yakafumiswa neDesign Kufunga misimboti, nzira iyi inodarika zvinyorwa uye matekiniki ekugadzirisa zvakare mutengesi kubva mukati kunze.

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Bhuku rino kukokwa kurwendo rwekushandura - kutanga nekuzviziva uye kukura kwako pachako. Iwe unozodzidza kusiya nzvimbo yekutya uye kutsika nechivimbo munzvimbo yekukura, kupikisa kudzikamisa kutenda, uye kutengesa nechinangwa. Chinangwa ndechekukanganisa vanhu uye kuunza mhedzisiro, inogoneka - kwete nhamba dzenguva pfupi chete.

Pamwoyo wenzira iyi nzwisiso yakapusa asi ine simba: kushandura mhedzisiro yekutengesa, unofanirwa kushandura mamiriro emukati wemutengesi. Kudanwa kuMetanoia - shanduko yemukati - ndiyo nhanho yekutanga ye4A1F Method.

Chikamu chega chega cheiyo nzira chakagadzirirwa panheyo dzehungwaru hwepfungwa, maitiro neuroscience, uye kunyengetedza kutaurirana:

  1. Nzira (Abordagem)
    Dzidza maitiro ekutora kutarisisa uye kugadzira kubatana mumasekonzi ekutanga kuburikidza nemanzwiro ekumira uye kuverenga kwemaitiro.

  2. Kugamuchirwa (Acolhimento)
    Gadzira nzvimbo yakachengeteka, inowanika mupfungwa apo mutengi anonzwa achinzwikwa uye akavhurika kuchikumbiro chako.

  3. Sevhisi (Atendimento)
    Dzidzira kunyatsoteerera kuti uburitse marwadzo chaiwo uye upe mhinduro dzinounza zororo remanzwiro uye kukosha chaiko.

  4. Kutevera (Acompanhamento)
    Bata kupokana uye kuzeza pasina kutyora kubatana, kuchengetedza kuvimba uye kukurumidza.

  5. Kuvhara (Fechamento)
    Shandura chinangwa kuita chiito: tungamira nechivimbo kune yekupedzisira "hongu" uye shandura kutengesa kuita inodzokororwa, hukama-hwakavakirwa maitiro.

Verenga zvimwe pamusoro pekuti iyo 4A1F Method inogona kushandura nzira yaunotengesa - nekushandura zvauri kana uchitengesa.

Preços em BRL

Informação adicional

Editora

Artêra Editorial

Data da publicação

28 dezembro 2025

Edição

Idioma

Português

Número de páginas

132 páginas

ISBN-10

6525085470

ISBN-13

978-6525085470

Peso do produto

340 g

Dimensões

14.8 x 2 x 21 masendimita

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