Ekhaya Iincwadi Ulawulo, uShishino kunye noQoqosho Intengiso kunye neNtengiso Intengiso Intengiso yeHlabathi Nazi ezinye iinketho zesihloko ezichazwe ngokutsha kwisiPhuthukezi ngeenguqulelo zesiNgesi. Ndixelele ukuba ufuna inguqulelo emfutshane, esesikweni, okanye engakumbi yokuthengisa

Nazi ezinye iinketho zesihloko ezichazwe ngokutsha kwisiPhuthukezi ngeenguqulelo zesiNgesi. Ndixelele ukuba ufuna inguqulelo emfutshane, esesikweni, okanye engakumbi yokuthengisa

R$ 49,11

Ukuthengisa ngobukrelekrele boMvakalelo — 4A1F Indlela yokwenza

Ukuqhagamshela iingqondo, ukuguqula iziphumo

Isishwankathelo

Le ncwadi ibonisa iNdlela ye-4A1F: indlela yokuthengisa ebeka phambili ingqiqo yeemvakalelo kunye nentlalontle, i-neuroscience yokuziphatha, kunye ne-Designing Thinking. Zizinto zombini ezisebenzayo kunye nokuguqulwa - kungekhona nje isethi yeendlela, kodwa isimemo sokutshintsha kwangaphakathi (i-metanoia) ephucula indlela abathengisi ababika ngayo, ukukholisa kunye nokuvelisa iziphumo ezingapheliyo.

Iingcamango ezingundoqo

  • Ukusebenza kwentengiso kuxhomekeke kwimeko yangaphakathi yomthengisi: ukutshintsha iziphumo kufuneka utshintshe indlela umthengisi aziva ngayo kwaye acinge ngayo.
  • Gxininisa kunxibelelwano oluyinyani, ukuthengisa okuqhutywa nenjongo, kunye nokoyisa iinkolelo ezisikelwe umda kunokuxhomekeka kwizikripthi.
  • Idibanisa ubukrelekrele beemvakalelo, i-neuroscience yokuziphatha, kunye nonxibelelwano olucengayo kunye nemigaqo yokuCinga yokuCinga.

Izigaba ezi-5 zeNdlela ye-4A1F

  1. I-Abordagem (Indlela) -Bamba ingqalelo kwaye wenze unxibelelwano kwimizuzwana yokuqala ngokuma ngokweemvakalelo kunye nokufunda ngokuziphatha.
  2. Acolhimento (wamkelekile) — Yenza umxhasi azive ekhuselekile kwaye efumaneka ngokwasemoyeni ukuba amamele.
  3. Atendimento (IiNkonzo/Ukuphulaphula) —Mamela ngokukhutheleyo ukuchonga iintlungu zokwenyani kwaye unike izisombululo ezibonelela ngesiqabu ngokweemvakalelo.
  4. I-Acompanhamento (Ukulandelela) -Bamba izichaso kunye nokuthandabuza ngaphandle kokwaphula unxibelelwano.
  5. I-Fechamento (Iyavala) - Guqula injongo kwisenzo ngokuzithemba, ufikelele "ewe" wokugqibela, kwaye wenze ukuthengisa kuphindaphindeke.

Izibonelelo / zenzelwe bani

  • Iingcali zokuthengisa ezifuna ukuthengisa ngenjongo kunye nokwakha ubudlelwane obuhlala buhleli.
  • Amaqela afuna iziphumo eziphezulu, ezizinzileyo ngokudibanisa ukuqonda ngokweemvakalelo nokuziphatha.
  • Nabani na ojolise ukuhamba ukusuka kwindawo yokwesaba ukuya kwingqondo yokukhula kwintsebenziswano yezorhwebo.

Ithoni

Uqeqesho olusebenzayo, olubonakalisayo noluguqulayo - izakhono ezilinganayo kunye nophuhliso lomntu.

SKU: 6525085470 Udidi:

Descrição

Vendas com Inteligência Emocional: Conectando Mentes, Transformando Iziphumo — Metodologia 4A1F

(Ii-Vendas ezinoBukrelekrele be-Emotional: IiNgqondo eziDibanisayo, iziphumo eziTshintshayo — i-4A1F Methodology)

Ngaphezulu kwencwadana yokuthengisa, i-4A1F Methodology ifundisa indlela yokudibanisa, ukuguqula kunye nokudala ixabiso lokwenene kubudlelwane borhwebo usebenzisa ingqiqo yeemvakalelo kunye nentlalontle. Isekelwe kwi-neuroscience yokuziphatha kwaye iphuculwe yimigaqo yokuCinga iYilo, le ndlela idlulela ngaphaya kwezikripthi kunye namaqhinga okubuyisela umthengisi ukusuka ngaphakathi ngaphandle.

Banner promocional da Forhold para gestão de varejo com convite para teste gratuito de 30 dias

Le ncwadi isimemo kuhambo oluguqulayo- oluqala ngokuzazi kunye nokukhula komntu. Uya kufunda ukushiya indawo yoloyiko kwaye ungene ngokuzithemba kwindawo yokukhula, ucelomngeni kwiinkolelo, kwaye uthengise ngenjongo. Injongo kukuchaphazela abantu kwaye kuvelise iziphumo ezikhulayo, ezizinzileyo - hayi nje amanani exesha elifutshane.

Kwintliziyo yendlela ingqiqo elula kodwa enamandla: ukutshintsha iziphumo zokuthengisa, kufuneka utshintshe imeko yangaphakathi yomthengisi. Umnxeba oya eMetanoia - ukuguqulwa kwangaphakathi - linyathelo lokuqala le-4A1F Method.

Isigaba ngasinye sendlela siyilwe kwiziseko zobukrelekrele beemvakalelo, i-neuroscience yokuziphatha, kunye nonxibelelwano olucengayo:

  1. Indlela (Abordagem)
    Funda indlela yokubamba ingqalelo kunye nokudala uxhulumaniso kwimizuzwana yokuqala ngokusebenzisa isimo sengqondo kunye nokufunda ukuziphatha.

  2. Wamkelekile (Acolhimento)
    Yenza indawo ekhuselekileyo, efumanekayo ngokweemvakalelo apho umxhasi aziva eviwe kwaye evuleleke kwisindululo sakho.

  3. Inkonzo (Atendimento)
    Ziqhelise ukumamela ukuze ufumane iintlungu zokwenyani kwaye unike izisombululo ezizisa isiqabu ngokwasemoyeni kunye nexabiso lokwenyani.

  4. Ukulandelela (Acompanhamento)
    Phatha izichaso kunye nokuthandabuza ngaphandle kokwaphula unxibelelwano, gcina ukuthembana kunye nomfutho.

  5. Ukuvala (Fechamento)
    Guqula injongo ibe yisenzo: khokelela ngokuzithemba ku "ewe" wokugqibela kwaye uguqule ukuthengisa kube yinkqubo ephindaphindiweyo, esekelwe kubudlelwane.

Funda ngakumbi malunga nendlela i-4A1F Method enokuyitshintsha ngayo indlela othengisa ngayo - ngokuguqula umntu onguye xa uthengisa.

Preços em BRL

Informação adicional

Umhleli

Artêra Editorial

Idatha da publicação

28 dezembro 2025

Edição

Isaci

Português

Número de páginas

132 amaphepha

I-ISBN-10

6525085470

I-ISBN-13

978-6525085470

Ipeso yenza imveliso

340 g

Dimensões

14.8 x 2 x 21 cm

Avaliações

Não há avaliações ainda.

Seja o primeiro a avaliar "Nazi iinketho ezininzi zesihloko eziphinde zachazwa kwisiPhuthukezi kunye neenguqulelo zesiNgesi. Ndixelele ukuba ufuna inguqulelo emfutshane, esesikweni, okanye eyongezelelweyo yokuthengisa"

O seu endereço de e-mail não será publicado. Campos obrigatórios são marcados com *