Kunyumba Mabuku Administration, Business and Economics Kutsatsa ndi Kugulitsa Kutsatsa Global Marketing Nazi zosankha zingapo zomwe zasinthidwanso mu Chipwitikizi ndi zomasulira za Chingerezi. Ndiuzeni ngati mukufuna yayifupi, yokhazikika, kapena yotsatsira zambiri
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Nazi zosankha zingapo zomwe zasinthidwanso mu Chipwitikizi ndi zomasulira za Chingerezi. Ndiuzeni ngati mukufuna yayifupi, yokhazikika, kapena yotsatsira zambiri

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Zogulitsa ndi Emotional Intelligence — 4A1F Njira

Kulumikizana Maganizo, Kusintha Zotsatira

Mwachidule

Bukuli likuwonetsa Njira ya 4A1F: njira yogulitsa yomwe imayika patsogolo luntha lamalingaliro ndi chikhalidwe cha anthu, sayansi yamakhalidwe, ndi Kuganiza Zopanga. Ndizothandiza komanso zosinthika - osati njira zopangira, koma kuyitanitsa kusintha kwamkati (metanoia) komwe kumawongolera momwe ogulitsa amanenera, kukopa ndi kutulutsa zotsatira zokhalitsa.

Malingaliro apakati

  • Kuchita malonda kumadalira momwe wogulitsa alili mkati mwake: kuti musinthe zotsatira muyenera kusintha momwe wogulitsa akumvera ndi kuganiza.
  • Yang'anani pa kulumikizana kowona, kugulitsa koyendetsedwa ndi cholinga, ndikugonjetsa zikhulupiriro zochepetsa m'malo modalira zolemba.
  • Amaphatikiza luntha lamalingaliro, sayansi yamakhalidwe, komanso kulumikizana kokopa ndi mfundo za Design Thinking.

Magawo 5 a Njira ya 4A1F

  1. Abordagem (Njira) - Gwirani chidwi ndikupanga kulumikizana mumasekondi oyamba kudzera mumayendedwe amthupi komanso kuwerenga kwamakhalidwe.
  2. Acolhimento (Mwalandiridwa) - Pangani wofuna chithandizo kuti amve kukhala wotetezeka komanso wopezeka kuti amvetsere.
  3. Atendimento (Utumiki/Kumvetsera) - Mvetserani mwachangu kuti muzindikire zowawa zenizeni ndikupereka mayankho omwe amapereka mpumulo wamalingaliro.
  4. Acompanhamento (Kutsatira) - Yang'anani zotsutsa ndi zokayikitsa popanda kusokoneza kulumikizana.
  5. Fechamento (Kutseka) - Sinthani cholinga kukhala chochita molimba mtima, fikani "inde" yomaliza, ndikugulitsanso mobwerezabwereza.

Ubwino / Ndi ndani

  • Otsatsa omwe akufuna kugulitsa ndi cholinga ndikupanga maubwenzi okhalitsa ndi kasitomala.
  • Magulu omwe akufuna zotsatira zapamwamba, zokhazikika pophatikiza zidziwitso zamalingaliro ndi machitidwe.
  • Aliyense amene akufuna kuchoka kudera lamantha kupita kumalingaliro akukula muzochita zamalonda.

Kamvekedwe

Zothandiza, zowunikira komanso zosintha - magawo ofanana a maphunziro a luso komanso chitukuko chamunthu.

SKU: 6525085470 Gulu:

Descrição

Vendas com Inteligência Emocional: Conectando Mentes, Transformando Resultados — Metodologia 4A1F

(Vendas with Emotional Intelligence: Connecting minds, Transforming Results — 4A1F Methodology)

Kuposa bukhu la malonda, 4A1F Methodology imaphunzitsa momwe mungalumikizire, kusintha ndi kupanga phindu lenileni mu maubwenzi amalonda pogwiritsa ntchito nzeru zamaganizo ndi zamagulu. Kukhazikika mu neuroscience yamakhalidwe ndikulemeretsedwa ndi mfundo za Design Thinking, njira iyi imapitilira zolemba ndi njira zosinthira wogulitsa kuchokera mkati kupita kunja.

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Bukhu ili ndi kuyitanira kuulendo wosintha - kuyambira pakudzidziwa komanso kukula kwanu. Muphunzira kuchoka kudera lamantha ndikuyenda molimba mtima kudera lakukula, kutsutsa zikhulupiliro zochepetsa, ndikugulitsa ndi cholinga. Cholinga chake ndikukhudza anthu ndikupanga zotsatira zabwino, zokhazikika - osati manambala akanthawi kochepa chabe.

Pamtima pa njirayi ndi chidziwitso chosavuta koma champhamvu: kusintha zotsatira za malonda, muyenera kusintha dziko lamkati la wogulitsa. Kuyitanira ku Metanoia - kusinthika kwamkati - ndiye gawo loyamba la Njira ya 4A1F.

Gawo lililonse la njirayo limapangidwa pamaziko a luntha lamalingaliro, sayansi yamakhalidwe, komanso kulumikizana kokopa:

  1. Njira (Abordagem)
    Phunzirani momwe mungakokere chidwi ndikupanga kulumikizana mumasekondi oyamba kudzera mumayendedwe amthupi komanso kuwerenga kwamakhalidwe.

  2. Kulandila (Acolhimento)
    Pangani malo otetezeka, opezeka m'maganizo momwe kasitomala amamvera ndikumasuka kumalingaliro anu.

  3. Service (Atendimento)
    Phunzirani kumvetsera mwachidwi kuti muvumbulutse zowawa zenizeni ndikupereka mayankho omwe amabweretsa mpumulo wamalingaliro ndi phindu lenileni.

  4. Kutsatira (Acompanhamento)
    Sungani zotsutsa ndi zokayikitsa popanda kusokoneza mgwirizano, sungani chidaliro ndi mphamvu.

  5. Kutseka (Fechamento)
    Sinthani cholinga kukhala kuchitapo kanthu: tsogolerani molimba mtima ku "inde" womaliza ndikusintha kugulitsa kukhala njira yobwerezabwereza, yogwirizana ndi ubale.

Werengani zambiri za momwe Njira ya 4A1F ingasinthire momwe mumagulitsira - posintha momwe mulili mukagulitsa.

Zolemba za BRL

Informação adicional

Mkonzi

Artêra Editorial
Data da publicação

28 dezembro 2025
Edição

1ª
Chinenero

Português
Número de páginas

132 masamba
ISBN-10

6525085470
ISBN-13

978-6525085470
Peso kupanga

340 g pa
Dimensões

14.8 x 2 x 21 masentimita

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